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Irctc

Latest Judgments

Total 105 Consumer Court Cases Against Irctc.

Madhya Pradesh

IRCTC V/S Kalpana Jyotishi

Irctc  

Court Name: Jabalpur-II

Appelant Advocate Jyotishi

Respondant Advocate

Case Number: 177

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Date of Filing: 27-03-2019

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Date of Upload: 11-10-2021

Tripura

Chief Commercial Manager (Claim and Refund), IRCTC Govt. of India Railway Department (Satabdi Expres V/S Shri Jitendra Debbarma.

Irctc   Railway  

Court Name: West Tripura

Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhury.

Respondant Advocate Mr.U.Das, Mr.N.Choudhury.

No step from the side of the D.H.Learned Advocate Mr. A.Ray is present for the J.D. No.2.We heard Mr. Ray and he submits that that the D.H. is absent on consecutive dates and the conduct of the D.H. speaks that D.H. is not interested with the case. He submits to drop the case.Fro...

Case Number: 3

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Date of Filing: 04-01-2020

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Date of Upload: 13-04-2021

Tripura

Chief Commercial Manager (Claim and Refund), IRCTC Govt. of India Railway Department (Satabdi Expres V/S Shri Rajendra Kumar Noatia.

Irctc   Railway  

Court Name: West Tripura

Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhury.

Respondant Advocate Mr.U.Das, Mr.N.Choudhury.

No step from the side of the D.H.Learned Advocate Mr. A.Ray is present for the J.D. No.2.We heard Mr. Ray and he submits that that the D.H. is absent on consecutive dates and the conduct of the D.H. speaks that D.H. is not interested with the case. He submits to drop the case.Fro...

Case Number: 2

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Date of Filing: 04-01-2020

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Date of Upload: 13-04-2021

Gujarat

IRCTC CATERING & BABU LAL JAIN AND SONS & ZOOP INDIA V/S KEYURBHAI RASHMIKANT SHAH

Irctc  

Court Name: Vadodra Addl

Appelant Advocate SELF

Respondant Advocate

Case Number: 20

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Date of Filing: 22-06-2020

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Date of Upload: 24-02-2021

Telangana

1. IRCTC V/S Joginder Manjni

Irctc  

Court Name: Hyderabad-II

Appelant Advocate Party In Person

Respondant Advocate

Case Number: 54

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Date of Filing: 17-01-2020

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Date of Upload: 22-01-2021

Delhi

IRCTC LTD. V/S DR. BRIJ BHUSHAN

Irctc  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/95/2019( Date of Filing : 08 Apr 2019 )1. DR. BRIJ BHUSHANFLAT NO 3C POCKET C SIDHARTH EXTENSION NEW DELHI-110014...........Complainant(s)...

Case Number: 95

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Date of Filing: 08-04-2019

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Date of Upload: 30-01-2021

Karnataka

The group General Manager It IRCTC LTd V/S Anilkumar A.M

Irctc  

Court Name: Ramanagar

Appelant Advocate In Person

Respondant Advocate

Case Number: 12

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Date of Filing: 13-09-2019

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Date of Upload: 03-09-2021

Kerala

IRCTC V/S Baburaj K

Irctc  

Court Name: Kottayam

Appelant Advocate M.C.Suresh

Respondant Advocate

Consumer Disputes Redressal Forum, KottayamKottayamComplaint Case No. CC/223/2018( Date of Filing : 24 Oct 2018 )1. Baburaj KAswathi Bhavan Kezhuvankulam P O KottayamKottayamKerala...........Complainant(s)Versus1. IRCTCThe Regional officer IRCTC Salih Arcade 1st Floor,40/8194 Con...

Case Number: 223

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Date of Filing: 24-10-2018

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Date of Upload: 18-06-2020

Punjab

IRCTC V/S Sanjeev Sharma

Irctc  

Court Name: StateCommission

Appelant Advocate Kanwar Pahul Singh

Respondant Advocate

Case Number: 70

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Date of Filing: 30-10-2019

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Date of Upload: 31-01-2020

Tamil Nadu

Commerical Manager IRCTC and Two others V/S C.Marimuthu

Irctc  

Court Name: Madurai

Appelant Advocate C.Venkatesan

Respondant Advocate

Case Number: 108

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Date of Filing: 13-07-2015

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Date of Upload: 03-02-2020

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Common FAQ

Question : Am I eligible to file case against Irctc in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Irctc ?

Answer : A complaint may be made against Irctc under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.