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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Karnataka

The GM (Operations) Indian Railway Catering & Tourism Corporation Ltd., (IRCTC) V/S Sandeep Narasimhaiah,

Railway   Indian Railway  

Court Name: Bangalore 2nd Additional

Appelant Advocate IP

Respondant Advocate S.R. Khamroz Khan

IInd ADDL. DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.1/7, Swathi Complex, 4th Floor, Seshadripuram, Bangalore-560 020consumer case(CC) No. CC/905/2009 Sandeep Narasimhaiah, ...........Appellant(s)Vs.The Director Operations, Centre for Railway Information Syst...

Case Number: 905

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Date of Filing: 18-04-2009

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Date of Upload: 30-11--0001

Kerala

1. Commercial Manager, Indian Railway divisional Office, Palakkad Division, Olavamode P.O. V/S C.P. Usman, S/o Muhammed, Shafeekhar, Kayyath Road, Thalassery.

Railway   Indian Railway  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

In The Consumer Disputes Redressal ForumKannurconsumer case(CC) No. CC/09/26 C.P. Usman, S/o Muhammed, Shafeekhar, Kayyath Road, Thalassery. ...........Appellant(s)Vs.2. Section Officer, Railway Ticket Reservation Section, Thalassery Railway Station, Thalassery P.O.1. Commercial...

Case Number: 9

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Date of Filing: 21-01-2009

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Date of Upload: 30-11--0001

Madhya Pradesh

Manager, Indian Railway V/S Karan Singh Mewada

Railway   Indian Railway  

Court Name: Sehore

Appelant Advocate Mr. GD Bairagi

Respondant Advocate

...

Case Number: 9

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Date of Filing: 12-05-2009

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Date of Upload: 30-11--0001

Gujarat

Indian Railway Finance V/S Dhirajlal Desai

Finance   Finance   Railway   Indian Railway  

Court Name: Rajkot

Appelant Advocate D L Kothari

Respondant Advocate

Case Number: 3

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Date of Filing: 05-12-2003

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Date of Upload: 21-08-2020

Karnataka

Indian Railway Authorities V/S Jambaya Hiremath

Railway   Indian Railway  

Court Name: Gulbarga

Appelant Advocate

Respondant Advocate

Case Number: 71

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Date of Filing: 10-01-2009

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Date of Upload: 15-02-2021

Karnataka

Indian Railway Catering and Tourism Corporation Ltd., V/S Dr. V.S. Ramakrishnan Nair,

Railway   Indian Railway  

Court Name: Bangalore 2nd Additional

Appelant Advocate Mento Issac,

Respondant Advocate

IInd ADDL. DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.1/7, Swathi Complex, 4th Floor, Seshadripuram, Bangalore-560 020consumer case(CC) No. CC/708/2008 Dr. V.S. Ramakrishnan Nair, ...........Appellant(s)Vs.Indian Railway Catering and Tourism Corporation Ltd., ...

Case Number: 708

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Date of Filing: 14-03-2008

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Date of Upload: 30-11--0001

Gujarat

SHRI AJAYKUMAR JAGDISHPRASAD JAIN V/S UNION OF INDIA SECRETORY INDIAN RAILWAY

Union Of India   Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate N.S.SHAVDE

Respondant Advocate

Case Number: 6

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Date of Filing: 20-03-2006

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Date of Upload: 27-08-2019

Gujarat

Case Number: 2

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Date of Filing: 27-08-2002

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Date of Upload: 09-09-2020

Gujarat

INDIAN RAILWAY FINANCE CORPORATION LTD V/S MADHUKAR T UPADHYAYA

Finance   Finance   Railway   Indian Railway  

Court Name: Junagadh

Appelant Advocate

Respondant Advocate

Case Number: 97

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Date of Filing: 04-07-1997

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Date of Upload: 30-12-2019

Gujarat

INDIAN RAILWAY FINANCE V/S GAURANGBHAI CHIMANBHAI

Finance   Railway   Indian Railway  

Court Name: Kheda

Appelant Advocate

Respondant Advocate

Case Number: 3

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Date of Filing: 13-02-2003

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Date of Upload: 07-09-2020

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.