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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Delhi

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. V/S RAMAVTAR

Railway   Indian Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/363/20131. RAMAVTAR R/O C-124 KATWARIA SARAI NEW DELHI 110016...........Complainant(s)Versus1. INDIAN RAILWAY CATERING AND TOURISM CORPOR...

Case Number: 363

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Date of Filing: 18-06-2013

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Date of Upload: 30-01-2016

Madhya Pradesh

Indian Railway Catering and Tourism Corporation V/S VINOD KUMAR

Railway   Indian Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 1284

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Date of Filing: 05-12-2015

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Date of Upload: 03-06-2016

Telangana

Indian Railway Catering Tourism Corporation Ltd V/S Baikunthanath Sahoo

Railway   Indian Railway  

Court Name: Hyderabad-III

Appelant Advocate Mr. K. Narayana Rao

Respondant Advocate Ms. Vijaya Sagi

Case Number: 57

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Date of Filing: 10-10-2014

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Date of Upload: 06-01-2016

Delhi

INDIAN RAILWAY V/S SALMAN AHMED

Railway   Indian Railway  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. NO. 363/15Shri Salman AhmedS/o Imtyaj AhmedR/o R-216/2, Ramesh ParkLaxmi Nagar, Delhi – 110 092 ….ComplainantVs.In...

Case Number: 363

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Date of Filing: 20-05-2015

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Date of Upload: 18-12-2017

Rajasthan

INDIAN RAILWAY V/S SANDEEP BHARGAV

Railway   Indian Railway  

Court Name: Jaipur-II

Appelant Advocate

Respondant Advocate

Case Number: 367

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Date of Filing: 20-03-2015

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Date of Upload: 01-12-2015

Andhra Pradesh

Indian Railway Catering and Tourism Corporation Limited V/S M. Ravi Kiran

Railway   Indian Railway  

Court Name: Visakhapatnam-II

Appelant Advocate M.N. Aditya

Respondant Advocate M/s Badarinath and Madan Mohan

Case Number: 108

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Date of Filing: 04-02-2015

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Date of Upload: 17-11-2015

West Bengal

Indian Railway Welfare Organization V/S Nilmoni Mazumdar

Railway   Indian Railway  

Court Name: Burdwan

Appelant Advocate R.S Ganguly

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM166 Nivedita Pally, Muchipara, G.T. Road, P.O. Sripally,Dist Burdwan - 713103Complaint Case No. CC/8/20151. Nilmoni Mazumdar139/M .Block E,P.O Kanyapur Senraleigh.Burdwan713341...........Complainant(s)Versus1. Indian Railway Welfare Organ...

Case Number: 8

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Date of Filing: 09-01-2015

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Date of Upload: 28-08-2015

Madhya Pradesh

Indian Railway V/S Purnima

Railway   Indian Railway  

Court Name: Ratlam

Appelant Advocate Pranay Ojha

Respondant Advocate Rajesh Sharma

Case Number: 34

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Date of Filing: 13-03-2015

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Date of Upload: 08-12-2015

Madhya Pradesh

INDIAN RAILWAY CATTERING AND TRADING V/S S K UPADHAY

Railway   Indian Railway  

Court Name: Bhopal

Appelant Advocate ASHOK RAWAT ASSTT 3

Respondant Advocate

Case Number: 9

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Date of Filing: 06-08-2009

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Date of Upload: 18-08-2015

Delhi

INDIAN RAILWAY V/S SHAHABUDDIN HASHMI

Railway   Indian Railway  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

CASE DISMISSED....

Case Number: 489

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Date of Filing: 10-07-2015

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Date of Upload: 11-08-2015

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.