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Irctc

Latest Judgments

Total 103 Consumer Court Cases Against Irctc.

Karnataka

Manager IRCTC Mr.Kishore Satya V/S R Ganeshan,

Irctc  

Court Name: Bangalore 2nd Additional

Appelant Advocate IN PERSON

Respondant Advocate

Case Number: 445

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Date of Filing: 07-05-2021

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Date of Upload: 07-11-2022

Jharkhand

IRCTC East Central Railway V/S Suman Verma

Irctc   Railway  

Court Name: Purbi Singhbhum

Appelant Advocate

Respondant Advocate

Heading1Heading2Complaint Case No. CC/21/2019( Date of Filing : 23 Apr 2019 )1. Suman VermaJugsalai , Naya Bazar , JamshedpurPurbi SinghbhumJharkhand...........Complainant(s)Versus1. IRCTC East Central Railway JamshedpurPurbi SinghbhumJharkhand............Opp.Party(s) BEFORE:HON'...

Case Number: 21

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Date of Filing: 23-04-2019

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Date of Upload: 03-11-2022

Rajasthan

IRCTC V/S SANTOSH JAIN

Irctc  

Court Name: Jodhpur-II

Appelant Advocate KISHORE KUMAR VYAS

Respondant Advocate

Case Number: 413

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Date of Filing: 30-01-2015

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Date of Upload: 19-09-2022

Madhya Pradesh

Chief Manager IRCTC V/S Mohammad Anish

Irctc  

Court Name: Chhatarpur

Appelant Advocate Shri Ragive Qureshi

Respondant Advocate

Case Number: 20

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Date of Filing: 03-02-2020

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Date of Upload: 23-08-2022

West Bengal

IRCTC V/S ANIL KUMAR

Irctc  

Court Name: Siliguri

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Forum, SiliguriKshudiram Basu Bipanan Kendra (2nd Floor)H. C. Road, P.O. and P.S. Prodhan Nagar,Dist. Darjeeling.Complaint Case No. CC/30/2022( Date of Filing : 12 Feb 2022 )1. ANIL KUMAR3RD FLOOR, ABOVE BAJRANGBALI HARDWARE, NEAR CHECKPOST, S...

Case Number: 30

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Date of Filing: 12-02-2022

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Date of Upload: 10-08-2022

Tamil Nadu

IRCTC V/S G. Ramadurai

Irctc  

Court Name: Tiruvannamalai

Appelant Advocate Party in Person G.Ramadurai

Respondant Advocate O.P. P.Ravichandharan

Case Number: 18

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Date of Filing: 15-02-2018

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Date of Upload: 24-06-2022

Bihar

Indian Railways IRCTC V/S Dr. R.S. Thakur,

Irctc   Railways   Railways  

Court Name: Patna

Appelant Advocate

Respondant Advocate

Case Number: 51

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Date of Filing: 28-01-2019

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Date of Upload: 20-07-2022

Gujarat

IRCTC (AIRTICKET) V/S UDAYRAJ JAGJIVAN YADAV

Irctc  

Court Name: Surat

Appelant Advocate Self

Respondant Advocate Pranay Rajput/ Bhavin Modi

Case Number: 21

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Date of Filing: 03-09-2021

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Date of Upload: 06-05-2022

Madhya Pradesh

IRCTC V/S Kalpana Jyotishi

Irctc  

Court Name: Jabalpur-II

Appelant Advocate Jyotishi

Respondant Advocate

Case Number: 177

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Date of Filing: 27-03-2019

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Date of Upload: 11-10-2021

Tripura

Chief Commercial Manager (Claim and Refund), IRCTC Govt. of India Railway Department (Satabdi Expres V/S Shri Jitendra Debbarma.

Irctc   Railway  

Court Name: West Tripura

Appelant Advocate Mr.P.K.Chakraborty, Mr.R.Chowdhury.

Respondant Advocate Mr.U.Das, Mr.N.Choudhury.

No step from the side of the D.H.Learned Advocate Mr. A.Ray is present for the J.D. No.2.We heard Mr. Ray and he submits that that the D.H. is absent on consecutive dates and the conduct of the D.H. speaks that D.H. is not interested with the case. He submits to drop the case.Fro...

Case Number: 3

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Date of Filing: 04-01-2020

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Date of Upload: 13-04-2021

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Common FAQ

Question : Am I eligible to file case against Irctc in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Irctc ?

Answer : A complaint may be made against Irctc under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.