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Indian Railway

Latest Judgments

Total 370 Consumer Court Cases Against Indian Railway.

Delhi

Indian Railway Catering and Tourism Co Ltd. V/S Raj Kumar

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUM-VI (DISTT. NEW DELHI),‘M’ BLOCK, 1STFLOOR, VIKAS BHAWAN, I.P.ESTATE,NEW DELHI-110001 Case No.C.C./630/2015 Dated: In the matter of: Sh. Raj Kumar S/o Sh. Jawahar Lal R/o G-757 Mangol Puri, Delhi- 110083 …..ComplainantVERSUSI...

Case Number: 630

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Date of Filing: 23-09-2015

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Date of Upload: 13-12-2019

Haryana

ALOK KUMAR V/S INDIAN RAILWAY CATERING

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate BHUWAN LUTHRA

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA, PANCHKULA Revision Petition No.102 of 2019Date of Institution:05.12.2019 Date of Decision:10.12.2019Indian Railway Catering & Tourism Corporation Ltd. through its Director, B-148, 11th Floor, Statesman House, Barakhamba R...

Case Number: 102

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Date of Filing: 06-12-2019

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Date of Upload: 06-01-2020

Madhya Pradesh

INDIAN RAILWAY MAHAPRABANDHAK SOUTH EAST CENTER RAILWAY V/S PRAKASHCHANDRA JAIN SO GORELAL JAIN

Railway   Indian Railway  

Court Name: Anuppur

Appelant Advocate VISHWA DIPAK

Respondant Advocate MOHAMMAD ISRAIL

Case Number: 27

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Date of Filing: 13-11-2017

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Date of Upload: 21-01-2021

Kerala

Indian Railway V/S Jyotirmoy Paul

Railway   Indian Railway  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/18/411( Date of Filing : 13 Nov 2018 )1. Jyotirmoy PaulArtech centree,edapazhinji,Trivandrum...........Complainant(s)Versus1. Indian Railwaysates man house,brakhamba road,New ...

Case Number: 18

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Date of Filing: 13-11-2018

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Date of Upload: 20-11-2019

Karnataka

The Group General Manager/ITP, Indian Railway Catering and Tourism Corporation Ltd., V/S Sri Gobardhan Singhania,

Railway   Indian Railway  

Court Name: Bangalore 4th Additional

Appelant Advocate

Respondant Advocate

Before the 4th Addl District consumer forum, 1st Floor, B.M.T.C, B-Block, T.T.M.C, Building, K.H. Road, Shantinagar, Bengaluru - 560027S.L.Patil, PresidentComplaint Case No. CC/1448/2018( Date of Filing : 27 Aug 2018 )1. Sri Gobardhan Singhania,A senior Citizen, Aged about 72 yea...

Case Number: 1448

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Date of Filing: 27-08-2018

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Date of Upload: 30-12-2019

Chhattisgarh

Indian Railway , Through G.M. , South Eastern Central Railway & Ors. V/S A.P.Singh & Anr.

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Shri Ajay Pandey

Respondant Advocate

Case Number: 19

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Date of Filing: 29-06-2019

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Date of Upload: 07-11-2019

Tamil Nadu

Indian Railway Administration, V/S A.Rajamanickam S/o. S.Arumugam,

Railway   Indian Railway  

Court Name: Kancheepuram

Appelant Advocate Party in Person

Respondant Advocate

Case Number: 124

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Date of Filing: 19-12-2018

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Date of Upload: 20-02-2020

Delhi

Indian Railway V/S Girja Shankar Shukla

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

CC/741/2016 DATE 04/10/2019Present: Counsel for complainant Sh. Mohit Kumar Gupta.It is stated on behalf of complainant that he wants to withdraw the present complaint on the ground of territorial jurisdiction with liberty to file the same as per law. Heard...

Case Number: 741

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Date of Filing: 20-12-2016

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Date of Upload: 08-11-2019

Haryana

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. V/S NARESH BANSAL.

Railway   Indian Railway  

Court Name: Panchkula

Appelant Advocate COMPLAINANT IN PERSON

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, PANCHKULAConsumer Complaint No:42 of 2018Date of Institution:07.03.2018Date of Decision:17.09.2019Naresh Bansal, R/o #1553, Sector-4, Panchkula, Haryana. ….ComplainantVersus1. IRCTC(Indian Railway Catering and Tourism...

Case Number: 42

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Date of Filing: 07-03-2018

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Date of Upload: 27-09-2019

Maharashtra

Mr. Gopal Bankatlalji Bajaj V/S Indian Railway Catering And Tourism Corporation Ltd

Railway   Bajaj   Indian Railway  

Court Name: StateCommission

Appelant Advocate m/s Consulta Juris

Respondant Advocate

Case Number: 16

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Date of Filing: 24-10-2016

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Date of Upload: 17-09-2019

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.