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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Delhi

M/S. Indian Railway Catering and Tourism Corporation Ltd. V/S Ujjwal Sharma

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

Case Number: 278

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Date of Filing: 17-12-2021

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Date of Upload: 01-04-2024

Uttar Pradesh

INDIAN RAILWAY V/S AJAY KUMAR SINGH

Railway   Indian Railway  

Court Name: Azamgarh

Appelant Advocate KULDEEP KUMAR SINGH

Respondant Advocate

Case Number: 74

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Date of Filing: 05-04-2018

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Date of Upload: 30-03-2024

Chandigarh

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED V/S RAHIL MAHAJAN

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate ARJUN DOSANJ

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARHConsumer Complaint No.:CC/437/2023Date of Institution:6/9/2023Date of Decision:6/3 /2024Rahil Mahajan, Advocate aged 28 years son of Shri Varinder Mahajan Resident of House No. 69, Sector 19-A, Chandigarh. (E-Mail ....

Case Number: 437

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Date of Filing: 05-09-2023

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Date of Upload: 07-03-2024

Telangana

1. Indian Railway Cateering and Toursim Corporation V/S Khursheed Begum

Railway   Indian Railway  

Court Name: Hyderabad-II

Appelant Advocate Party In Person

Respondant Advocate

Case Number: 137

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Date of Filing: 15-02-2021

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Date of Upload: 04-03-2024

Madhya Pradesh

INDIAN RAILWAY V/S SUNITA SINGH W/O DHARMENDRA SOMEVANSHI

Railway   Indian Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 274

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Date of Filing: 14-03-2016

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Date of Upload: 22-02-2024

Chandigarh

Indian Railway Catering and Tourism Corporate Ltd, (IRCTC) V/S Vinod Kumar Aneja

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate Sandeep Khunger

Respondant Advocate

Consumer Complaint No.:CC/213/2021Date of Institution:31.3.2021Date of Decision:24.1.20241. Vinod Kumar Aneja son of late Sh. Ram Pal Aneja, resident of No.8392/A, Sunny enclave, Sector 125, Mohali, 140301.2. Mohit Aneja son of Vinod Kumar Aneja resident of House No.8549, Sunny e...

Case Number: 213

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Date of Filing: 31-03-2021

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Date of Upload: 01-02-2024

Madhya Pradesh

Indian Railway V/S Rakesh Kumar Sahu

Railway   Indian Railway  

Court Name: Jabalpur

Appelant Advocate rameshwer patel

Respondant Advocate Mukesh Tiwari

Case Number: 356

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Date of Filing: 02-08-2017

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Date of Upload: 25-01-2024

Chandigarh

Indian Railway Catering and Tourism Corporate Ltd, (IRCTC) V/S Parveen Aneja

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate Sandeep Khunger

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION-I,U.T. CHANDIGARH[1]Consumer Complaint No.:CC/212/2021Date of Institution:31.3.2021Date of Decision:24.1.20241. Parveen Aneja son of late Sh. Ram Lal Aneja resident of House No.3556, Sector 37-D, Chandigarh 160036.2. Anita Aneja wif...

Case Number: 212

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Date of Filing: 31-03-2021

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Date of Upload: 01-02-2024

Chhattisgarh

General Manager Indian Railway & Tourism Co orporation & OTH V/S Smt Rashmi Verma

Railway   Indian Railway  

Court Name: Raigarh

Appelant Advocate D K Jaiswal

Respondant Advocate SHUBASH BAREWAL

Case Number: 20

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Date of Filing: 11-08-2020

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Date of Upload: 22-01-2024

West Bengal

The Chief Grievance Officer, Indian Railway Government of India V/S PAPUN BHATTACHARYA

Railway   Government   Indian Railway  

Court Name: Howrah

Appelant Advocate Subhadip Biswas, P. A. Sharma

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION HOWRAH20, Round Tank Lane, P.O. and P.S. Howrah, Dist. Howrah-711 101.Office (033) 2638 0892, 0512 Confonet (033) 2638 0512 Fax (033) 2638 0892Execution Application No. EA/6/2022( Date of Filing : 24 Jun 2022 )InComplaint Case No. C...

Case Number: 6

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Date of Filing: 24-06-2022

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Date of Upload: 16-01-2024

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.