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Indian Railway

Latest Judgments

Total 366 Consumer Court Cases Against Indian Railway.

Punjab

Indian Railway catering & Tourism Corp.Ltd V/S Karan Kumar

Railway   Indian Railway  

Court Name: Ludhiana

Appelant Advocate Varun Gupta

Respondant Advocate Ms Mamta kaura adv

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, LUDHIANA. Complaint No: 108 dated 21.03.2022. Date of decision: 29.09.2022.Karan Kumar son of Varinder Kumar, resident of Kohara, Ludhiana,141112 & others Id:...

Case Number: 22

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Date of Filing: 21-03-2022

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Date of Upload: 07-10-2022

Madhya Pradesh

INDIAN RAILWAY V/S NILIMA SARDA

Railway   Indian Railway  

Court Name: Indore

Appelant Advocate ARUN GUPTA

Respondant Advocate

Case Number: 4

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Date of Filing: 03-01-2015

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Date of Upload: 29-09-2022

Andhra Pradesh

Shri Araveti Hazarath Rao, District Judge Retired V/S Indian Railway Catering and Tourism Corporation Ltd., Rep. by its Managing Director

Railway   Indian Railway  

Court Name: StateCommission

Appelant Advocate M/s. P. Seshu Mohan

Respondant Advocate M/s. P. Narasimha Rao

Case Number: 133

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Date of Filing: 10-04-2019

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Date of Upload: 27-09-2022

Gujarat

indian railway catering and tourism corporation limited V/S MADLIYA CHATURBHAI ANANDBHAI

Railway   Indian Railway  

Court Name: Surat

Appelant Advocate SELF

Respondant Advocate PRANAY RAJPOOT

Case Number: 18

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Date of Filing: 25-07-2018

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Date of Upload: 21-09-2022

Kerala

General Manager Indian railway V/S R Rahul

Railway   Indian Railway  

Court Name: Thiruvananthapuram

Appelant Advocate

Respondant Advocate

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACADU THIRUVANANTHAPURAMPRESENT SRI.P.V.JAYARAJAN : PRESIDENT SMT.PREETHA G NAIR : MEMBER SRI.VIJU.V.R : MEMBERCC.NO.301/21 (Filed on : 18/10/2021)ORDER DATED : 01/09/2022COMPLAINANTR.Rahul,Cherukkatt,Akkal, Panma...

Case Number: 301

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Date of Filing: 18-10-2021

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Date of Upload: 01-11-2022

Madhya Pradesh

Case Number: 310

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Date of Filing: 25-11-2016

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Date of Upload: 20-12-2022

Punjab

Indian Railway V/S Rajesh Khanna

Railway   Indian Railway  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal CommissionSCO 100, District Shopping Complex, Ranjit AvenueAmritsar, PunjabMiscellaneous Application No. MA/23/2022( Date of Filing : 12 Jul 2022 )InComplaint Case No. CC/17/8391. Rajesh Khanna64, Basant Avenue, AmritsarAmritsarPunjab............

Case Number: 23

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Date of Filing: 12-07-2022

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Date of Upload: 24-08-2022

Uttar Pradesh

Indian Railway Catering And Tourism Co.Ltd. And Others V/S R.K.Sharma

Railway   Indian Railway  

Court Name: Ghaziabad

Appelant Advocate Ramveer Gautam

Respondant Advocate Rishikesh Gautam

Case Number: 575

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Date of Filing: 07-06-2019

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Date of Upload: 17-08-2022

Rajasthan

Bhartiya Parsal Seva Indian Railway V/S Vipin Sharma

Railway   Indian Railway  

Court Name: Udaipur

Appelant Advocate Manish Khandelwal

Respondant Advocate

Case Number: 269

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Date of Filing: 25-07-2019

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Date of Upload: 17-08-2022

Madhya Pradesh

Indian Railway Catering V/S Aakash Tiwari

Railway   Indian Railway  

Court Name: East Nimar

Appelant Advocate SELF

Respondant Advocate

Case Number: 13

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Date of Filing: 02-06-2022

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Date of Upload: 02-08-2022

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Common FAQ

Question : Am I eligible to file case against Indian Railway in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Indian Railway ?

Answer : A complaint may be made against Indian Railway under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.