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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Karnataka

Indian Railway Catering and Tourism Corporation Limited V/S Bharat Bhushan

Railway   Indian Railway  

Court Name: Bangalore 1st & Rural Additional

Appelant Advocate

Respondant Advocate

BEFORE THE BENGALURU RURAL AND URBAN I ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, I FLOOR, BMTC, B BLOCK, TTMC BUILDING, K.H.ROAD, SHANTHI NAGAR, BENGALURU-27Complaint Case No. CC/453/2011( Date of Filing : 04 Mar 2011 )1. Bharat Bhushan............Complainant(s)Versu...

Case Number: 453

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Date of Filing: 04-03-2011

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Date of Upload: 29-07-2022

Kerala

Indian Railway Catering And Tourism Corporation Ltd V/S M.V.Chandran

Railway   Indian Railway  

Court Name: Trissur

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/09/1261. M.V.ChandranMuttathil House,Velayanadu,VellangalloreThrissurKerala...........Complainant(s)Versus1. Indian Railway Catering And Tourism Corporation Ltd9th Floor,Bank Of Baroda Building,No.16,Parliament Street,New DelhiNew Delhi2. Bombay Central Rail...

Case Number: 9

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Date of Filing: 10-02-2009

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Date of Upload: 30-11--0001

Madhya Pradesh

SMT. MAHIMA VERMA V/S INDIAN RAILWAY

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 9

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Date of Filing: 04-12-2009

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Date of Upload: 28-01-2017

Gujarat

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED V/S SUNIL S MISAL

Railway   Indian Railway  

Court Name: Ahmedabad Addl

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 07-08-2010

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Date of Upload: 27-10-2021

Madhya Pradesh

INDIAN RAILWAY CATERS V/S S N SHRIVASTVA

Railway   Indian Railway  

Court Name: Sagar

Appelant Advocate

Respondant Advocate

Case Number: 2

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Date of Filing: 24-02-2010

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Date of Upload: 27-02-2016

NCDRC

THE MANAGING DIRECTOR, INDIAN RAILWAY WELFARE ORGANIZATIONA AND ANR. V/S D.S.YADAV

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate -

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 84 OF 2007(Against the Order dated 10/09/2006 in Appeal No. 561/2005 of the State Commission Haryana)1. D.S.YADAVFLOT , NO. 34-2B. ARAVALI VIEW , RAIL BVIHAR , PHASE , II SECTORE 56. JE, GORGAON HARY...

Case Number: 84

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Date of Filing: 08-01-2007

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Date of Upload: 06-01-2011

Gujarat

SHREE MANISH C PANDYA V/S INDIAN RAILWAY FINANCE CORPO

Finance   Finance   Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate ROOPAL R PATEL

Respondant Advocate

Case Number: 10

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Date of Filing: 01-12-2010

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Date of Upload: 02-09-2021

NCDRC

HARYANA URBAN DEVELOPMENT AUTHORITY V/S INDIAN RAILWAY WELFARE ORGANISATION

Development Authority   Haryana Urban Development Authority   Railway   Haryana   Indian Railway  

Court Name: NCDRC

Appelant Advocate A.K.TEWARI

Respondant Advocate NA

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 79 OF 20041. INDIAN RAILWAY WELFARE ORGANISATION...........Complainant(s)Versus1. HARYANA URBAN DEVELOPMENT AUTHORITY...........Opp.Party(s) BEFORE:&nbspHON'BLE MR. JUSTICE K.S. GUPTA, PRESIDING MEMBER Fo...

Case Number: 79

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Date of Filing: 02-09-2004

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Date of Upload: 27-09-2010

West Bengal

The Managing Director, Representing Indian Railway Welfare Organisation. V/S Sri Sadhan Chandra Das.

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Inperson. Subrata Kr. Dutta.

Respondant Advocate Mr. Pinaki Ranjan Bera. Mr. S. Roy Chowdhury. Mr. Gour Mohan Shaw.

STATE CONSUMER DISPUTES REDRESSAL COMMISSION WEST BENGAL BHAWANI BHAWAN (Gr. Floor),31, Belvedere Road, Kolkata - 700027CC NO. 84 Of 2009 1. Sri Sadhan Chandra Das.S/O Late N.C. Das. No-23, Qr. No. 25/3, PO. Chittaranjan Dist. Burdwan, Pin-713331.2. Sri Achin Kr. Das. St. No. 22,...

Case Number: 84

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Date of Filing: 25-11-2009

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Date of Upload: 30-11--0001

NCDRC

TRUSTEES OF THE BRITISH CITIZENS (EAST INDIA) ASSOCIATION & ANR. V/S INDIAN RAILWAY FINANCE CORPORATIN LTD.

Finance   Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate M/S. KHAITAN & CO.

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. 4501 OF 2009(Against the Order dated 14/10/2009 in Appeal No. 8/2001 of the State Commission West Bengal) 1. INDIAN RAILWAY FINANCE CORPORATIN LTD.UG Floor, East Lower, NBCC Place, Visham Pitamah Marg, ...

Case Number: 4501

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Date of Filing: 08-12-2009

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Date of Upload: 02-08-2010

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.