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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Madhya Pradesh

Indian Railway V/S Dr. Mahesh chandra

Railway   Indian Railway  

Court Name: Ujjain

Appelant Advocate salf

Respondant Advocate

Case Number: 18

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Date of Filing: 12-11-2018

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Date of Upload: 12-09-2023

Uttar Pradesh

IRCTC INDIAN RAILWAY V/S ARVIND SAXENA

Irctc   Railway   Indian Railway  

Court Name: Bareilly-II

Appelant Advocate DHEERAJ KUMAR SAXENA

Respondant Advocate

1. उपभोक्ता लोक अदालत में पक्षकारों के अभिभाषगण उपस्थित हुये। 2. समझौते के आधार पर प्रकरण समाप्त किया गया। 3. �...

Case Number: 101

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Date of Filing: 27-04-2023

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Date of Upload: 26-08-2023

Madhya Pradesh

indian railway V/S jyoti patel

Railway   Indian Railway  

Court Name: Bhopal

Appelant Advocate sh. najayan singh

Respondant Advocate

Case Number: 19

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Date of Filing: 12-06-2019

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Date of Upload: 29-08-2023

NCDRC

UMA AGARWAL V/S INDIAN RAILWAY & 2 ORS.

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. SURENDRA SURYAN

Respondant Advocate MS. ARCHANA PATHAK DAVE, ANKITA CHAUDHARY RATHI & KUMAR PRASHANT

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1099 OF 2020(Against the Order dated 14/09/2020 in Appeal No. 935/2019 of the State Commission Rajasthan)1. INDIAN RAILWAY & 2 ORS............Petitioner(s)Versus1. UMA AGARWAL...........Respondent(s)BE...

Case Number: 1099

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Date of Filing: 21-12-2020

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Date of Upload: 27-07-2023

Rajasthan

INDIAN RAILWAY V/S SHIPLA MURDAL

Railway   Indian Railway  

Court Name: Jodhpur-II

Appelant Advocate ANIL BHANDARI

Respondant Advocate SHANKAR CHOUHAN

Case Number: 192

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Date of Filing: 06-11-2017

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Date of Upload: 10-08-2023

Gujarat

INDIAN RAILWAY CATERING & TOURISM CORPORTION LTD. V/S MR.DEEPESH HARISH JAINDANI

Railway   Indian Railway  

Court Name: Vadodara

Appelant Advocate ARCHI M BHAVSAR

Respondant Advocate

Case Number: 568

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Date of Filing: 24-05-2022

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Date of Upload: 26-07-2023

Uttar Pradesh

Indian Railway Catering & Tourism Corporation Ltd. & Another V/S Ram Chandra(deceased) & Others

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Sunamika Mishra

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/1101/2023( Date of Filing : 06 Jul 2023 )(Arisen out of Order Dated 30/04/2021 in Case No. Complaint Case No. CC/124/2015 of District Jaunpur)1. R...

Case Number: 1101

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Date of Filing: 06-07-2023

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Date of Upload: 20-07-2023

Bihar

President And Maneging Director, Indian Railway ketring and turijam Co. Ltd. & Othiretor V/S Satendra Kumar Tiwari

Railway   Indian Railway  

Court Name: Buxar

Appelant Advocate Adv. Ramakant Choubey

Respondant Advocate Adv. Shivmohan Saha

Heading1Heading2Complaint Case No. CC/36/2020( Date of Filing : 14 Dec 2020 )1. Satendra Kumar TiwariS/o- Ashok Tiwari, Vill- Ekdar P/s- Bramhapur P/o- HathilpurBuxarBihar...........Complainant(s)Versus1. President And Maneging Director, Indian Railway ketring and turijam Co. Ltd...

Case Number: 36

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Date of Filing: 14-12-2020

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Date of Upload: 03-08-2023

Orissa

Indian Railway Catering & Tourism Corporation Ltd. V/S Sunil Kumar Mund

Railway   Indian Railway  

Court Name: Kalahandi

Appelant Advocate Self

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, KALAHANDINEAR TV CENTRE PADA, BHAWANIPATANA, KALAHANDI ODISHA, PIN 766001Complaint Case No. CC/51/2018( Date of Filing : 31 Jul 2018 )1. Sunil Kumar MundA-1, Kumar House,Kalimandirpada At/Po/Ps-Bhawanipatna KalahandiOdisha............

Case Number: 51

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Date of Filing: 31-07-2018

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Date of Upload: 22-06-2023

Uttar Pradesh

INDIAN RAILWAY V/S RADHIKA AGRAWAL

Railway   Indian Railway  

Court Name: Pilibhit

Appelant Advocate

Respondant Advocate

Case Number: 27

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Date of Filing: 24-05-2023

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Date of Upload: 21-06-2023

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.