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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Chandigarh

Indian Railway Welfare Organization V/S Anil Kumar

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/156/20131. Anil Kumars/o Geeta Ram, H.No. T-53-C Type III, Old Railway Colony, Ambala Cant Haryana BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORDERDISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I...

Case Number: 156

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Sh. Subhash Chand Hooda

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/161/20131. Sh. Subhash Chand Hoodas/o Sh. Hukam Singh Hooda, r/o H.No. 48, Sector 16, Panchkula BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORDERDISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IIU....

Case Number: 161

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Date of Filing: 10-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organiation, V/S Sh. Ashwani Kumar

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate Mr. U.K.Agnihotri & Jitender Kaushik

Respondant Advocate

Complaint Case No. CC/184/20131. Sh. Ashwani KumarS/o Sh. Raj Kumar, H.No. 594-E, Type II, Rail Coach Factory, Kapurthala (Punjab) BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT:Mr. U.K.Agnihotri & Jitender Kaushik, Ad...

Case Number: 184

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Date of Filing: 25-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Nashib Singh

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/151/20131. Nashib Singhs/o Rajpal Singh H.No. 443, VPO Mauli Jagran UT Chandigarh BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORDERDISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IIU.T. CHANDIGARHC...

Case Number: 151

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

NCDRC

INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. & 2 ORS. V/S VIJAY KUMAR DAS

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1855 OF 2012(Against the Order dated 26/03/2012 in Appeal No. 108/2012 of the State Commission Chhattisgarh)1. VIJAY KUMAR DASJanta Quatrer No- 78 Sector - 2 Shankar NagarRaipurC.G...........Petitioner...

Case Number: 1855

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Date of Filing: 07-05-2012

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Date of Upload: 18-09-2013

Madhya Pradesh

INDIAN RAILWAY V/S SUDHIR SINGH

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 197

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Date of Filing: 12-04-2013

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Date of Upload: 16-03-2016

Kerala

INDIAN RAILWAY V/S SAJI S

Railway   Indian Railway  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/13/1911. SAJI SSAJI VILASAM PALLINAM PO KOLLAM...........Complainant(s)Versus1. INDIAN RAILWAYTRIVANDRUM DIV TVPM............Opp.Party(s) BEFORE:HON'BLE MR. Sri G. Sivaprasad ...

Case Number: 13

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Date of Filing: 17-05-2013

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Date of Upload: 30-11--0001

Maharashtra

INDIAN RAILWAY COMMERCIAL MANAGER V/S DEVENDRA KUMAR MENA

Railway   Indian Railway  

Court Name: DCF, South Mumbai

Appelant Advocate

Respondant Advocate

CC NO. 66 Of 20121. DEVENDRA KUMAR MENA S/O, KUNWAR PAL SINGH 3/519,NAVJEEVAN COMMERCIAL SOCIETY, LAMINGTON ROAD, MUMABI-400008MUMBAIMAHARASHTRA ...........Complainant(s)Versus1. INDIAN RAILWAY COMMERCIAL MANAGER COMMERCIAL MANAGER (TICKETS ) WESTERN RAILWAY, CHURCHGATE, MUMABI-2...

Case Number: 66

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Date of Filing: 30-03-2012

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Date of Upload: 30-11--0001

NCDRC

INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. & 2 ORS. V/S VIJAY KUMAR DAS

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 796 OF 2012 IN RP/1855/20121. VIJAY KUMAR DAS...........Appellants(s)Versus1. INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. & 2 ORS............Respondent(s) BEFORE:&nbspHON'BLE MR. JUSTIC...

Case Number: 796

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Date of Filing: 19-10-2012

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Date of Upload: 06-05-2013

Madhya Pradesh

INDIAN RAILWAY V/S R.A.KANSAL

Railway   Indian Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 647

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Date of Filing: 28-05-2010

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Date of Upload: 02-12-2020

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.