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Indian Railway

Latest Judgments

Total 370 Consumer Court Cases Against Indian Railway.

Delhi

SH. VIJAY PRATAP SINGH V/S INDIAN RAILWAY CATERING AND TOURISM CORP. LTD.

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate

Respondant Advocate

IN THE DELHI STATECONSUMER DISPUTES REDRESSAL, COMMISSION :DELHI(Constituted under Section 9 of the Consumer Protection Act, 1986)Date of Arguments :16.10.2017Date of Decision :24.10.2017 First Appeal No.417/2015IN THE MATTER OF:Indian Railway Catering and Tourism Corporation Ltd...

Case Number: 417

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Date of Filing: 01-09-2015

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Date of Upload: 15-11-2017

Chandigarh

Indian railway V/S Manoj Sharma

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate In person

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARH============Consumer Complaint No:CC/565/2016Date of Institution:21/07/2016Date of Decision:11/10/2017Manoj Sharma son of Shri Ramesh Chand Sharma, Permanent Address: House No.3354, Sector 45-D, Chandigarh (U.T). Corres...

Case Number: 565

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Date of Filing: 21-07-2016

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Date of Upload: 23-10-2017

Rajasthan

Sunil Kumar S/O Ishawar Singh Phulheri V/S Station Master Indian Railway Department

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Om Prakash Rangjika

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL COMMISSION,RAJASTHAN,JAIPUR BENCH NO.1FIRST APPEAL NO: 887 /2017Station Master, Indian Railway, Fatehpur Distt. Sikar & ors.Vs.Sunil Kumar s/o Ishwar Singh Kulhari r/o Tihawali Tehsil Fatehpur Distt. Sikar Rajasthan.Date of Order 13.9.20...

Case Number: 887

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Date of Filing: 31-07-2017

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Date of Upload: 20-09-2017

Goa

Indian Railway Catering and tourism Corporation Ltd. A Govt.of India Enterprise & anr. V/S Mr.Harsh Wardhan & anr.

Railway   Indian Railway  

Court Name: South Goa

Appelant Advocate Uday S.Naik,Tushar R.Dessai, Dilip Gaonkar

Respondant Advocate M.Fernandes

Case Number: 59

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Date of Filing: 25-08-2014

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Date of Upload: 12-09-2017

Himachal Pradesh

Indian Railway V/S Payal Dogra

Railway   Indian Railway  

Court Name: Solan

Appelant Advocate Sh. Nitin Paul

Respondant Advocate

Case Number: 110

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Date of Filing: 31-08-2017

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Date of Upload: 01-09-2017

Assam

In- Charge- Officer, Corporate Office, Indian Railway Catering & Tourism Corporation Ltd. V/S Saral Chandra Paul.

Railway   Indian Railway  

Court Name: Cachar

Appelant Advocate Complainant Self.

Respondant Advocate

Heading1Heading2Complaint Case No. CC/22/20151. Saral Chandra Paul.Lane No. 16, Vivekananda Road, P/O- SilcharCacharAssam...........Complainant(s)Versus1. In- Charge- Officer, Corporate Office, Indian Railway Catering & Tourism Corporation Ltd.9th floor, Bank of Baroda building, ...

Case Number: 22

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Date of Filing: 14-08-2015

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Date of Upload: 08-08-2017

Karnataka

Indian Railway Catering & Tourism Corporation Ltd., V/S Prabhulingaiah H.C.

Railway   Indian Railway  

Court Name: Bangalore 3rd Additional

Appelant Advocate Kemparaju

Respondant Advocate

Heading1Heading2Complaint Case No. CC/1823/20151. Prabhulingaiah H.C.S/o Late Chikkalingaiah, Aged about 48 years, R/at No.98, 6th B Cross, Virupakshapura, Vidyaranyapura Post, Bengaluru 560 097. ...........Complainant(s)Versus1. Indian Railway Catering & Tourism Corporation Ltd....

Case Number: 1823

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Date of Filing: 09-11-2015

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Date of Upload: 05-09-2017

NCDRC

SANJEEV SHARMA V/S INDIAN RAILWAY & 2 ORS.

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. SANJEEV KUMAR VERMA

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 52 OF 2017(Against the Order dated 01/03/2016 in Appeal No. 361/2015 of the State Commission Punjab)1. INDIAN RAILWAY & 2 ORS.THROUGH GENERAL MANAGER, RAILWAY COMPLEX, SHIVAJI BRIDGE(MINTO BRIDGE) BEHI...

Case Number: 52

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Date of Filing: 05-01-2017

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Date of Upload: 02-08-2017

Madhya Pradesh

INDIAN RAILWAY V/S VINOD KUMAR JAIN

Railway   Indian Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 138

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Date of Filing: 01-02-2014

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Date of Upload: 28-07-2017

Circuit Bench Jodhpur

YASHPAL KHILARI V/S INDIAN RAILWAY CATERING AND TOURISM CORPORATION LIMITED IRCTC

Irctc   Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate P C SHARMA

Respondant Advocate YASHPAL KHILARI

Case Number: 0

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Date of Filing: 03-05-2016

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Date of Upload: 21-07-2017

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.