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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Uttar Pradesh

INDIAN RAILWAY CATERING & TOURISM V/S DR. KRISHAN MOHAN MITTAL

Railway   Indian Railway  

Court Name: Ghaziabad

Appelant Advocate

Respondant Advocate

Case Number: 174

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Date of Filing: 20-06-2014

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Date of Upload: 20-09-2016

Orissa

Chairman, Railway Board, Indian Railway V/S Archana Mahapatra, aged about 26 years

Railway   Indian Railway  

Court Name: Nuapada

Appelant Advocate K.N.Panda

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMNUAPADA,ODISHAComplaint Case No. CC/14/20151. Archana Mahapatra, aged about 26 yearsAt-Mandirpada, Nuapada Po/Ps/Dist-NuapadaNuapadaOdisha...........Complainant(s)Versus1. Chairman, Railway Board, Indian RailwayRoom No. 256-A, Rail Bhawan...

Case Number: 14

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Date of Filing: 30-06-2015

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Date of Upload: 14-10-2016

Madhya Pradesh

UNION OF INDIAN RAILWAY V/S MOHD.ABBAS

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate R.K.UPADHYA

Respondant Advocate KAMAL JAIN

Case Number: 171

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Date of Filing: 25-04-2016

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Date of Upload: 16-09-2016

West Bengal

Shyamal Chandra Nandi V/S General Manager, Indian Railway Welfare Organization (IRWO)

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Mr. Soumendra Roy Chowdhury Ms. Banasree Nandi

Respondant Advocate Ms. Anwesa Ghosh

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. FA/966/2014(Arisen out of Order Dated 04/08/2014 in Case No. Complaint Case No. CC/47/2011 of District Burdwan)1. General Manager, Indian Railway Welfare Organization...

Case Number: 966

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Date of Filing: 03-09-2014

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Date of Upload: 26-08-2016

Rajasthan

Indian Railway Northen Western Railway V/S Mahendra Pal Bhatia s/o Shri Chand Bhatia

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Ajay Tantia

Respondant Advocate

Case Number: 1398

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Date of Filing: 18-11-2015

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Date of Upload: 08-08-2016

Rajasthan

Sandeep Bhargawa S/O Kameshwar Nath V/S Indian Railway Cateringh & Turism Corporation Limited

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate P.C. Sharma

Respondant Advocate

Case Number: 15

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Date of Filing: 06-01-2016

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Date of Upload: 08-08-2016

Uttar Pradesh

INDIAN RAILWAY V/S AWDHESH KUMAR CHAUDHARI

Railway   Indian Railway  

Court Name: Kanpur Nagar

Appelant Advocate

Respondant Advocate

Case Number: 347

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Date of Filing: 13-08-2014

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Date of Upload: 23-06-2022

Madhya Pradesh

INDIAN RAILWAY V/S Dr.KAILASH NARAYAN GARG

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate

Respondant Advocate KAMAL JAIN

Case Number: 85

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Date of Filing: 25-02-2016

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Date of Upload: 28-07-2016

Chhattisgarh

Indian Railway V/S Vinod Kumar Singh

Railway   Indian Railway  

Court Name: Raigarh

Appelant Advocate Mukesh Goyal

Respondant Advocate S.VERMA

Case Number: 183

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Date of Filing: 16-12-2014

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Date of Upload: 27-07-2016

Madhya Pradesh

INDIAN RAILWAY V/S NARENDRA KUMAR SAMADHIYA

Railway   Indian Railway  

Court Name: Gwalior

Appelant Advocate K.K.DIVEDI

Respondant Advocate KAMAL JAIN

Case Number: 141

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Date of Filing: 29-03-2016

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Date of Upload: 18-07-2016

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.