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Indian Railway

Latest Judgments

Total 370 Consumer Court Cases Against Indian Railway.

NCDRC

INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. & ANR. V/S SHANTI BHATT

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. VIVEK SHARMA

Respondant Advocate R-2 DISPENSED VIDE ORDER DATED. 02-08-2013

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 97 OF 2013(Against the Order dated 03/10/2012 in Complaint No. 65/2012 of the State Commission Delhi) 1. SHANTI BHATTW/o Late Sh. B.D. Bhatt, R/o. House No. 607/05, Gali No. 11, Adarsh mohalla, Maujpur, DEL...

Case Number: 97

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Date of Filing: 06-02-2013

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Date of Upload: 20-02-2020

Madhya Pradesh

indian railway V/S alok singh

Railway   Indian Railway  

Court Name: Sagar

Appelant Advocate

Respondant Advocate

Case Number: 92

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Date of Filing: 26-03-2018

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Date of Upload: 12-03-2020

Delhi

MINISTRY OF INDIAN RAILWAY V/S NIDHI SHARMA

Railway   Indian Railway  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. NO. 459/17Ms. Nidhi SharmaD/o Shri Dayanand SharmaR/o H. No. 296, Post Office GaliKapashera Border, New Delhi ….Compl...

Case Number: 459

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Date of Filing: 06-11-2017

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Date of Upload: 04-01-2021

Gujarat

INDIAN RAILWAY CATERING&TOURISM CORPORATION LTD V/S PRATIMA P.JOSHI

Railway   Indian Railway  

Court Name: Ahmedabad City

Appelant Advocate V.M.PANCHOLI

Respondant Advocate S.M.MEHTA

Case Number: 19

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Date of Filing: 09-05-2019

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Date of Upload: 07-02-2020

Maharashtra

INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD THROUGH ITS CHAIRMAN AND MANAGING DIRECTOR V/S RITESH NANDKISHOR BADHE

Railway   Indian Railway  

Court Name: Nagpur

Appelant Advocate SELF

Respondant Advocate ADV. LAMBAT

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5th Floor, Civil Lines,Nagpur-440 0010712-2548522Complaint Case No. CC/74/2019( Date of Filing : 23 Jan 2019 )1. RITESH NANDKISHOR BADHEB-2, SHANTIPURUSH APARTMENTS, 128, SHIVAJINAGAR, NAGPUR 440010NAGPU...

Case Number: 74

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Date of Filing: 23-01-2019

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Date of Upload: 23-01-2020

Madhya Pradesh

Indian Railway V/S Sushil Kumar Gupta

Railway   Indian Railway  

Court Name: Jabalpur-II

Appelant Advocate Abhishek Mishra

Respondant Advocate

Case Number: 347

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Date of Filing: 25-06-2018

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Date of Upload: 24-02-2022

Maharashtra

Case Number: 1

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Date of Filing: 01-01-2020

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Date of Upload: 18-03-2020

Haryana

Indian Railway V/S Naresh Chand

Railway   Indian Railway  

Court Name: Rewari

Appelant Advocate Sh. Arun Kumar

Respondant Advocate Sh. Ram Singh Yadav

Case Number: 2

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Date of Filing: 01-01-2018

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Date of Upload: 20-12-2019

Chhattisgarh

Secretary, Indian Railway V/S Rohani Kumar Kashyap

Railway   Indian Railway  

Court Name: Durg

Appelant Advocate

Respondant Advocate

Case Number: 18

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Date of Filing: 02-05-2018

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Date of Upload: 30-12-2019

Haryana

ALOK KUMAR V/S INDIAN RAILWAY CATERING

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate BHUWAN LUTHRA

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, HARYANA, PANCHKULA Revision Petition No.102 of 2019Date of Institution:05.12.2019 Date of Decision:10.12.2019Indian Railway Catering & Tourism Corporation Ltd. through its Director, B-148, 11th Floor, Statesman House, Barakhamba R...

Case Number: 102

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Date of Filing: 06-12-2019

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Date of Upload: 06-01-2020

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.