HDFC Life Insurance

HDFC Life Insurance Customer Care

Address: Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxmi, Mumbai 400 011

Email ID: service@hdfclife.com

Phone No: 022-68446530

Website : www.hdfclife.com

Submit Complaint

Latest Judgments

Total 867 Consumer Court Cases Against HDFC Life Insurance.

Gujarat

Exide Life Insurance Co. Ltd (Merged Hdfc Life Insurance Co. Ltd) V/S Prakashbhai Dhansukh Rana

HDFC Life Insurance   Hdfc   Exide Life Insurance   Life Insurance  

Court Name: Surat Addl

Appelant Advocate Dimple Jariwala

Respondant Advocate

Case Number: 268

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Date of Filing: 25-04-2023

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Date of Upload: 09-04-2024

Andhra Pradesh

HDFC Life Insurance Company Limited, Represented by its Authorized Signatory V/S Smt.Gajjela Revathi W/o G.Lokeswara Reddy

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Kurnool

Appelant Advocate S. Siva Ramakrishna Prasad

Respondant Advocate Sri K.Jayanthi

Case Number: 70

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Date of Filing: 31-05-2023

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Date of Upload: 06-04-2024

Uttarakhand

Surendra Kumar Posti V/S HDFC Life Insurance Company Ltd.

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: StateCommission

Appelant Advocate Mr. Sunil Rawat

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,UTTARAKHAND23/16, Circular Road, Dalanwala, Dehradun, Uttarakhand 248001Dehradun-248001Final OrderFirst Appeal No. A/404/2019( Date of Filing : 15 Nov 2019 )(Arisen out of Order Dated 20/08/2019 in Case No. 3/2019 of District Nainital)...

Case Number: 404

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Date of Filing: 15-11-2019

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Date of Upload: 01-04-2024

Andhra Pradesh

HDFC Life Insurance Company Limited, Rep. by its Authorized Signatory, V/S Guddati Pavan

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: East Godavari

Appelant Advocate Sri.Yeluru Murali Krishna

Respondant Advocate Sri.M.Ram Mohan Rao,

Case Number: 78

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Date of Filing: 15-12-2023

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Date of Upload: 24-04-2024

Haryana

HDFC Life Insurance Company V/S Harjeet kaur w/o Sukhdev Singh

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Kurukshetra

Appelant Advocate K.K. Gupta

Respondant Advocate Vikas Bakshi

Case Number: 117

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Date of Filing: 12-04-2021

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Date of Upload: 01-04-2024

Andhra Pradesh

The B.Mr, HDFC Life Insurance Co., Ltd, Proddatur & 2 Ors- O.Ps. V/S Pasupulati Venkatesu & 2 Ors- CMPs

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Cuddapah

Appelant Advocate J.Ravi & T. Bala Obul Reddy For-CMPs 1 to 3

Respondant Advocate B. Srinivasulu for O.Ps.1 to 3

Case Number: 37

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Date of Filing: 04-05-2022

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Date of Upload: 16-04-2024

Andhra Pradesh

The B.Mr, HDFC Life Insurance Co., Ltd, Proddatur & 2 Ors- O.Ps. V/S Pasupulati Venkatesu & 2 Ors- CMPs

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Cuddapah

Appelant Advocate J.Ravi & T. Bala Obul Reddy For CMPs-1 to 3

Respondant Advocate B.Srinivasulu for O.Ps.1 to 3

Case Number: 38

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Date of Filing: 04-05-2022

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Date of Upload: 16-04-2024

Telangana

HDFC Life Insurance Co. Ltd., V/S Revuru Sowmya

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Hyderabad-II

Appelant Advocate M/s. K.Bhaskar Dev Advocates

Respondant Advocate T.P.Ravi Shankar

Case Number: 526

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Date of Filing: 04-08-2022

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Date of Upload: 23-04-2024

Karnataka

The Managing Director & Chief Executive Officer & Others HDFC Life Insurance Company Limited Mumbai V/S Anand.D.Shrotriya S/o Late Dhananjay.D

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: Raichur

Appelant Advocate Sri. Mallinath.S. Hiremath

Respondant Advocate

Case Number: 26

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Date of Filing: 14-07-2022

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Date of Upload: 05-04-2024

Delhi

HDFC LIFE INSURANCE COMPANY LTD V/S BINDIYA

HDFC Life Insurance   Hdfc   Life Insurance  

Court Name: North

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal Commission-I (North District)[Govt. of NCT of Delhi]Ground Floor, Court Annexe -2 Building, Tis Hazari Court Complex, Delhi- 110054Phone: 011-23969372; 011-23912675 Email: confo-nt-dl@nic.inCONSUMER COMPLAINT NO.: 258/2024Date of filing: 23.03...

Case Number: 258

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Date of Filing: 23-03-2024

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Date of Upload: 27-03-2024

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Common FAQ

Question : Am I eligible to file case against HDFC Life Insurance in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against HDFC Life Insurance ?

Answer : A complaint may be made against HDFC Life Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

HDFC Life Insurance is a leading private life insurance company in India, known for its commitment to providing comprehensive financial protection and investment solutions to individuals and families. Established in 2000, HDFC Life has since earned a strong reputation in the insurance industry for its customer-centric approach, transparency, and robust financial stability. HDFC Life offers a wide range of insurance products, including term insurance, endowment plans, unit-linked insurance plans (ULIPs), health insurance, and pension plans. These offerings cater to the diverse financial needs and goals of policyholders. One of HDFC Life's key strengths is its efficient and accessible customer service, allowing policyholders to easily manage their policies and seek assistance when needed. The company also emphasizes the use of technology to enhance the customer experience, making policy issuance, premium payments, and claims processing more convenient. HDFC Life's commitment to financial inclusion is evident through its efforts to reach underserved populations and provide insurance solutions that promote financial security. The company's adherence to regulatory standards and its prudent risk management practices have contributed to its credibility and financial stability. While HDFC Life has received accolades for its performance and customer service, it also faces competition and challenges in a dynamic insurance market. Nevertheless, its dedication to innovation and customer satisfaction underscores its position as a leading life insurance provider in India.

HDFC Life Insurance WhatsApp No.

Say Hi on : +91 8291 890 569 to get started

HDFC Life Insurance Phone No.

For any service related queries, please call on
022-68446530 (Call charges apply)
Mon-Sat 10 am to 7 pm IST
DO NOT prefix any country code e.g. +91 or 00
NRI customers, can reach on
+91- 89166 94100
Mon-Sat 10 am to 7 pm IST
Local Charges Applicable

HDFC Life Insurance Email

For any service related queries, please mail us on service@hdfclife.com
For NRI service, please mail us on nriservice@hdfclife.com

HDFC Life Insurance Corporate Office

HDFC Life Insurance Company Limited
12th Floor, Lodha Excelus,
Apollo Mills Compound,
N .M. Joshi Road, Mahalaxmi,
Maharashtra,
Mumbai - 400011.

HDFC Life Insurance International Liaison Office

HDFC Life Insurance Company Limited
Office number- 207, 2nd floor,
The Business Center, Bank Street,
Bur Dubai,
Dubai, United Arab Emirates.

HDFC Life Insurance Customer service - Mumbai

HDFC Life Insurance Company Limited
11th Floor, Lodha Excelus Apollo Mills Compound,
N .M. Joshi Road,
Mahalaxmi, Mumbai- 400011

HDFC Life Insurance Customer service Chennai

HDFC Life Insurance Company Limited
37/38, 2nd Floor,
ASV Ramana Towers,
Venkatnarayana Road,
T.Nagar,
Chennai-600017