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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Bihar

Case Number: 343

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Date of Filing: 09-08-2018

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Date of Upload: 11-05-2023

Madhya Pradesh

indian railway V/S ms shashi shinho

Railway   Indian Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 18

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Date of Filing: 27-11-2018

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Date of Upload: 02-05-2023

Orissa

Indian Railway Catering and Tourism Corporation Ltd V/S Biranchi Narayan Mishra

Railway   Indian Railway  

Court Name: Cuttak

Appelant Advocate B K Sinha

Respondant Advocate

IN THE COURT OF THE DIST. CONSUMER DISPUTES REDRESSAL COMMISSION,CUTTACK.C.C.No.159/2019Biranchi Narayan Mishra,S/O:Late Chintamani Mishra,At:Darkhapatna,P.O:Kalyaninagar,P.S:Madhupatna,Dist:Cuttack-753013.Aliva Mishra,W/O:Biranchi Narayan Mishra,At:Darkhapatna,P.O:Kalyaninagar,P...

Case Number: 159

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Date of Filing: 25-11-2019

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Date of Upload: 09-06-2023

Delhi

M/S. Indian Railway V/S S. Vijayaraghavan

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

Case Number: 332

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Date of Filing: 05-05-2014

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Date of Upload: 18-05-2023

Madhya Pradesh

INDIAN RAILWAY V/S RAM HARI

Railway   Indian Railway  

Court Name: Indore-II

Appelant Advocate

Respondant Advocate

Case Number: 332

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Date of Filing: 14-09-2018

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Date of Upload: 28-03-2023

Delhi

INDIAN RAILWAY V/S SANJEEV NIRWANI

Railway   Indian Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-II UDYOG SADAN C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/314/2016( Date of Filing : 28 Sep 2016 )1. SANJEEV NIRWANI 22 MAUSAM VIHAR DELHI 110051...........Complainant(s)Versus1. INDIAN...

Case Number: 314

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Date of Filing: 28-09-2016

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Date of Upload: 10-04-2023

Orissa

Indian Railway Carering and Tourism Corporation, Ltd. V/S Amit Kumar Agrawal

Railway   Indian Railway  

Court Name: Sambalpur

Appelant Advocate Sri. P.K. Mishra and others advocates.

Respondant Advocate

PRESIDENT, DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, SAMBALPUR CONSUMER COMPLAINT NO. 51/2018Amit Kumar Agrawal ...………..Complainant VersusIndian Railways Catering and Tourism Corporation, Ltd (IRCTC)IRCTC Tourism Facilitation Centre. ……...

Case Number: 51

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Date of Filing: 20-08-2018

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Date of Upload: 22-03-2023

Haryana

INDIAN RAILWAY ETC. V/S ABHISHEK GUPTA

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate BY POST

Respondant Advocate

Heading1Heading2First Appeal No. A/480/2019( Date of Filing : 20 May 2019 )(Arisen out of Order Dated 11/04/2019 in Case No. 127/2018 of District Rewari)1. ABHISHEK GUPTA6927, BAS SITAB RAI REWARI. ...........Appellant(s)Versus1. INDIAN RAILWAY ETC. GM. NORTHERN RAILWAY BARODA, H...

Case Number: 480

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Date of Filing: 20-05-2019

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Date of Upload: 14-03-2023

Uttar Pradesh

Indian Railway V/S Rais Ahmad

Railway   Indian Railway  

Court Name: Faizabad

Appelant Advocate

Respondant Advocate

Case Number: 52

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Date of Filing: 28-02-2012

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Date of Upload: 03-03-2023

Haryana

INDIAN RAILWAY MINISTER THROUGH DARSHANA JARDOSH V/S NEHA GUPTA

Railway   Indian Railway  

Court Name: Panipat

Appelant Advocate

Respondant Advocate

Case Number: 59

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Date of Filing: 10-02-2023

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Date of Upload: 16-02-2023

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.