Indian Railway
Latest Judgments
Total 370 Consumer Court Cases Against Indian Railway.
INDIAN RAILWAY THROUGH STATION MASTER GWALIOR V/S Smt. RAMAN MISHRA
Court Name: Gwalior
Appelant Advocate Y.P.SINGH & D.S.TOMER
Respondant Advocate KAMAL JAIN
Case Number: 355
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Date of Filing: 21-08-2015
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Date of Upload: 18-02-2016
Mrs. Manjula V/S Indian Railway
Court Name: StateCommission
Appelant Advocate S.S.Rana, Adv.
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHAppeal No.:262 of 2015Date of Institution:14.10.2015Date of Decision:12.02.2016Indian Railways, through Amarjit Singh Sharma, SSE, C & W, of Northern Railway at Chandigarh..…Appellant/Opposite Party No.2.Vers...
Case Number: 262
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Date of Filing: 14-10-2015
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Date of Upload: 16-02-2016
INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD V/S BIPIN KUMAR SRIVASTAV
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. cc/240/20091. BIPIN KUMAR SRIVASTAVH-35 LOWER GROUND FLOOR, JANGPURA BUILDING 16 PARLIAMENT STREET, NEW DELHI 110014...........Complainant(s)...
Case Number: 240
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Date of Filing: 01-04-2009
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Date of Upload: 23-02-2016
INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. V/S MR. AMIYA DUTT
Court Name: Siliguri
Appelant Advocate
Respondant Advocate
None came. Pass over. Op is present. Itr is 12.37 p.m. oN repeated call non cause for complainant.Ordered That the case and same is dismissed for non prosecution....
Case Number: 2014
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Date of Filing: 29-12-2014
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Date of Upload: 03-02-2016
INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. V/S RAMAVTAR
Court Name: South Delhi
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/363/20131. RAMAVTAR R/O C-124 KATWARIA SARAI NEW DELHI 110016...........Complainant(s)Versus1. INDIAN RAILWAY CATERING AND TOURISM CORPOR...
Case Number: 363
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Date of Filing: 18-06-2013
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Date of Upload: 30-01-2016
Indian Railway Catering and Tourism Corporation V/S VINOD KUMAR
Court Name: Indore
Appelant Advocate
Respondant Advocate
Case Number: 1284
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Date of Filing: 05-12-2015
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Date of Upload: 03-06-2016
Indian Railway Catering Tourism Corporation Ltd V/S Baikunthanath Sahoo
Court Name: Hyderabad-III
Appelant Advocate Mr. K. Narayana Rao
Respondant Advocate Ms. Vijaya Sagi
Case Number: 57
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Date of Filing: 10-10-2014
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Date of Upload: 06-01-2016
INDIAN RAILWAY V/S SALMAN AHMED
Court Name: East Delhi
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. NO. 363/15Shri Salman AhmedS/o Imtyaj AhmedR/o R-216/2, Ramesh ParkLaxmi Nagar, Delhi – 110 092 ….ComplainantVs.In...
Case Number: 363
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Date of Filing: 20-05-2015
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Date of Upload: 18-12-2017
Case Number: 367
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Date of Filing: 20-03-2015
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Date of Upload: 01-12-2015
Indian Railway Catering and Tourism Corporation Limited V/S M. Ravi Kiran
Court Name: Visakhapatnam-II
Appelant Advocate M.N. Aditya
Respondant Advocate M/s Badarinath and Madan Mohan
Case Number: 108
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Date of Filing: 04-02-2015
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Date of Upload: 17-11-2015
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Common FAQ
Question : Am I eligible to file case against Indian Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Indian Railway ?
Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.