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Indian Railway

Latest Judgments

Total 370 Consumer Court Cases Against Indian Railway.

Goa

Case Number: 14

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Date of Filing: 19-02-2019

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Date of Upload: 01-08-2019

Madhya Pradesh

INDIAN RAILWAY V/S MOHAMMAD KURESHI

Railway   Indian Railway  

Court Name: Mandsaur

Appelant Advocate MK KURESHI

Respondant Advocate

Case Number: 4

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Date of Filing: 09-01-2018

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Date of Upload: 30-07-2019

Gujarat

INDIAN RAILWAY KETRING-IRCTC V/S VINODCHANDRA LALLUBHAI PATEL

Railway   Indian Railway  

Court Name: Kheda

Appelant Advocate SELF

Respondant Advocate U A DHAGAT

Case Number: 19

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Date of Filing: 11-02-2019

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Date of Upload: 25-07-2019

Delhi

M/S. Indian Railway Board V/S Vinod Kumar Srivastava

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN,I.P.ESTATE, NEW DELHI-110002.Case No.CC. 435/2013 Dated:In the matter of: Sh. Vinod Kumar SrivastavaR/o- House no. – A-44/A-4,Shalimar G...

Case Number: 435

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Date of Filing: 10-05-2013

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Date of Upload: 26-07-2019

Haryana

Indian Railway V/S Anil Dua

Railway   Indian Railway  

Court Name: Rohtak

Appelant Advocate Sh. Amit Dhaka

Respondant Advocate Sh. H.R. Vats

District Consumer Disputes Redressal Forum Rohtak.Rohtak, Haryana. Complaint Case No. 348/2018( Date of Filing : 01 Aug 2018 )1. Anil Dua S/o Sh. Satpaul Dua R/o H.No. 722/22 Jhang Colony, Rohtak............Complainant(s)Versus1. Indian RailwayNorth Zone, Baroda House, New Delhi ...

Case Number: 348

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Date of Filing: 01-08-2018

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Date of Upload: 17-07-2019

Delhi

M/S. Indian Railway & Anr. V/S Saroj Kr.Singh

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI), ‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE, NEW DELHI-110001Case No.C.C./575/2016 Dated:In the matter of: Shri Saroj Kumar sing...

Case Number: 575

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Date of Filing: 11-08-2016

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Date of Upload: 17-07-2019

Uttar Pradesh

BHARAT SANGH INDIAN RAILWAY V/S DR. NAVEEN CHANDRA SINGH

Railway   Indian Railway  

Court Name: Mau

Appelant Advocate ANIL KUMAR SINGH

Respondant Advocate

Case Number: 1

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Date of Filing: 02-01-2015

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Date of Upload: 28-05-2019

Punjab

Indian Railway V/S Vijay Ahuja

Railway   Indian Railway  

Court Name: Patiala

Appelant Advocate Sh M.L. Shrama

Respondant Advocate

District Consumer Disputes Redressal Forum,PatialaPatialaComplaint Case No. CC/17/217( Date of Filing : 02 Jun 2017 )1. Vijay Ahujas/o K L Ahujac/o H No. 643 SS T Nagar Rajpura Road PatialapatialaPunjab...........Complainant(s)Versus1. Indian Railwaythrough its General Manager No...

Case Number: 17

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Date of Filing: 02-06-2017

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Date of Upload: 20-08-2019

Punjab

Station Master , Indian Railway V/S Bhagwant Rai

Railway   Indian Railway  

Court Name: Mansa

Appelant Advocate Sh. Rohit Singla

Respondant Advocate Sh. Desh Bandhu Sharma

Case Number: 17

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Date of Filing: 10-11-2017

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Date of Upload: 06-05-2019

Madhya Pradesh

INDIAN RAILWAY V/S KALIKA YADAV

Railway   Indian Railway  

Court Name: Indore

Appelant Advocate

Respondant Advocate

Case Number: 755

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Date of Filing: 23-07-2014

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Date of Upload: 22-04-2019

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.