Court Name: Thiruvananthapuram
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/13/1911. SAJI SSAJI VILASAM PALLINAM PO KOLLAM...........Complainant(s)Versus1. INDIAN RAILWAYTRIVANDRUM DIV TVPM............Opp.Party(s) BEFORE:HON'BLE MR. Sri G. Sivaprasad ...
Case Number: 13
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Date of Filing: 17-05-2013
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Date of Upload: 30-11--0001
Court Name: DCF, South Mumbai
Appelant Advocate
Respondant Advocate
CC NO. 66 Of 20121. DEVENDRA KUMAR MENA S/O, KUNWAR PAL SINGH 3/519,NAVJEEVAN COMMERCIAL SOCIETY, LAMINGTON ROAD, MUMABI-400008MUMBAIMAHARASHTRA ...........Complainant(s)Versus1. INDIAN RAILWAY COMMERCIAL MANAGER COMMERCIAL MANAGER (TICKETS ) WESTERN RAILWAY, CHURCHGATE, MUMABI-2...
Case Number: 66
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Date of Filing: 30-03-2012
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Date of Upload: 30-11--0001
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 796 OF 2012 IN RP/1855/20121. VIJAY KUMAR DAS...........Appellants(s)Versus1. INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. & 2 ORS............Respondent(s) BEFORE: HON'BLE MR. JUSTIC...
Case Number: 796
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Date of Filing: 19-10-2012
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Date of Upload: 06-05-2013
Case Number: 647
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Date of Filing: 28-05-2010
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Date of Upload: 02-12-2020
Court Name: Gondia
Appelant Advocate MR.N.S. POPAT
Respondant Advocate MR. B. G. LILHARE
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, GONDIAROOM NO. 214, SECOND FLOOR, COLLECTORATE BUILDING,AMGAON ROAD, GONDIAComplaint Case No. CC/12/411. SHRI SANJAY SHYAMJIBHAI WAGHELARAMNAGAR, GONDIAGONDIAMAHARASHTRA...........Complainant(s)Versus1. INDIAN RAILWAY CATERING & TOURISM...
Case Number: 12
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Date of Filing: 22-08-2012
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Date of Upload: 30-11--0001
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1855 OF 2012(Against the Order dated 26/03/2012 in Appeal No. 108/2012 of the State Commission Chhattisgarh)1. VIJAY KUMAR DASJanta Quatrer No- 78 Sector - 2 Shankar NagarRaipurC.G...........Petitioner...
Case Number: 1855
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Date of Filing: 07-05-2012
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Date of Upload: 08-08-2012
Court Name: StateCommission
Appelant Advocate Mr. Suresh Kumar
Respondant Advocate
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. A/07/1125(Arisen out of Order Dated 03/08/2007 in Case No. 238/2006 of District Nashik)1. Indian Railway Catering and Tourism Corporation Ltd.6-A,The ren tree place No. 9, Mack Ni...
Case Number: 7
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Date of Filing: 05-09-2007
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Date of Upload: 30-11--0001
Court Name: Pune
Appelant Advocate
Respondant Advocate
Complaint Case No. CC/11/2211. Ganesh Gokul Badgujar C/o Sujata Surgude 402, Shivpark Fase I Solapur Road Manjari Farm Pune 307PuneMaharashtra...........Complainant(s)Versus1. Indian Railway Catering & Tourisum Coop.Pune Railwaystation Pune GPO Pune 01PuneMaharashtra............O...
Case Number: 11
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Date of Filing: 11-05-2011
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Date of Upload: 30-11--0001
Court Name: NCDRC
Appelant Advocate MR. V. SHANKAR & B.L. LAVANYA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 962 OF 2011(Against the Order dated 15/12/2010 in Appeal No. 303/2007 of the State Commission Tamil Nadu)1. MRS. V. VASAANTHAMMALB-100, TVS, Nagar, Race Course Road, KajamalaiTiruchirapalli...........P...
Case Number: 962
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Date of Filing: 18-03-2011
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Date of Upload: 28-11-2011
Court Name: Gandhinagar
Appelant Advocate SELF
Respondant Advocate SELF
Case Number: 11
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Date of Filing: 01-04-2011
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Date of Upload: 05-08-2020
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Question : Am I eligible to file case against Indian Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Indian Railway ?
Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.