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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Chandigarh

Indian Railway Welfare Organisation V/S Ashwani Kumar

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Karan Singla, Adv.

Respondant Advocate

After arguing for some time, Counsel for the complainant wishes to withdraw this complaint Ordered accordingly. Spare copy be retained for the office record and all the three original paper-books be returned to the Counsel for the complainant. Certified copies of the order be se...

Case Number: 335

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Date of Filing: 18-04-2017

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Date of Upload: 25-04-2017

West Bengal

Sri Nilmoni Mazumdar V/S Project Engineer, Indian Railway Welfare Organization, Rail Vihar

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Mr. Arup Kumar Roy

Respondant Advocate Mr. Nirmalendu Ganguly

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/1363/2015(Arisen out of Order Dated 26/08/2015 in Case No. CC/08/2015 of District Burdwan)1. Project Engineer, Indian Railway Welfare Organization, Rail ViharAsanso...

Case Number: 1363

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Date of Filing: 23-12-2015

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Date of Upload: 04-04-2017

West Bengal

The Chief Grievance Officer, Indian Railway Government of India V/S PAPUN BHATTACHARYA

Railway   Government   Indian Railway  

Court Name: Howrah

Appelant Advocate Pradip Maity

Respondant Advocate Sri Snehanghsu China

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH20, Round Tank Lane, Howrah 711 101.Office (033) 2638 0892, Confonet (033) 2638 0512 Fax (033) 2638 0892Complaint Case No. CC/15/2171. PAPUN BHATTACHARYASu Avishek Abasan, 2nd Floor, HJ 20, S.L. Sarani Baguihati Joramondir, Kolkata...

Case Number: 15

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Date of Filing: 09-06-2015

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Date of Upload: 06-04-2017

Rajasthan

INDIAN RAILWAY CATRING & TURISUM V/S JARIN BANO

Railway   Indian Railway  

Court Name: Jaipur-I

Appelant Advocate AMIT SIKARIYA

Respondant Advocate SMT. MAYA

Case Number: 1408

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Date of Filing: 27-11-2013

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Date of Upload: 28-03-2017

Chandigarh

Indian Railway Welfare Organisation V/S Ashwani Kumar

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate Karan Singla Adv.

Respondant Advocate

Dated :23/03/2017ORDER Sh. Karan Singla, counsel for the complainant has appended a note on the first page of the complaint that he withdraws the complaint with liberty to file fresh. In view of the above, this complaint is dismissed as withdrawn. However, the complainant would ...

Case Number: 273

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Date of Filing: 21-03-2017

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Date of Upload: 24-03-2017

Delhi

INDIAN RAILWAY V/S GHAN SHYAM

Railway   Indian Railway  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. NO. 322/15Shri Ghanshyam SrivastavaS/o Late Shri Ishwar Sharan SrivastavaR/o F-1, Plot No. 172Gyan Khand-I, IndrapuramDistrict G...

Case Number: 322

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Date of Filing: 06-05-2015

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Date of Upload: 16-10-2017

Chandigarh

Indian Railway Welfare Organisation V/S Ashwani Kumar

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate Karan Singla Adv.

Respondant Advocate

Dated :08/03/2017ORDER Sh. Karan Singla, counsel for the complainant has appended a note on the first page of the complaint that he withdraws the complaint with liberty to file fresh. In view of the above, this complaint is dismissed as withdrawn. However, the complainant would ...

Case Number: 219

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Date of Filing: 06-03-2017

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Date of Upload: 09-03-2017

Gujarat

INDIAN RAILWAY CATERING & TOURISM CORPORATION V/S N.K.OJHA

Railway   Indian Railway  

Court Name: Vadodra Addl

Appelant Advocate

Respondant Advocate

Case Number: 13

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Date of Filing: 29-08-2013

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Date of Upload: 21-02-2017

Uttar Pradesh

B B Srivastava V/S Indian Railway

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Rajendra Singh

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010First Appeal No. A/790/2016(Arisen out of Order Dated 16/03/2016 in Case No. C/244/2014 of District Lucknow-I)1. Indian RailwayNew DElhi...........Appellant(s)Versus...

Case Number: 790

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Date of Filing: 18-04-2016

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Date of Upload: 07-12-2017

Gujarat

INDIAN RAILWAY CATERING V/S JUBIN M MEHTA

Railway   Indian Railway  

Court Name: Ahmedabad Addl

Appelant Advocate

Respondant Advocate

Case Number: 16

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Date of Filing: 02-02-2016

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Date of Upload: 30-01-2017

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.