Irctc
Latest Judgments
Total 105 Consumer Court Cases Against Irctc.
IRCTC south Central Railway V/S Venkat Thoutam
Court Name: Bangalore 3rd Additional
Appelant Advocate
Respondant Advocate
Case Number: 1283
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Date of Filing: 09-07-2013
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Date of Upload: 24-03-2022
Case Number: 339
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Date of Filing: 18-04-2013
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Date of Upload: 26-09-2016
IRCTC LTD AND OTHER 3 V/S SUNNY KUMAR
Court Name: Jabalpur
Appelant Advocate Asha Tiwari
Respondant Advocate Shashidharan/SK Srivastav
Case Number: 11
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Date of Filing: 07-01-2011
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Date of Upload: 21-03-2016
1.Nallagopu Srinivas , Agent IRCTC 2.The chief comercial manager(refunds) V/S K.Srinivas s/o venkataiah
Court Name: Karimnagar
Appelant Advocate Gujjula Laxma Reddy,adv
Respondant Advocate
Case Number: 10
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Date of Filing: 07-04-2010
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Date of Upload: 26-09-2019
IRCTC V/S Sudhir Chilya Jadhav
Court Name: Additional DCF, Mumbai(Suburban)
Appelant Advocate
Respondant Advocate
ADDITIONAL DISTRICT CONSUMER REDRESSAL DISPUTES FORUM,BANDRA3rd floor,New ADM BLDG. Near Chetna College,Bandra(E)-51.Complaint Case No. CC/11/14 1. Sudhir Chilya Jadhav302, b wing, MSEDCO.Colony, Nr Swastik Chamber, Mumbai 71 ...........Appellant(s)Versus.1. IRCTCmumbai ............
Case Number: 11
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Date of Filing: 03-01-2011
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against Irctc in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Irctc ?
Answer : A complaint may be made against Irctc under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.