Irctc
Latest Judgments
Total 105 Consumer Court Cases Against Irctc.
Manager, IRCTC Ltd. V/S Mr. Jogindra Singh
Court Name: Jyotiba Phule Nagar
Appelant Advocate Mr. Chaman Singh Gill
Respondant Advocate
Case Number: 77
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Date of Filing: 03-05-2019
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Date of Upload: 11-11-2022
LT. COL. RETD. MANDEEP SINGH DHILLON V/S IRCTC
Court Name: StateCommission
Appelant Advocate BHUWAN LUTHRA
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA First Appeal No.659 of 2019 Date of Institution: 24.07.2019 Date of Final Hearing: 27.10.2022Date of pronouncement: 16.01.2023IRCTC (Indian Railway Catering and Tourism Corporation Ltd) B-148, 11th Floor, Statesma...
Case Number: 659
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Date of Filing: 24-07-2019
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Date of Upload: 07-02-2023
Manager IRCTC Mr.Kishore Satya V/S R Ganeshan,
Court Name: Bangalore 2nd Additional
Appelant Advocate IN PERSON
Respondant Advocate
Case Number: 445
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Date of Filing: 07-05-2021
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Date of Upload: 07-11-2022
IRCTC East Central Railway V/S Suman Verma
Court Name: Purbi Singhbhum
Appelant Advocate
Respondant Advocate
Heading1Heading2Complaint Case No. CC/21/2019( Date of Filing : 23 Apr 2019 )1. Suman VermaJugsalai , Naya Bazar , JamshedpurPurbi SinghbhumJharkhand...........Complainant(s)Versus1. IRCTC East Central Railway JamshedpurPurbi SinghbhumJharkhand............Opp.Party(s) BEFORE:HON'...
Case Number: 21
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Date of Filing: 23-04-2019
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Date of Upload: 03-11-2022
IRCTC V/S SANTOSH JAIN
Court Name: Jodhpur-II
Appelant Advocate KISHORE KUMAR VYAS
Respondant Advocate
Case Number: 413
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Date of Filing: 30-01-2015
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Date of Upload: 19-09-2022
Chief Manager IRCTC V/S Mohammad Anish
Court Name: Chhatarpur
Appelant Advocate Shri Ragive Qureshi
Respondant Advocate
Case Number: 20
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Date of Filing: 03-02-2020
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Date of Upload: 23-08-2022
IRCTC V/S ANIL KUMAR
Court Name: Siliguri
Appelant Advocate
Respondant Advocate
District Consumer Disputes Redressal Forum, SiliguriKshudiram Basu Bipanan Kendra (2nd Floor)H. C. Road, P.O. and P.S. Prodhan Nagar,Dist. Darjeeling.Complaint Case No. CC/30/2022( Date of Filing : 12 Feb 2022 )1. ANIL KUMAR3RD FLOOR, ABOVE BAJRANGBALI HARDWARE, NEAR CHECKPOST, S...
Case Number: 30
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Date of Filing: 12-02-2022
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Date of Upload: 10-08-2022
IRCTC V/S G. Ramadurai
Court Name: Tiruvannamalai
Appelant Advocate Party in Person G.Ramadurai
Respondant Advocate O.P. P.Ravichandharan
Case Number: 18
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Date of Filing: 15-02-2018
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Date of Upload: 24-06-2022
Case Number: 51
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Date of Filing: 28-01-2019
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Date of Upload: 20-07-2022
IRCTC (AIRTICKET) V/S UDAYRAJ JAGJIVAN YADAV
Court Name: Surat
Appelant Advocate Self
Respondant Advocate Pranay Rajput/ Bhavin Modi
Case Number: 21
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Date of Filing: 03-09-2021
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Date of Upload: 06-05-2022
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Common FAQ
Question : Am I eligible to file case against Irctc in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Irctc ?
Answer : A complaint may be made against Irctc under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.