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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Delhi

INDIAN RAILWAY V/S GHANSHYAM SINGH

Railway   Indian Railway  

Court Name: South Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM -II UDYOG SADAN C C 22 23QUTUB INSTITUTIONNAL AREA BEHIND QUTUB HOTEL NEW DELHI 110016Complaint Case No. CC/16/2010( Date of Filing : 08 Jan 2010 )1. GHANSHYAM SINGHCHAMBER NO. 842 PATIALA HOUSE COURTS NEW DELHI...........Complainant(s)Versus1. I...

Case Number: 16

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Date of Filing: 08-01-2010

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Date of Upload: 01-11-2018

Kerala

SREEKUMAR SADANANDAN,REGIONAL MANAGER INDIAN RAILWAY CATERING AND TOURISM CORPORATION(IRCTC) V/S KUNJIRAMAN V.V.

Railway   Indian Railway  

Court Name: Ernakulam

Appelant Advocate

Respondant Advocate

BEFORE THE CONSUMER DISPUTES REDRESSAL FORUMERNAKULAMComplaint Case No. CC/16/93( Date of Filing : 10 Feb 2016 )1. KUNJIRAMAN V.V.H NO.321 MAYUR POST,CHORODE EAST,VADAKARA,KOZHIKODE-673106...........Complainant(s)Versus1. SREEKUMAR SADANANDAN,REGIONAL MANAGER INDIAN RAILWAY CATER...

Case Number: 16

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Date of Filing: 10-02-2016

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Date of Upload: 28-11-2018

Delhi

Indian Railway ( Northern ) V/S Pawan Kumar

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI(DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN,I.P.ESTATE, NEW DELHI-110002.Case No.CC. 94/2016 Dated:In the matter of: Pawan Kumar J&K 21, 2nd Floor,Laxmi Nagar, Delhi-110092. ..……..COMPLAINANT...

Case Number: 94

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Date of Filing: 02-02-2016

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Date of Upload: 29-09-2018

Chandigarh

Indian Railway Catering and Toursim Corporation Ltd., V/S Shalini Jain

Railway   Indian Railway  

Court Name: DF-II

Appelant Advocate Adv. Shiti Jain Dutt

Respondant Advocate

The counsel for the complainant has stated that the complainant has received the payment and as such she has appended a note on the execution application that she withdraws the same being fully satisfied. In view of the aforesaid statement, this execution application under S...

Case Number: 127

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Date of Filing: 08-08-2018

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Date of Upload: 26-09-2018

Maharashtra

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. V/S ANIRUDDHA J SHEMBAVANEKAR

Railway   Indian Railway  

Court Name: DCF, South Mumbai

Appelant Advocate SIDDHARTH INGULE

Respondant Advocate

Case Number: 192

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Date of Filing: 28-08-2015

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Date of Upload: 24-08-2018

Tamil Nadu

Indian Railway Catering & Tourism Corpn. Ltd and another V/S S. Dorai Raj

Railway   Indian Railway  

Court Name: Coimbatore

Appelant Advocate Party Inperson

Respondant Advocate

Case Number: 237

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Date of Filing: 22-08-2016

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Date of Upload: 12-09-2018

Delhi

INDIAN RAILWAY V/S RAJEEV SARAWAT

Railway   Indian Railway  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. NO. 592/15Rajeev SaraswatD-128, Ram Kumar Gautam MargEast Vinod Nagar, Delhi – 110 091 ….ComplainantVs.IRCTC9th Flo...

Case Number: 592

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Date of Filing: 13-08-2015

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Date of Upload: 28-08-2018

Rajasthan

Tapan Kumar Das s/o Pitambar Das V/S Indian Railway Catering & Tourism Corporation

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate R.L.Agarwal

Respondant Advocate

Case Number: 416

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Date of Filing: 28-06-2018

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Date of Upload: 20-07-2018

Kerala

Station Manager, Indian Railway (IRCTC) V/S Rethi P.P

Railway   Indian Railway  

Court Name: Kannur

Appelant Advocate

Respondant Advocate

Case Number: 252

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Date of Filing: 16-08-2017

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Date of Upload: 01-08-2018

NCDRC

EXECUTIVE DIRECTOR, INDIAN RAILWAY V/S KUNDAN LAL JAYASWAL

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate IN PERSON

Respondant Advocate

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 1021 OF 20181. KUNDAN LAL JAYASWAL...........Complainant(s)Versus1. EXECUTIVE DIRECTOR, INDIAN RAILWAY...........Opp.Party(s) BEFORE:&nbspHON'BLE MR. DR. S.M. KANTIKAR,PRESIDING MEMBER For the Complainant...

Case Number: 1021

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Date of Filing: 01-02-2018

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Date of Upload: 02-07-2018

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.