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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Punjab

Indian Railway Catering and Tourism Ltd. V/S Sanjeev Sharma

Railway   Indian Railway  

Court Name: Muktsar

Appelant Advocate Kanwarpal singh

Respondant Advocate Manjit singh Chhina

Case Number: 0

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Date of Filing: 30-07-2018

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Date of Upload: 08-06-2023

Orissa

Archana Mohapatra V/S Chairman Rialway Board Indian Railway

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Miss. Sulochana Patro

Respondant Advocate

IN THE STATE CONSUMER DISPUTES REDRESSAL COMMISSIONODISHA, CUTTACKFirst Appeal No. A/516/2016( Date of Filing : 25 Nov 2016 )(Arisen out of Order Dated 17/09/2016 in Case No. CC/14/2015 of District Nuapada)1. Chairman Rialway Board Indian RailwayRoom No. 256-A, Rail Bhawan, Raisi...

Case Number: 516

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Date of Filing: 25-11-2016

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Date of Upload: 14-07-2023

Circuit Bench Kota

Tarun Rathor V/S Indian Railway Catering & Tourism, Joint General Manager

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Ramkalyan sharma

Respondant Advocate Yogesh gupta

Case Number: 116

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Date of Filing: 05-11-2018

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Date of Upload: 31-05-2023

Delhi

MS. NIDHI SHARMA V/S MINISTRY OF INDIAN RAILWAY & ORS.

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 679

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Date of Filing: 10-03-2023

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Date of Upload: 26-05-2023

Delhi

MS. NIDHI SHARMA V/S MINISTRY OF INDIAN RAILWAY & ORS.

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate RAJIV RANJAN PRASAD

Respondant Advocate

Case Number: 76

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Date of Filing: 23-12-2021

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Date of Upload: 26-05-2023

Madhya Pradesh

INDIAN RAILWAY V/S H C JOSHI

Railway   Indian Railway  

Court Name: Bhopal

Appelant Advocate

Respondant Advocate

Case Number: 18

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Date of Filing: 08-08-2018

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Date of Upload: 13-05-2023

Haryana

ANIL DUA V/S INDIAN RAILWAY NORTHERN ZONE

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate VEENA BHUTANI SETHI

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA PANCHKULA First Appeal No. 894 of 2019Date of Instituion:10.10.2019 Date of order:08.05.2023First Appeal No.894 of 2019IN THE MATTER OF1. Indian Railway Northern Zone, Baroda House, New Delhi through its GM.2. Indian Railw...

Case Number: 894

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Date of Filing: 11-10-2019

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Date of Upload: 09-06-2023

Madhya Pradesh

INDIAN RAILWAY V/S SEEMA SAHU

Railway   Indian Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 887

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Date of Filing: 21-08-2014

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Date of Upload: 09-05-2023

Gujarat

INDIAN RAILWAY CATERING AND TOURISM CORPORATION V/S VIPULKUMAR RASIKBHAI DESAI

Railway   Indian Railway  

Court Name: Surat

Appelant Advocate SELF

Respondant Advocate Pranay Rajput

Case Number: 21

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Date of Filing: 22-03-2021

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Date of Upload: 09-05-2023

Uttar Pradesh

INDIAN RAILWAY CATARING AND CORPORATION V/S SHRI, RAMCHANDRA MISHRA S/O SHRI,KAMLAKANT MISHRA

Railway   Indian Railway  

Court Name: Jaunpur

Appelant Advocate N.B. YADAV Advocate

Respondant Advocate Mrs. Advocate

Case Number: 13

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Date of Filing: 27-10-2021

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Date of Upload: 01-05-2023

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.