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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Maharashtra

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD., THROUGH CHAIRMAN & MANAGING DIRECTOR SHRI. V/S PRAMODKUMAR HARISHCHANDRA AGRAWAL

Railway   Indian Railway  

Court Name: Gondia

Appelant Advocate

Respondant Advocate MR. S. B. RAJANKAR

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, GONDIAROOM NO. 214, SECOND FLOOR, COLLECTORATE BUILDING,AMGOAN ROAD, GONDIAMAHARASHTRAComplaint Case No. CC/14/641. PRAMODKUMAR HARISHCHANDRA AGRAWALR/O.MANOHAR CHOWK, OPPOSITE TRAFFIC POLICE HQ. GONDIAGONDIAMAHARASHTRA2. RAKSHA PRAMOD ...

Case Number: 14

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Date of Filing: 18-09-2014

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Date of Upload: 03-08-2015

West Bengal

Amarjeet Singh V/S Indian Railway Welfare Organisation

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Ms. Banasree Nandy

Respondant Advocate Mr. Tarun Kanti Ghosh

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087Miscellaneous Application No. MA/23/2015InComplaint Case No. CC/184/20131. Indian Railway Welfare OrganisationRailway Office Complex, Shivaji Bridge(Minto Bridge), behind Shankar Mark...

Case Number: 23

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Date of Filing: 13-01-2015

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Date of Upload: 29-07-2015

Madhya Pradesh

IRCTC INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED V/S SATISH KUMAR TRIPATHI

Irctc   Railway   Indian Railway  

Court Name: Satna

Appelant Advocate SELF

Respondant Advocate NA

Case Number: 470

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Date of Filing: 01-12-2014

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Date of Upload: 10-02-2016

Delhi

INDIAN RAILWAY V/S SHRI VIJAY PRATAP SINGH

Railway   Indian Railway  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, SAINI ENCLAVE: DELHI-92CC No.409/2015:In the matter of:Sh. Vijay Pratap SinghS/o. Late Sh. Ram KishoreSinghB - 502, Sector 1,Vaishali – 201 011 Complainant VsIndian Railway Cat...

Case Number: 409

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Date of Filing: 03-06-2015

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Date of Upload: 14-08-2015

Uttar Pradesh

Indian Railway Wellfare V/S S K R Thipathi

Railway   Indian Railway  

Court Name: Gorakhpur

Appelant Advocate Hiranandan

Respondant Advocate

...

Case Number: 163

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Date of Filing: 02-06-2007

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Date of Upload: 07-07-2015

Madhya Pradesh

INDIAN RAILWAY V/S ANIL SHARMA

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate TARKESH SHARMA

Respondant Advocate

Case Number: 518

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Date of Filing: 01-11-2014

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Date of Upload: 19-06-2015

Madhya Pradesh

INDIAN RAILWAY V/S MUKESH KHATIK

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate TARKESH SHARMA

Respondant Advocate

Case Number: 517

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Date of Filing: 01-11-2014

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Date of Upload: 19-06-2015

Rajasthan

Indian Railway Catering & Tourism Corporation & Others V/S K.L. Verma

Railway   Indian Railway  

Court Name: Jaipur-IV

Appelant Advocate Sudhir Kumar Verma & Others

Respondant Advocate P.C. Sharma

Case Number: 586

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Date of Filing: 09-02-2013

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Date of Upload: 06-08-2015

Punjab

Indian Railway Catering & Tourism Corp. Ltd. V/S Munish Devgan

Railway   Indian Railway  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/14/3621. Munish DevganR/o E 8/106, St no.2, Bhalla Colony, ChhehartaAmritsarPunjab...........Complainant(s)Versus1. Indian Railway Catering & Tourism Cor...

Case Number: 14

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Date of Filing: 07-07-2014

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Date of Upload: 30-04-2015

Delhi

SAROJ V/S INDIAN RAILWAY

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATE COMMISSION : DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 24.03.2015First Appeal- 261/14IN THE MATTER OF:-1. Indian Railway (Northern)Region) Through D.R.G.M.,NDCR Building, State EntryRoad, New Delhi-1100012. Karkardooma R...

Case Number: 261

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Date of Filing: 14-03-2014

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Date of Upload: 23-04-2015

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.