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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Uttar Pradesh

M.D. Indian Railway Welfare Organisation V/S Kiran Bajpai

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Miss. Monika Dwivedi.

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION, UPC-1 Vikrant Khand 1 (Near Shaheed Path), Gomti Nagar Lucknow-226010Complaint Case No. CC/170/2018( Date of Filing : 11 May 2018 )1. Kiran BajpaiR/O C-5502 Sector 12 Near Kothari Bandhu Rajajipuram Lucknow...........Complainant(s)Ver...

Case Number: 170

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Date of Filing: 11-05-2018

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Date of Upload: 30-09-2020

Rajasthan

Smt. Uma Agarwal w/o Dr. R.P.Agarwal V/S Indian Railway Through G.M.

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate Omprkash Vashishth

Respondant Advocate

Case Number: 935

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Date of Filing: 16-09-2019

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Date of Upload: 15-09-2020

Rajasthan

Indian Railway V/S Sanjeev Mehta

Railway   Indian Railway  

Court Name: Bikaner

Appelant Advocate Sh. Rajesh Kumar

Respondant Advocate

Case Number: 16

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Date of Filing: 14-01-2019

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Date of Upload: 03-09-2020

Gujarat

INDIAN RAILWAY PARCEL DEPARTMENT V/S RAHUL

Railway   Indian Railway  

Court Name: Jamnagar

Appelant Advocate

Respondant Advocate M.A.TAKHTANI

Case Number: 19

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Date of Filing: 22-11-2019

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Date of Upload: 30-06-2020

West Bengal

Chairman , Indian Railway V/S Ankit Agarwala

Railway   Indian Railway  

Court Name: Maldah

Appelant Advocate Joy Narayan Chowdhury

Respondant Advocate Pranab Chatterjee

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, MALDAHSatya Chowdhury Indoor Stadium,DSA Complex.PO. Dist.- MaldahWeb site - confonet.nic.inPhone Number - 03512-223582Complaint Case No. CC/86/2017( Date of Filing : 20 Nov 2017 )1. Ankit AgarwalaArarwal House, Tail Mondai Road, Old Ma...

Case Number: 86

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Date of Filing: 20-11-2017

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Date of Upload: 03-03-2020

NCDRC

INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. & ANR. V/S SHANTI BHATT

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. VIVEK SHARMA

Respondant Advocate R-2 DISPENSED VIDE ORDER DATED. 02-08-2013

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 97 OF 2013(Against the Order dated 03/10/2012 in Complaint No. 65/2012 of the State Commission Delhi) 1. SHANTI BHATTW/o Late Sh. B.D. Bhatt, R/o. House No. 607/05, Gali No. 11, Adarsh mohalla, Maujpur, DEL...

Case Number: 97

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Date of Filing: 06-02-2013

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Date of Upload: 20-02-2020

Madhya Pradesh

indian railway V/S alok singh

Railway   Indian Railway  

Court Name: Sagar

Appelant Advocate

Respondant Advocate

Case Number: 92

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Date of Filing: 26-03-2018

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Date of Upload: 12-03-2020

NCDRC

INDIAN RAILWAY CATERING & TOURISM CORPORATION LTD. & ANR. V/S KASHI RAM TIWARI

Railway   Indian Railway  

Court Name: NCDRC

Appelant Advocate MR. VIVEK SHARMA

Respondant Advocate R-2 DISPENSED VIDE ORDER DATED. 02-08-2013

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 97 OF 2013(Against the Order dated 03/10/2012 in Complaint No. 65/2012 of the State Commission Delhi) 1. SHANTI BHATTW/o Late Sh. B.D. Bhatt, R/o. House No. 607/05, Gali No. 11, Adarsh mohalla, Maujpur, DEL...

Case Number: 238

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Date of Filing: 19-03-2013

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Date of Upload: 20-02-2020

Delhi

MINISTRY OF INDIAN RAILWAY V/S NIDHI SHARMA

Railway   Indian Railway  

Court Name: East Delhi

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM (EAST)GOVT. OF NCT OF DELHICONVENIENT SHOPPING CENTRE, FIRST FLOOR, SAINI ENCLAVE, DELHI – 110 092C.C. NO. 459/17Ms. Nidhi SharmaD/o Shri Dayanand SharmaR/o H. No. 296, Post Office GaliKapashera Border, New Delhi ….Compl...

Case Number: 459

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Date of Filing: 06-11-2017

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Date of Upload: 04-01-2021

Gujarat

INDIAN RAILWAY CATERING&TOURISM CORPORATION LTD V/S PRATIMA P.JOSHI

Railway   Indian Railway  

Court Name: Ahmedabad City

Appelant Advocate V.M.PANCHOLI

Respondant Advocate S.M.MEHTA

Case Number: 19

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Date of Filing: 09-05-2019

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Date of Upload: 07-02-2020

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.