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Indian Railway

Latest Judgments

Total 370 Consumer Court Cases Against Indian Railway.

Madhya Pradesh

INDIAN RAILWAY V/S KALIKA YADAV

Railway   Indian Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 755

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Date of Filing: 23-07-2014

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Date of Upload: 22-04-2019

Haryana

Indian Railway V/S Abhishek Gupta

Railway   Indian Railway  

Court Name: Rewari

Appelant Advocate Sh. Arun Gupta

Respondant Advocate

Case Number: 127

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Date of Filing: 20-04-2018

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Date of Upload: 22-04-2019

Rajasthan

INDIAN RAILWAY V/S SMT PADMA JAIN

Railway   Indian Railway  

Court Name: Jodhpur

Appelant Advocate ANIL BHANDARI

Respondant Advocate SHANKAR CHOUHAN

Case Number: 73

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Date of Filing: 28-01-2015

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Date of Upload: 16-04-2019

Andhra Pradesh

M/s. Indian Railway Catering and Tourism Corp.Ltd., V/S A. Hazarath Rao

Railway   Indian Railway  

Court Name: Guntur

Appelant Advocate P. Narasimha Rao

Respondant Advocate

Case Number: 144

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Date of Filing: 27-11-2018

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Date of Upload: 21-03-2019

Gujarat

INDIAN RAILWAY V/S PRAVEEN TULSIAN

Railway   Indian Railway  

Court Name: Surat Addl

Appelant Advocate SELF

Respondant Advocate PRANAY RAJPOOT

Case Number: 17

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Date of Filing: 04-12-2017

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Date of Upload: 20-10-2020

Madhya Pradesh

INDIAN RAILWAY V/S SHYAM TENTWAL

Railway   Indian Railway  

Court Name: Mandsaur

Appelant Advocate SHYAM TENTWAL

Respondant Advocate

Case Number: 17

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Date of Filing: 24-01-2018

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Date of Upload: 14-02-2019

Chandigarh

Indian Railway Welfare ORganisation V/S Ashwani Kumar

Railway   Indian Railway  

Court Name: DF-I

Appelant Advocate Karan Singla

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-I, U.T. CHANDIGARHConsumer Complaint No.:CC/170/2017Date of Institution:23/02/2017Date of Decision:18/01/2019Ashwani Kumar son of Sh. Raj Kumar resident of House No.594-E, Type-II, RCF Complex, Kapurthala, Punjab.… ComplainantV E ...

Case Number: 170

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Date of Filing: 23-02-2017

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Date of Upload: 24-01-2019

West Bengal

Papun Bhattacharya V/S The Chief Grievance Officer, Indian Railway

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Mr. P. Prasad

Respondant Advocate Subhadip Biswas.

STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGAL11A, Mirza Ghalib Street, Kolkata - 700087First Appeal No. A/495/2017( Date of Filing : 28 Apr 2017 )(Arisen out of Order Dated 30/03/2017 in Case No. Complaint Case No. CC/217/2015 of District Howrah)1. The Chief Grievance O...

Case Number: 495

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Date of Filing: 28-04-2017

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Date of Upload: 20-12-2018

Madhya Pradesh

INDIAN RAILWAY BHARAT SANGH V/S SMT. ROOBI SONI

Railway   Indian Railway  

Court Name: Damoh

Appelant Advocate PRAKASH VISHWAKARMA

Respondant Advocate -

Case Number: 65

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Date of Filing: 16-06-2015

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Date of Upload: 01-01-2019

Haryana

Indian Railway and Catering Tourisom Ltd. V/S Naresh Chand

Railway   Indian Railway  

Court Name: Rewari

Appelant Advocate Sh. Arun Kumar Gupta

Respondant Advocate

Case Number: 145

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Date of Filing: 01-05-2018

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Date of Upload: 04-12-2018

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.