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Indian Railway

Latest Judgments

Total 370 Consumer Court Cases Against Indian Railway.

Madhya Pradesh

INDIAN RAILWAY V/S SMT.SADHANA JAIN

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

Case Number: 10

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Date of Filing: 14-10-2010

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Date of Upload: 29-09-2016

Madhya Pradesh

Case Number: 11

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Date of Filing: 06-04-2011

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Date of Upload: 10-09-2020

Uttar Pradesh

INDIAN RAILWAY V/S SAROJANI DEVI

Railway   Indian Railway  

Court Name: Lucknow-II

Appelant Advocate

Respondant Advocate

Case Number: 601

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Date of Filing: 12-06-2009

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Date of Upload: 27-08-2022

Chandigarh

Indian Railway Welfare Organization, Railway Complex, Shaivaji Bridge V/S Puneet Narang

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Sh. U.K.Agnihotri

Respondant Advocate

First Appeal No. FA/525/2013(Arisen out of Order Dated null in Case No. of District )1. Puneet NarangS/o Sh. Arjun Lal Narang, R/o House No. 250, Sector-18, Panchkula BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT: ORDERSTATE CONSUMER DISPUTE...

Case Number: 525

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Date of Filing: 10-12-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization, V/S Sh. Anil Kumar

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Sh. U.K. Agnihotri Adv.

Respondant Advocate

First Appeal No. FA/526/2013(Arisen out of Order Dated null in Case No. of District )1. Sh. Anil Kumarson of Sh. Geeta Ram, House No. T-53-C, Type III, Old Railway Colony, Amabala Cantt.(Haryana) BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT...

Case Number: 526

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Date of Filing: 10-12-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization, V/S Ashwani Kumar

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Sh. U.K.Agnoihotri Adv.

Respondant Advocate

First Appeal No. FA/527/2013(Arisen out of Order Dated null in Case No. of District )1. Ashwani KumarS/o Sh. Raj Kumar, R/o House No. 594-E, Type-II, Rail Coach Factory, Kapurthala BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT: ORDERSTATE CO...

Case Number: 527

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Date of Filing: 10-12-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway V/S Sh. Nasib Singh

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Sh. U.K.Agnohotri Adv.

Respondant Advocate

First Appeal No. FA/528/2013(Arisen out of Order Dated null in Case No. of District )1. Sh. Nasib SinghChd. BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT: ORDERSTATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHFirst Appeal No.:525...

Case Number: 528

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Date of Filing: 10-12-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Sh. Jit Singh

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Sh. U.K.Agnohotri Adv.

Respondant Advocate

First Appeal No. FA/529/2013(Arisen out of Order Dated null in Case No. of District )1. Sh. Jit SinghChd. BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT: ORDERSTATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHFirst Appeal No.:525 o...

Case Number: 529

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Date of Filing: 10-12-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare V/S Sh. Anoop Singh

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Sh. U.K.Agnohotri Adv.

Respondant Advocate

First Appeal No. FA/530/2013(Arisen out of Order Dated null in Case No. of District )1. Sh. Anoop SinghChd. BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT: ORDERSTATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHFirst Appeal No.:525...

Case Number: 530

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Date of Filing: 10-12-2013

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Date of Upload: 30-11--0001

Chandigarh

Indian Railway Welfare Organization V/S Jatinder singh

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate

Respondant Advocate

Complaint Case No. CC/193/20131. Jatinder singh# 250-A old Railway colony Ambala Cantt. BEFORE:HON'BLE MR. P. L. AHUJA PRESIDENT MR. RAJINDER SINGH GILL MEMBER MRS. SURJEET KAUR MEMBER PRESENT: ORDERBEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARHConsumer...

Case Number: 193

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Date of Filing: 05-04-2013

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.