HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5509 Consumer Court Cases Against HDFC Bank.
Sri Subhasish Roy V/S HDFC Bank Ltd.
Court Name: StateCommission
Appelant Advocate Mr. Prasanta Banerjee
Respondant Advocate Mr. P. R. Bakshi.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGALBHABANI BHAWAN (Gr. Floor),31, Belvedere Road, Kolkata - 700027FA No: 413 Of 2010(Arisen out of Order Dated 06/01/2010 in Case No. 607/2009 of District Kolkata-II)1. HDFC Bank Ltd.Gilander House, 1st Floor, Block-A, 8, Netaji...
Case Number: 413
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Date of Filing: 27-07-2010
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Date of Upload: 30-11--0001
HDFC Bank Ltd. V/S Sri Subhasish Roy.
Court Name: StateCommission
Appelant Advocate Mr. P. R. Baksi.
Respondant Advocate Mr. Prasanta Banerjee.
STATE CONSUMER DISPUTES REDRESSAL COMMISSIONWEST BENGALBHABANI BHAWAN (Gr. Floor),31, Belvedere Road, Kolkata - 700027FA No: 202 Of 2010(Arisen out of Order Dated 06/01/2010 in Case No. 607/2009 of District Kolkata-II)1. Sri Subhasish Roy.S/O Late B. P. Roy. Flat No. 1B, Tollywoo...
Case Number: 202
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Date of Filing: 22-04-2010
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Date of Upload: 30-11--0001
HDFC Bank Ltd V/S Shashikant P Vaidya
Court Name: Additional DCF, Mumbai(Suburban)
Appelant Advocate
Respondant Advocate
ADDITIONAL DISTRICT CONSUMER REDRESSAL DISPUTES FORUM,BANDRA3rd floor,New ADM BLDG. Near Chetna College,Bandra(E)-51.Execution Application No. EA/09/12 1. Shashikant P Vaidya52/53, Transit Camp, Gopi Tank Road, Matunga (W), Mumbai 16 ...........Appellant(s)Versus.1. HDFC Bank Ltd...
Case Number: 9
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Date of Filing: 04-06-2009
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Date of Upload: 30-11--0001
Shri Anant Tukaram Motghare V/S Branch Manager HDFC Credit Cards HDFC Bank Credit Card Division
HDFC Bank HDFC Bank Hdfc Hdfc Credit Card
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
Case Number: 476
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Date of Filing: 30-11-2010
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Date of Upload: 18-02-2016
Anant RTukaram Motghare V/S Branch manager HDFC Bank
Court Name: StateCommission
Appelant Advocate Ritesh Isaac
Respondant Advocate
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRACIRCUIT BENCH AT NAGPUR5 TH FLOOR, ADMINISTRATIVE BUILDING NO. 1CIVIL LINES, NAGPUR-440 001First Appeal No. A/10/476(Arisen out of Order Dated null in Case No. cc/668/2009 of District )1. Branch manager HDFC Bank Ramdas Pet...
Case Number: 10
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Date of Filing: 13-06-2010
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Date of Upload: 30-11--0001
Manager, HDFC Bank V/S Mukesh Prabhulal Jani
Court Name: Rajkot Addl
Appelant Advocate A D Vyas
Respondant Advocate B N Daftary
Case Number: 2010
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Date of Filing: 13-04-2010
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Date of Upload: 04-03-2020
HDFC BANK V/S SHASHEER.P
Court Name: Malappuram
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMMALAPPURAMComplaint Case No. CC/09/1811. SHASHEER.PS/O MUHAMMAD,PADAVANNA HOUSE,MANJERI .PO,MALAPPURAMKerala...........Complainant(s)Versus1. HDFC BANKREP MANAGER,SIMAX TOWER.OPP GEM T.V.S,KANNUR ROAD NADAKKAVUKOZHIKODE673011KOZHIKODEKerala..........
Case Number: 9
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Date of Filing: 22-07-2009
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Date of Upload: 30-11--0001
The Manager, HDFC Bank Ltd, V/S KP Niyas
Court Name: Kannur
Appelant Advocate
Respondant Advocate
CDRF,KannurCDRF,KannurComplaint Case No. CC/10/152 1. KP NiyasKasthuri, Three Road, Azhekode, Kannur Kerala ...........Appellant(s)Versus.1. The Manager, HDFC Bank Ltd, Kannur Branch, KVR TowerKannur Kerala ...........Respondent(s) BEFORE:HONORABLE MR. GOPALAN.K ,PRESIDENTHONORAB...
Case Number: 10
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Date of Filing: 14-06-2010
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Date of Upload: 30-11--0001
HDFC Bank Limited V/S Franklin Joshua
HDFC Bank HDFC Bank Hdfc Franklin
Court Name: Bangalore 4th Additional
Appelant Advocate Inperson
Respondant Advocate
BEFORE THE 4TH ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.8, 7th Floor, Sahakara Bhavan, Cunnigham Road, Bangalore 560052Complaint Case No. CC/10/2559 1. Franklin Joshua#35, 4th 'A' Cross, Jayappareddy Layout, Kanakanagar, Bangalore-32. BangaloreKarn...
Case Number: 10
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Date of Filing: 08-11-2010
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Date of Upload: 30-11--0001
THE MANAGER, HDFC BANK LTD V/S NIRMAL K TOPRANI
Court Name: StateCommission
Appelant Advocate ANAND V. PATWARDHAN
Respondant Advocate Mr. Wadia, Ghandy & Co.
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. A/10/173(Arisen out of Order Dated 09/12/2009 in Case No. 31/2009 of District Mumbai) 1. NIRMAL K TOPRANI202-4, SAHAKAR NIKETAN GROUND FLOOR, WADALA (W), MUMBAI - 400 031.MUMBAI....
Case Number: 10
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Date of Filing: 11-02-2010
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041