Irctc
Latest Judgments
Total 105 Consumer Court Cases Against Irctc.
SUBRATA BHAUMIK V/S IRCTC LTD.
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION: Delhi(Constituted under section 9 of the Consumer Protection Act, 1986)Date of Decision: 06.05.2016First Appeal- 1178/13 In the Matter of: Indian Railway Catering Tourism Corporation Ltd. (IRCTC) Through its General Manager At: 9th Floor, Bank of Baroda B...
Case Number: 1178
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Date of Filing: 07-11-2013
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Date of Upload: 18-07-2016
Case Number: 150
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Date of Filing: 21-06-2013
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Date of Upload: 31-03-2016
IRCTC SHOP KEEPER V/S S. LATHISA
Court Name: Guntur
Appelant Advocate K. SAIDA
Respondant Advocate K. SRINIVASA RAO
Case Number: 119
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Date of Filing: 24-11-2015
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Date of Upload: 01-04-2016
MANAGER IRCTC ERNAKULAM V/S ANANDHAM PILLAI
Court Name: Ernakulam
Appelant Advocate
Respondant Advocate
...
Case Number: 16
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Date of Filing: 07-01-2016
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Date of Upload: 22-06-2016
Case Number: 89
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Date of Filing: 24-04-2014
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Date of Upload: 16-03-2016
Case Number: 15
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Date of Filing: 07-09-2015
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Date of Upload: 28-01-2016
IRCTC INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED V/S SATISH KUMAR TRIPATHI
Court Name: Satna
Appelant Advocate SELF
Respondant Advocate NA
Case Number: 470
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Date of Filing: 01-12-2014
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Date of Upload: 10-02-2016
M/S. THE CHIRMAN IRCTC V/S H.K. GUPTA
Court Name: New Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM-VI(DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR,VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.C.C./264/13 Dated:In the matter of:SHRI H K GUPTAC-7/32A,KESHAV PURAMNEW DELHI-110 054. ……..COMPLAINANTVERSUSTHE CHARMAN IR...
Case Number: 264
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Date of Filing: 11-03-2013
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Date of Upload: 19-03-2015
MANAGER/AUTHORISED OFFICER REPRESENTING IRCTC V/S BISWAJIT MITRA
Court Name: Kolkata-II(Central)
Appelant Advocate Ms. Rima Das
Respondant Advocate S.M Roy
cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/252/2013 1. BISWAJIT MITRARAMRAJATALA,MUKHERJEE PARA, P.S-JAGACHA,HOWRAH-711104 ...........Appellant(s)Versus.1. MANAGER/AUTHORISED OFFICER REPRESENTING IRCTC3,KOILAGHAT STREET, P.S-HARE STREET ,KOL...
Case Number: 252
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Date of Filing: 14-08-2013
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Date of Upload: 30-11--0001
M. Suresh Kumar V/S The Group General Manager, IRCTC Ltd.
Court Name: StateCommission
Appelant Advocate Sh. Yogesh Putney Adv.
Respondant Advocate
First Appeal No. FA/539/2013(Arisen out of Order Dated null in Case No. of District )1. The Group General Manager, IRCTC Ltd.New Delhi-110001 BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT: ORDERSTATE CONSUMER DISPUTES REDRESSAL COMMISSION,U....
Case Number: 539
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Date of Filing: 16-12-2013
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against Irctc in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Irctc ?
Answer : A complaint may be made against Irctc under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.