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Indian Railway

Latest Judgments

Total 370 Consumer Court Cases Against Indian Railway.

Maharashtra

Indian Railway Catering and Tourism Corporation Ltd Throughits Manager V/S Ajay Kisanrao Vyas

Railway   Indian Railway  

Court Name: Akola

Appelant Advocate Adv. S S Kulkarni

Respondant Advocate Adv. U.B. Deshmukh, Adv. S.R. Rode

Case Number: 19

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Date of Filing: 29-06-2019

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Date of Upload: 22-01-2022

Gujarat

1.INDIAN RAILWAY, AHMEDABAD 2. INDIAN RAILWAY ,NEW DELHI V/S 1.ROMI CHAKU,2.SUNITA CHAKU

Railway   Indian Railway  

Court Name: Ahmedabad City

Appelant Advocate P.S.GOGIA

Respondant Advocate K.N. SHAH

Case Number: 17

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Date of Filing: 03-11-2017

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Date of Upload: 01-01-2022

Karnataka

Indian Railway Catering and Tourism Corporation Ltd., V/S Jeetendra Kumar

Railway   Indian Railway  

Court Name: Udupi

Appelant Advocate Complainant In Person

Respondant Advocate

Case Number: 101

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Date of Filing: 20-12-2021

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Date of Upload: 04-01-2022

Rajasthan

INDIAN RAILWAY CATERING AND TOURISM CORP. LTD V/S MANISH GUPTA

Railway   Indian Railway  

Court Name: Jodhpur

Appelant Advocate MITHUN SHARMA

Respondant Advocate

Case Number: 661

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Date of Filing: 16-09-2016

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Date of Upload: 07-12-2021

Gujarat

INDIAN RAILWAY CATERING AND TOURISEM CORPORATION LTD V/S PRATIMA P JOSHI

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate V M PANCHOLI

Respondant Advocate SUDHIR MEHTA

Case Number: 20

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Date of Filing: 13-03-2020

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Date of Upload: 01-12-2021

Uttar Pradesh

Indian Railway V/S Harish kumar

Railway   Indian Railway  

Court Name: Bareilly-I

Appelant Advocate

Respondant Advocate

Case Number: 206

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Date of Filing: 09-09-2019

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Date of Upload: 22-12-2021

Punjab

Indian Railway V/S Rajesh Khanna

Railway   Indian Railway  

Court Name: Amritsar

Appelant Advocate Kapil Dev

Respondant Advocate

Case Number: 17

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Date of Filing: 28-11-2017

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Date of Upload: 29-10-2021

Maharashtra

Case Number: 15

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Date of Filing: 06-07-2015

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Date of Upload: 25-10-2021

Delhi

M/S. INDIAN RAILWAY WELFARE ORGANISATION. V/S ASHOK KUMAR HANDA

Railway   Indian Railway  

Court Name: New Delhi

Appelant Advocate

Respondant Advocate

23.09.2021CC/272/2019File taken up today.Pr. Complainant in personComplainant has moved an application for withdrawal of the complaint.It is stated by the Complainant that he wants to withdraw the complaint as he has amicably settled the dispute.In view of the submission made by ...

Case Number: 272

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Date of Filing: 04-11-2019

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Date of Upload: 28-09-2021

West Bengal

Indian Railway Catering and Tourism Corporation V/S Nabakumar Karmakar

Railway   Indian Railway  

Court Name: Kolkata-I(North)

Appelant Advocate

Respondant Advocate

Consumer Disputes Redressal Forum, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/378/2019( Date of Filing : 25 Nov 2019 )1. Nabakumar KarmakarS/o Shri Gopal Krishna Karmakar, 8/B, Dum Dum Road, P.S. - Sinth...

Case Number: 378

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Date of Filing: 25-11-2019

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Date of Upload: 20-09-2021

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.