Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE DELHI STATECONSUMER DISPUTES REDRESSAL, COMMISSION :DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Arguments :16.10.2017Date of Decision :24.10.2017 First Appeal No.417/2015IN THE MATTER OF:Indian Railway Catering and Tourism Corporation Ltd...
Case Number: 417
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Date of Filing: 01-09-2015
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Date of Upload: 15-11-2017
Court Name: DF-I
Appelant Advocate In person
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH============Consumer Complaint No:CC/565/2016Date of Institution:21/07/2016Date of Decision:11/10/2017Manoj Sharma son of Shri Ramesh Chand Sharma, Permanent Address: House No.3354, Sector 45-D, Chandigarh (U.T). Corres...
Case Number: 565
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Date of Filing: 21-07-2016
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Date of Upload: 23-10-2017
Court Name: StateCommission
Appelant Advocate Om Prakash Rangjika
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1FIRST APPEAL NO: 887 /2017Station Master, Indian Railway, Fatehpur Distt. Sikar & ors.Vs.Sunil Kumar s/o Ishwar Singh Kulhari r/o Tihawali Tehsil Fatehpur Distt. Sikar Rajasthan.Date of Order 13.9.20...
Case Number: 887
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Date of Filing: 31-07-2017
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Date of Upload: 20-09-2017
Court Name: South Goa
Appelant Advocate Uday S.Naik,Tushar R.Dessai, Dilip Gaonkar
Respondant Advocate M.Fernandes
Case Number: 59
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Date of Filing: 25-08-2014
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Date of Upload: 12-09-2017
Court Name: Solan
Appelant Advocate Sh. Nitin Paul
Respondant Advocate
Case Number: 110
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Date of Filing: 31-08-2017
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Date of Upload: 01-09-2017
Court Name: Cachar
Appelant Advocate Complainant Self.
Respondant Advocate
Heading1Heading2Complaint Case No. CC/22/20151. Saral Chandra Paul.Lane No. 16, Vivekananda Road, P/O- SilcharCacharAssam...........Complainant(s)Versus1. In- Charge- Officer, Corporate Office, Indian Railway Catering & Tourism Corporation Ltd.9th floor, Bank of Baroda building, ...
Case Number: 22
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Date of Filing: 14-08-2015
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Date of Upload: 08-08-2017
Court Name: Bangalore 3rd Additional
Appelant Advocate Kemparaju
Respondant Advocate
Heading1Heading2Complaint Case No. CC/1823/20151. Prabhulingaiah H.C.S/o Late Chikkalingaiah, Aged about 48 years, R/at No.98, 6th B Cross, Virupakshapura, Vidyaranyapura Post, Bengaluru 560 097. ...........Complainant(s)Versus1. Indian Railway Catering & Tourism Corporation Ltd....
Case Number: 1823
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Date of Filing: 09-11-2015
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Date of Upload: 05-09-2017
Court Name: NCDRC
Appelant Advocate MR. SANJEEV KUMAR VERMA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 52 OF 2017(Against the Order dated 01/03/2016 in Appeal No. 361/2015 of the State Commission Punjab)1. INDIAN RAILWAY & 2 ORS.THROUGH GENERAL MANAGER, RAILWAY COMPLEX, SHIVAJI BRIDGE(MINTO BRIDGE) BEHI...
Case Number: 52
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Date of Filing: 05-01-2017
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Date of Upload: 02-08-2017
Case Number: 138
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Date of Filing: 01-02-2014
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Date of Upload: 28-07-2017
Court Name: StateCommission
Appelant Advocate P C SHARMA
Respondant Advocate YASHPAL KHILARI
Case Number: 0
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Date of Filing: 03-05-2016
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Date of Upload: 21-07-2017
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Question : Am I eligible to file case against Indian Railway in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Indian Railway ?
Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.