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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Chandigarh

Indian Railway Welfare Organization V/S Balraj Khanegwel

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/198/20131. Balraj Khanegwel99 Railway Colony Railway Station chd. BEFORE:HON'BLE MR. P. L. AHUJA PRESIDENT MR. RAJINDER SINGH GILL MEMBER MRS. SURJEET KAUR MEMBER PRESENT: ORDERBEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARHConsumer...

Case Number: 198

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Anant Kumar

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/199/20131. Anant Kumar# G-108 Rail Vihar, Mansa Devi Complex Sec-4, Panchkula BEFORE:HON'BLE MR. P. L. AHUJA PRESIDENT MR. RAJINDER SINGH GILL MEMBER MRS. SURJEET KAUR MEMBER PRESENT: ORDERBEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDI...

Case Number: 199

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Pushpa Ranga

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/200/20131. Pushpa Ranga# 120-E Rani Bagh, Ambala Cantt BEFORE:HON'BLE MR. P. L. AHUJA PRESIDENT MR. RAJINDER SINGH GILL MEMBER MRS. SURJEET KAUR MEMBER PRESENT: ORDERBEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARHConsumer Complaint ...

Case Number: 200

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization, V/S Rajbir Sharma

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/235/20131. Rajbir Sharma s/o Hukam Chand, R/o # 486-D, Type-II, Rail Coach Factory, Kapurthala (Punjab) BEFORE:HON'BLE MR. P. L. AHUJA PRESIDENT MR. RAJINDER SINGH GILL MEMBER MRS. SURJEET KAUR MEMBER PRESENT: ORDERBEFORE THE DISTRICT CONSUMER DISPUTES REDR...

Case Number: 235

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Date of Filing: 25-04-2013

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Date of Upload: 30-11--0001

Karnataka

Indian Railway Catering Tourism Corporation Ltd., V/S K.K. Krishnan S/o. Krishna Swamy Aged about 47 years

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Suresh Babu Raj

Respondant Advocate

Case Number: 634

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Date of Filing: 03-05-2013

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Date of Upload: 28-06-2023

Chandigarh

Poonam Garg V/S Indian Railway Welfare Organisation (IRWO)

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Sh. Lakhinder Bir Singh Adv.

Respondant Advocate

Miscellaneous Application No. MA/120/20131. Indian Railway Welfare Organisation (IRWO)Chd. BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT: ORDERAs per office report no stay order or any other order has been received form the Hon'ble National ...

Case Number: 120

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Date of Filing: 13-11-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Sh. Jit Singh Sandhu

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/152/20131. Sh. Jit Singh SandhuS/o Late Sh. Hazara Singh, r/o H.No. 58/2, Anand Vihar, Nandera Road, P.O. Kuldeep Nagar, Ambala Cantt. (haryana) BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORD...

Case Number: 152

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Anoop Kumar

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/153/20131. Anoop KumarS/o Sh. Jagdish Ram, H.No. 1060, Mohalla Miran Malli, Derabassi Distt. Mohali BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORDERDISTRICT CONSUMER DISPUTES REDRESSAL FORUM-...

Case Number: 153

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Vijay Duggal

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/154/20131. Vijay Duggals/o late Sh. Mulkh Raj Duggal, r/o H.No. 17-B, Shashtri Colony, Ambala Cantt Haryana BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORDERDISTRICT CONSUMER DISPUTES REDRESSA...

Case Number: 154

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Puneet Narang

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/155/20131. Puneet Narangs/o Arjun Lal Narang, r/o H.No. 250, Sector 18, Panchkula BEFORE:HON'BLE MR. RAJAN DEWAN PRESIDENT MRS. MADHU MUTNEJA MEMBER MR. JASWINDER SINGH SIDHU MEMBER PRESENT: ORDERDISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IIU.T. CHANDIGARH(...

Case Number: 155

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.