HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5509 Consumer Court Cases Against HDFC Bank.
HDFC Bank Ltd V/S HarendraSingh Jadeja
Court Name: Kachchh
Appelant Advocate N.C.Mankad
Respondant Advocate U.H.Thakar
Case Number: 10
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Date of Filing: 03-04-2010
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Date of Upload: 24-08-2020
The General Manager HDFC bank Ltd. V/S Mr.Harmeet Singh
Court Name: DF-I
Appelant Advocate
Respondant Advocate
CHANDIGARH DISTRICT CONSUMER DISPUTES REDRESSAL FORUM - I Plot No 5- B, Sector 19 B, Madhya Marg, Chandigarh - 160 019CONSUMER CASE NO. 191 of 2010 1. Mr.Harmeet SinghS/o S. Gurbaksh Singh(Case-Gagan Deep Singh & Others) 158, basant Avenue Amritsar-143001 ...........Appellant(s)V...
Case Number: 191
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Date of Filing: 26-03-2010
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Date of Upload: 30-11--0001
Branch Manager HDFC Bank Ltd V/S Joy. K. P
Court Name: Trissur
Appelant Advocate A. D. Benny
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMAyyanthole , ThrissurCONSUMER CASE NO. 04 of 1081 1. Joy. K. PKanjirathingal (H), P. O. Poothole, West Fort , Thrissur ...........Respondent(s) For the Appellant :A. D. Benny, Advocate for For the Respondent :V. K. Sathyajith and V. R. Jyothis...
Case Number: 4
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Date of Filing: 25-08-2004
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Date of Upload: 30-11--0001
HDFC Bank Ltd. V/S Ranjit Kr. Saha and Arjun Ch. Saha
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
CDRF, Unit-I, KolkataCDF, Unit-I, Kolkata, 8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-87.consumer case(CC) No. CC/08/196 Ranjit Kr. Saha and Arjun Ch. Saha ...........Appellant(s)Vs.HDFC Bank Ltd. ...........Respondent(s) BEFORE: Complainant(s)/Appellant(s): OppositeParty/Re...
Case Number: 8
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Date of Filing: 13-06-2008
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Date of Upload: 30-11--0001
THE MANAGER, HDFC BANK V/S DASHRATH RAGUNATH BHALEKAR
Court Name: Ahmedabad City
Appelant Advocate SELF
Respondant Advocate V M PANCHOLI
Case Number: 8
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Date of Filing: 19-03-2008
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Date of Upload: 25-09-2020
HDFC Bank Ltd V/S Joy
Court Name: Trissur
Appelant Advocate C. S. A. Illah
Respondant Advocate Paulochan Antony. P. and Jeejo . C. Sunny
CONSUMER DISPUTES REDRESSAL FORUMAyyanthole , ThrissurCONSUMER CASE NO. 06 of 488 1. Joy Vadakkott House. Meloor ...........Respondent(s) For the Appellant :C. S. A. Illah, Advocate for For the Respondent :Paulochan Antony. P. and Jeejo . C. Sunny, Advocate Dated : 09 Mar 20...
Case Number: 6
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Date of Filing: 04-07-2006
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Date of Upload: 30-11--0001
The Manager HDFC Bank Ltd, V/S K.Narayana Prakash, s/o K.Yellaiah
Court Name: Medak
Appelant Advocate Sri G.Chandra Shekar
Respondant Advocate Sri Srinivas Rao
CAUSE TITLE ANDJUDGEMENTComplaint Case No. CC/44/20091. K.Narayana Prakash, s/o K.Yellaiahh.no.8-80, Isnapur 'X' road, Patancheru , Medak District...........Complainant(s)Versus1. The Manager HDFC Bank Ltd,R.C.Puram Medak District............Opp.Party(s) BEFORE: For the Complaina...
Case Number: 44
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Date of Filing: 04-07-2009
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Date of Upload: 25-02-2016
The Manager HDFC Bank Ltd V/S Md Tajuddin s/o Abdul Hameed Bagh
Court Name: Bidar
Appelant Advocate Suresh Auradkar
Respondant Advocate Rajesh guljar
Case Number: 86
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Date of Filing: 13-04-2009
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Date of Upload: 28-03-2021
Gurdial Singh Chawla V/S HDFC Bank
Court Name: StateCommission
Appelant Advocate Sh. Sandeep Suri, Adv
Respondant Advocate
The State Consumer Disputes Redressal CommissionUnion Territory,Chandigarh ,Plot No 5-B, Sector No 19B,Madhya Marg, Chandigarh-160 019FIRST APPEAL NO. 60 of 2010 1. HDFC BankSCO 78-79, sector 8, Chandigarh ...........Appellant(s)Vs.1. Gurdial Singh Chawla 3196, Sector 21-D, Chand...
Case Number: 60
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Date of Filing: 09-02-2010
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Date of Upload: 30-11--0001
Manager, HDFC Bank Ltd., and another V/S Smt.Dakshayani and Thyagaraju
Court Name: Mysore
Appelant Advocate Raghu L.
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM MYSORENo.1542/F, Anikethana Road, C and D Block, J.C.S.T. Layout, Kuvempunagara, (Behind Jagadamba Petrol Bunk), Mysore-570009.consumer case(CC) No. CC/10/71 Smt.Dakshayani and ThyagarajuThyagaraju, ...........Appellant(s)Vs.Manager, HDF...
Case Number: 10
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Date of Filing: 25-02-2010
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041