Irctc
Latest Judgments
Total 103 Consumer Court Cases Against Irctc.
GENERAL MANAGER IRCTC V/S RAMAN KUMAR SONI
Court Name: DF-I
Appelant Advocate
Respondant Advocate
Before the National Lok Adalat held in District Consumer Disputes Redressal Commission-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 112 OF 2023Raman Kumar Soni Vs General Manager, IRCTC & anr.BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBER SURESH KUMAR SARDANA, MEMBER RA...
Case Number: 112
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Date of Filing: 23-02-2023
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Date of Upload: 21-05-2023
Case Number: 18
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Date of Filing: 28-01-2020
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Date of Upload: 28-04-2023
railway IRCTC V/S prasant jain
Court Name: Ratlam
Appelant Advocate self
Respondant Advocate suresh verma , sanjiv singh
Case Number: 22
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Date of Filing: 02-08-2022
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Date of Upload: 17-04-2023
M/s IRCTC Limited V/S Dr Sanjay Munjal
Court Name: DF-II
Appelant Advocate Puneet Kaur Sekhon Adv. & Mrigank Sharma Adv.
Respondant Advocate Bhuwan Luthra, Adv.
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II,U.T. CHANDIGARHConsumer Complaint No:1076 of 2019Date of Institution:29.10.2019Date of Decision:14.03.20231] Dr.Sanjay Munjal s/o Mr.Udey Bhan aged 49, Additional Professor & Incharge, Speech and Hearing Unit, Department of O...
Case Number: 1076
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Date of Filing: 29-10-2019
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Date of Upload: 03-04-2023
Case Number: 21
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Date of Filing: 30-01-2021
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Date of Upload: 16-02-2023
Indian Railway Catering and Torism Corporatation IRCTC rep by its Chairman & Managing Director V/S Dr.W.Lawernce Prabhakar,
Court Name: Thiruvallur
Appelant Advocate M/s.Waraon & Sai rams
Respondant Advocate M/s.Suresh kumar & V.Balaji
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMTHIRUVALLURNo.1-D, C.V.NAIDU SALAI, 1st CROSS STREET,THIRUVALLUR-602 001Complaint Case No. RBT/CC/112/20221. Dr.W.Lawernce Prabhakar,ch-102...........Complainant(s)Versus1. Indian Railway Catering and Torism Corporatation IRCTC rep by its...
Case Number: 0
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Date of Filing: 29-06-2022
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Date of Upload: 04-05-2023
Case Number: 354
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Date of Filing: 08-12-2020
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Date of Upload: 21-01-2023
IRCTC Corporate Office V/S Shri Havildar Clerk Shibu Thyagarajan
Court Name: East Khasi Hills
Appelant Advocate S Rai
Respondant Advocate N. A. Singh & others
DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONEAST KHASI HILLS, SHILLONGMEGHALAYAComplaint Case No. CC/44/2015( Date of Filing : 03 Dec 2015 )1. Shri Havildar Clerk Shibu Thyagarajan Headquarters Directorate General Assam Rifles, Laitkor, Shillong Meghalaya............Complainan...
Case Number: 44
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Date of Filing: 03-12-2015
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Date of Upload: 15-12-2022
Manager, IRCTC Ltd. V/S Mr. Jogindra Singh
Court Name: Jyotiba Phule Nagar
Appelant Advocate Mr. Chaman Singh Gill
Respondant Advocate
Case Number: 77
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Date of Filing: 03-05-2019
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Date of Upload: 11-11-2022
Manager IRCTC Mr.Kishore Satya V/S R Ganeshan,
Court Name: Bangalore 2nd Additional
Appelant Advocate IN PERSON
Respondant Advocate
Case Number: 445
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Date of Filing: 07-05-2021
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Date of Upload: 07-11-2022
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Common FAQ
Question : Am I eligible to file case against Irctc in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Irctc ?
Answer : A complaint may be made against Irctc under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.