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Indian Railway

Latest Judgments

Total 370 Consumer Court Cases Against Indian Railway.

Madhya Pradesh

INDIAN RAILWAY V/S J.P.SAXENA

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 320

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Date of Filing: 11-07-2014

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Date of Upload: 09-03-2016

Madhya Pradesh

INDIAN RAILWAY V/S VINOD KUMARI

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate

Case Number: 192

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Date of Filing: 09-04-2014

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Date of Upload: 09-03-2016

NCDRC

DR. SUDHIR R. NAIK & ANR. V/S THE INDIAN RAILWAYS, REP. BY G. M. SOUTH INDIAN RAILWAY

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. CHAVA BADRI NATH BABU

Respondant Advocate MR. GAURAV BAHL

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 37 OF 2006(Against the Order dated 31/08/2012 in Appeal No. 403/2003 of the State Commission Andhra Pradesh)1. THE INDIAN RAILWAYS, REP. BY G. M. SOUTH INDIAN RAILWAYRAIL NILAYAM, SECUNDERABAD, ANDHRA ...

Case Number: 37

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Date of Filing: 17-08-2006

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Date of Upload: 15-09-2014

Orissa

CMD/GM, Indian Railway Catering & Tourism Corporation V/S Sudam Chandra Sethi

Railway   Indian Railway  

Court Name: Baleshwar

Appelant Advocate Rajanikanta Nayak, Prakash Kumar Mohapatra

Respondant Advocate

District Consumer Redressal ForumAt-Collectorate Campus, PO Dist-Balasore-756001Complaint Case No. CC/63/20141. Sudam Chandra SethiAt-Olandaj Sahi, P.O-Motiganj, P.S-BalasoreBalasoreOdisha2. CMD, Rail Neer, Danapur, Indian Railway Catering & Tourism Corporation Ltd.Loco Colony, S...

Case Number: 63

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Date of Filing: 06-05-2014

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Date of Upload: 30-11--0001

West Bengal

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. V/S AMIT KUMAR GHOSH

Railway   Indian Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate BHASKAR BHATTERJEE

Respondant Advocate Ld. Advocate

cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/36/2013 1. AMIT KUMAR GHOSHSAHEB KACHARI MONIMELA SCHOOL PARA,P.O+P.S-BALURGHAT,DIST-DAKHSIN DINAJPUR, PIN-733101 ...........Appellant(s)Versus.1. INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD...

Case Number: 36

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Date of Filing: 01-02-2013

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Date of Upload: 30-11--0001

Kerala

Indian Railway Cataring & Tourisam Cop.Ltd V/S J K Antony

Railway   Indian Railway  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/13/3931. J K AntonyA2 ,palm drive Apartment,St.marys Lane,Pattam,Tvpm...........Complainant(s)Versus1. Indian Railway Cataring & Tourisam Cop.Ltd9th Floor,Bank of Baroda Buill...

Case Number: 13

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Date of Filing: 20-09-2013

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Date of Upload: 30-11--0001

Gujarat

Case Number: 14

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Date of Filing: 12-02-2014

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Date of Upload: 10-12-2019

Rajasthan

INDIAN RAILWAY V/S M.R. VERMA & OTHER

Railway   Indian Railway  

Court Name: Jaipur-I

Appelant Advocate VINOD VERMA

Respondant Advocate P.C. SHARMA

Case Number: 801

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Date of Filing: 18-06-2013

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Date of Upload: 03-06-2015

NCDRC

INDIAN RAILWAY WELFARE ORGANIZATION & 2 ORS. V/S ANIL KUMAR

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. SURENDER SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1428 OF 2014(Against the Order dated 11/12/2013 in Appeal No. 526/2013 of the State Commission Chandigarh)1. ANIL KUMARS/O SH.GEETA RAM, H.NO-T-53-C TYPE-III, OLD RAILWAY COLONY, AMBALA CANTTHARYANA......

Case Number: 1428

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Date of Filing: 14-03-2014

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Date of Upload: 15-04-2014

West Bengal

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED. & OTHERS. V/S SRI MANABENDRA SAHA ROY

Railway   Indian Railway  

Court Name: Kolkata-II(Central)

Appelant Advocate MOUSUMI CHAKRABORTY

Respondant Advocate Rima Das

cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/112/2013 1. SRI MANABENDRA SAHA ROY53,ADARSHANAGAR EAST,P.S-BEHALA,KOLKATA-700061,DIST-SOUTH 24 PARGANAS. ...........Appellant(s)Versus.1. INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED. & ...

Case Number: 112

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Date of Filing: 17-04-2012

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Date of Upload: 30-11--0001

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.