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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Punjab

Indian Railway V/S Bhajanik Singh

Railway   Indian Railway  

Court Name: Ludhiana

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTESREDRESSAL FORUM, LUDHIANA. Consumer Complaint No. 941 of 23.12.2013Date of Decision: 09.01.2017Bhajnik Singh s/o Late Babu Singh, r/o 609/44-B, St. No.7, Sham Nagar, Ludhiana.….. ComplainantVersus1.Union of India, Northern Railway, Baroda House, N...

Case Number: 13

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Date of Filing: 23-12-2013

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Date of Upload: 12-01-2017

Delhi

The Secretary , Indian Railway & An Other V/S Murari Lal

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110002.Case No.CC/303/16 Dated:In the matter of: MR. MURARI LAL,S/O SH. PRITAMR/O H.NO. 955/12 A,PREM NAGAR,GURGAON- 122001 ……..COMPLAINA...

Case Number: 303

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Date of Filing: 12-05-2016

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Date of Upload: 07-02-2017

NCDRC

SUBRATA BHAUMIK V/S INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. (IRCTC)

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. JITENDRA KUMAR SINGH

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3370 OF 2016(Against the Order dated 06/05/2016 in Appeal No. 1178/2013 of the State Commission Delhi)1. INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. (IRCTC)TOURISM CORPORATION LTD.,(IRCTC) THR...

Case Number: 3370

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Date of Filing: 02-12-2016

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Date of Upload: 21-12-2016

Rajasthan

INDIAN RAILWAY CATRING AND TOURSIM V/S NITIN MAHESHWARI

Railway   Indian Railway  

Court Name: Ajmer

Appelant Advocate ADV SEKHAR SAIN

Respondant Advocate ADV VIBHAUR GAUR

Heading1Heading2Complaint Case No. CC/268/20131. NITIN MAHESHWARI AJMER...........Complainant(s)Versus1. INDIAN RAILWAY CATRING AND TOURSIM AJMER............Opp.Party(s) BEFORE: Vinay Kumar Goswami PRESIDENT Naveen Kumar MEMBER Jyoti Dosi MEMBER For the Complainant:For the Opp. P...

Case Number: 268

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Date of Filing: 10-05-2013

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Date of Upload: 11-01-2017

Madhya Pradesh

IRCTC INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED V/S VIVEK JAIN

Irctc   Railway   Indian Railway  

Court Name: Satna

Appelant Advocate PRAKASH SONI

Respondant Advocate R.K. GAUTAM

Case Number: 14

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Date of Filing: 08-07-2014

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Date of Upload: 09-12-2016

Delhi

DAVINDER KUMAR V/S INDIAN RAILWAY WELFARE ORG.

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE STATECOMMISSION :DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Decision: 01.12.2016Revision Petition No.216/2016(Arising out of the order dated 11.08.2014 passed in Complaint Case No.236/2012 by the District Consumer Redressal Forum, New De...

Case Number: 216

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Date of Filing: 09-09-2016

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Date of Upload: 17-12-2016

Madhya Pradesh

indian railway V/S dushyant singh

Railway   Indian Railway  

Court Name: Sagar

Appelant Advocate

Respondant Advocate

Case Number: 167

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Date of Filing: 14-06-2016

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Date of Upload: 28-12-2016

Telangana

Indian Railway Welfare Organisation V/S Cheruvu Rajeshwara Rao

Railway   Indian Railway  

Court Name: Hyderabad-III

Appelant Advocate Mr. V. Gouri Shankara Rao & Smt. PGB Kumari

Respondant Advocate Mr. Gopi Rajesh & Associates

Case Number: 466

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Date of Filing: 25-07-2014

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Date of Upload: 28-10-2016

Uttar Pradesh

INDIAN RAILWAY THROUGH DIVISIONAL RAILWAY MANAGAR V/S AJAY NIGAM

Railway   Indian Railway  

Court Name: Agra-II

Appelant Advocate

Respondant Advocate

Case Number: 0

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Date of Filing: 22-01-2010

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Date of Upload: 24-12-2016

Delhi

INDIAN RAILWAY CATERING AND TOURISM CORP LTD. V/S RAJESH KUMAR

Railway   Indian Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. cc/120/20081. RAJESH KUMAR 258 SUNEHRI BAGH APARTMENTS, SECTOR 13 ROHINI, NEW DELHI 110085...........Complainant(s)Versus1. INDIAN RAILWAY CA...

Case Number: 120

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Date of Filing: 25-02-2008

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Date of Upload: 10-10-2016

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.