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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Tamil Nadu

Indian Railway Catering and Torism Corporatation IRCTC rep by its Chairman & Managing Director V/S Dr.W.Lawernce Prabhakar,

Irctc   Railway   Indian Railway  

Court Name: Thiruvallur

Appelant Advocate M/s.Waraon & Sai rams

Respondant Advocate M/s.Suresh kumar & V.Balaji

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMTHIRUVALLURNo.1-D, C.V.NAIDU SALAI, 1st CROSS STREET,THIRUVALLUR-602 001Complaint Case No. RBT/CC/112/20221. Dr.W.Lawernce Prabhakar,ch-102...........Complainant(s)Versus1. Indian Railway Catering and Torism Corporatation IRCTC rep by its...

Case Number: 0

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Date of Filing: 29-06-2022

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Date of Upload: 04-05-2023

Haryana

Indian Railway & Catering Tourism Ltd. V/S Abhishek Gupta

Railway   Indian Railway  

Court Name: Rewari

Appelant Advocate Ms. Meenakshi Gupta

Respondant Advocate OP no.1 exparte

Case Number: 1

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Date of Filing: 01-01-2018

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Date of Upload: 03-01-2023

Tamil Nadu

The Gereral Manager Indian Railway catering and Tourism Corporation V/S Mr.M.Durai

Railway   Indian Railway  

Court Name: North Chennai

Appelant Advocate Mr.R.Dhanalakshmi

Respondant Advocate

Case Number: 154

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Date of Filing: 10-12-2021

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Date of Upload: 20-03-2023

Uttar Pradesh

Vijay Bahadur Viswkarma V/S Indian Railway

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate P. P. Srivastava & Smt. Sandhya Dubey

Respondant Advocate veer bahadur srivastava

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/825/2016( Date of Filing : 25 Apr 2016 )(Arisen out of Order Dated 19/03/2016 in Case No. C/68/2014 of District Deoria)1. Indian RailwayDeoria.......

Case Number: 825

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Date of Filing: 25-04-2016

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Date of Upload: 07-12-2022

Uttar Pradesh

INDIAN RAILWAY V/S DEEPAK KUMAR KHURANA

Railway   Indian Railway  

Court Name: Lucknow-II

Appelant Advocate

Respondant Advocate

Case Number: 890

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Date of Filing: 10-10-2013

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Date of Upload: 05-12-2022

Tamil Nadu

(1) The General Manager, Indian Railway and others V/S (1) P. Thirukumaran and others

Railway   Indian Railway  

Court Name: Erode

Appelant Advocate K. Mohammed Saleem

Respondant Advocate

Case Number: 40

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Date of Filing: 24-09-2019

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Date of Upload: 19-12-2022

Chandigarh

INDIAN RAILWAY MINISTRY V/S NEHA GUPTA

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Commission-I, U.T., Chandigarh CONSUMER COMPLAINT NO. 812 OF 2022Neha Gupta Vs Indian Railway Ministry BEFORE: PAWANJIT SINGH, PRESIDENT SURJEET KAUR, MEMBERPRESENT: None for Complainant.Dated : 2ND December 2022ORDER E-mail has been received ...

Case Number: 812

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Date of Filing: 15-09-2022

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Date of Upload: 24-12-2022

Chandigarh

Indian Railway Catering & Tourism Corporation Ltd. (IRCTC) V/S Rajiv Malhotra

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate Tarun Kumar

Respondant Advocate

PRESENT: Sh.Varun Girdhar, Vice Counsel for Sh.Tarun Kumar, Counsel for Complainant.None for OP No.1.Dated : 1st December 2022ORDER Correct address of OP No.2 not filed. At this stage, vide his separate statement, Sh.Varun Girdhar, Vice Counsel for Sh.Tarun Kumar, Counsel for Com...

Case Number: 409

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Date of Filing: 08-04-2022

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Date of Upload: 23-12-2022

West Bengal

Indian Railway Finance Corporation Ltd. V/S The Trustee of British Citizens (East India)

Finance   Railway   Indian Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inExecution Application No. EA/09/35( Date of Filing : 09 Jul 2009 )In1. The Trustee of British Citizens (East India)51, Chowringee Road, Kolkat...

Case Number: 9

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Date of Filing: 09-07-2009

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Date of Upload: 30-11-2022

Maharashtra

Minister, Indian Railway V/S Shubham S Jawanjal

Railway   Indian Railway  

Court Name: Pune

Appelant Advocate

Respondant Advocate

Case Number: 18

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Date of Filing: 03-03-2018

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Date of Upload: 28-06-2023

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.