Irctc
Latest Judgments
Total 103 Consumer Court Cases Against Irctc.
The Chairman & MD IRCTC Indian Railway Catering Tourism Corporation Ltd., V/S Shri. Anil Bhari Sahay
Court Name: South Goa
Appelant Advocate
Respondant Advocate
Case Number: 14
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Date of Filing: 19-02-2019
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Date of Upload: 01-08-2019
Principal Chief Commercial Manager IRCTC Central Railway Additional General Manager V/S Shankar Narayanan
Court Name: North Chennai
Appelant Advocate Mr.C.Ragavendra Kumar
Respondant Advocate M/s.V.G.Suresh Kumar
Complaint presented on: 23.07.2018 Order pronounced on: 07.06.2019DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, CHENNAI (NORTH) 2nd Floor, Frazer Bridge Road, V.O.C.Nagar, Park Town, Chennai-3PRESENT: TMT.K.LAKSHMIKANTHAM, B.SC., B.L., DTL.,DCL, DL & AL PRESIDENTTMT.P.V.JEYANT...
Case Number: 101
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Date of Filing: 01-10-2018
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Date of Upload: 23-07-2019
Case Number: 1116
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Date of Filing: 16-10-2012
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Date of Upload: 31-05-2019
Asst General Manager IRCTC V/S N.Parthiban morais S/o.Nasarane Morais
Court Name: North Chennai
Appelant Advocate Edwin Jerome
Respondant Advocate N.R.Narayanen
Case Number: 189
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Date of Filing: 21-12-2016
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Date of Upload: 06-06-2019
IRCTC V/S Kanwar Pahul Singh
Court Name: Amritsar
Appelant Advocate Harsimrandeep Kaur
Respondant Advocate
Case Number: 18
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Date of Filing: 25-07-2018
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Date of Upload: 14-05-2019
IRCTC (INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD) V/S LT.COL(Retd)MANDEEP SINGH DHILLON
Court Name: Panchkula
Appelant Advocate COMPLAINANT IN PERSON
Respondant Advocate
BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,PANCHKULAConsumer Compliant No.:35 of 2018Date of Institution:16.02.2018Date of Decision:25.02.2019Lt Col (Retd) Mandeep Singh Dhillon & Mrs Jatinder Kaur Dhillon, R/o # 462, Sector 2, Panchkula, Haryana. ....Complainants...
Case Number: 35
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Date of Filing: 16-02-2018
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Date of Upload: 01-03-2019
Mr. Sunil Kumar GGM (IT) IRCTC Ltd. V/S Ramesh Chhabra S/o sh Hans Raj
Court Name: Jalandhar
Appelant Advocate Inperson
Respondant Advocate
District Consumer Disputes Redressal Forum Ladowali Road, District Administrative Complex,2nd Floor, Room No - 217 JALANDHAR (PUNJAB) Complaint Case No. CC/362/2016( Date of Filing : 22 Aug 2016 )1. Ramesh Chhabra S/o sh Hans Raj167,Jalandhar kunj,Kapurthala Road,JalandharPunjab....
Case Number: 362
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Date of Filing: 22-08-2016
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Date of Upload: 21-12-2018
Shantanu Gupta V/S IRCTC Rep. by the Chief Commercial Officer
Court Name: StateCommission
Appelant Advocate Mr. P. Prasad
Respondant Advocate Mr. Surajit Auddy.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/243/2016( Date of Filing : 22 Mar 2016 )(Arisen out of Order Dated 25/02/2016 in Case No. Complaint Case No. CC/252/2014 of District Howrah)1. IRCTC Rep. by the Chi...
Case Number: 243
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Date of Filing: 22-03-2016
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Date of Upload: 28-11-2018
M/S. IRCTC Head Office V/S Sushovan Guha Ray
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001Case No.C.C./963/2013 Dated:In the matter of:Sushovan Gupta Ray,WZ-86/C, FF/1, Raj Nagar,Part-II, Palam Col...
Case Number: 963
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Date of Filing: 29-10-2013
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Date of Upload: 20-11-2018
IRCTC Govt. of India Railway Department (Satabdi Express)& Station Manager. V/S Shri Rajendra Kumar Noatia.
Court Name: West Tripura
Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhuri.
Respondant Advocate Mr.A.De.
DISTRICT CONSUMER DISPUTES REDRESSSAL FORUMWEST TRIPURA : AGARTALACASE NO: CC – 110 OF 2017Shri Rajendra Kumar Noatia,S/O- Shri Khal Singh Noatia,Adviser Chowmuhani, Krishnanagar,Director of Panchayat, Govt. of Tripura,Gurkhabasti, P.N. Complex, P.O. Kunjaban,P.S. West Agar...
Case Number: 110
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Date of Filing: 25-09-2017
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Date of Upload: 15-11-2018
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Common FAQ
Question : Am I eligible to file case against Irctc in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Irctc ?
Answer : A complaint may be made against Irctc under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.