HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5509 Consumer Court Cases Against HDFC Bank.
BHARAT G CHUGH V/S HDFC BANK LTD
Court Name: StateCommission
Appelant Advocate H & M LEGAL ASSOCIATES
Respondant Advocate
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIMiscellaneous Application No. MA/10/6701. HDFC BANK LTD26-A NARAYAN PROPERTIES CHANDIVALI SAKI NAKA ANDHERI EASTMUMBAI MAHARASHTRA ...........Appellant(s)Versus1. BHARAT G CHUGHR/AT 11 RAJ RATAN P...
Case Number: 10
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Date of Filing: 24-11-2010
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Date of Upload: 30-11--0001
PADMAKUMAR A NAMBIAR V/S HDFC BANK LTD.
Court Name: NCDRC
Appelant Advocate MR. RISHAB RAJ JAIN
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1131 OF 2011(Against the Order dated 18/10/2010 in Appeal No. 2641/2010 of the State Commission Karnataka)1. HDFC BANK LTD.Office at HDFC Bank House, Senapti Bapat Marg, Lower Parel (West)Mumbai - 4000...
Case Number: 1131
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Date of Filing: 06-04-2011
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Date of Upload: 07-10-2011
M/s HDFC Bank Ltd. and 3 others V/S Arunava Roy
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Case Number: 10
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Date of Filing: 08-07-2010
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Date of Upload: 24-01-2023
HDFC BANK V/S M/S. SHREE SOUND PVT.LTD.
Court Name: StateCommission
Appelant Advocate MS. GEETA KAMAT
Respondant Advocate --
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIComplaint Case No. CC/05/111. M/S. SHREE SOUND PVT.LTD.SHREE SOUND COMPLEX, MADHAVDAS PASTA RD, DADAR(E), MUMBAI-400014............Complainant(s)Versus1. HDFC BANK101/104, TULSIANI CHEMBERS, NARIM...
Case Number: 5
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Date of Filing: 28-01-2005
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Date of Upload: 30-11--0001
The Manager, HDFC Bank V/S SA Wahab
Court Name: Kasaragod
Appelant Advocate
Respondant Advocate
Complaint Case No. CC/10/291. SA WahabManaging Director, Mehaboob YTheaters, KasaragodKasaragodKerala...........Complainant(s)Versus1. The Manager, HDFC BankKasaragodKasaragodKerala2. HDFC Bank LtdHDFC Bank House, Senapathi, Bapat Marg, Lower Pasel(West)MumbaiKasaragodKerala3. HD...
Case Number: 10
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Date of Filing: 17-02-2010
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Date of Upload: 30-11--0001
HDFC BANK LTD V/S Mustafa
Court Name: Kasaragod
Appelant Advocate K.M.Ballakuraya, Kasaragod
Respondant Advocate
Complaint Case No. CC/10/1391. MustafaR.K. House, Kulangara, Kudlu.Po.KasaragodKerala...........Complainant(s)Versus1. HDFC BANK LTDRAC,2nd floor, Simax Tower, Vandipatta, Kannur Road, CalicutKozhikodeKerala............Opp.Party(s) BEFORE:HONORABLE K.T.Sidhiq PRESIDENTHONABLE MRS...
Case Number: 10
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Date of Filing: 11-06-2010
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Date of Upload: 30-11--0001
HDFC Bank V/S Bharat Chandrakant Sontakke
Court Name: Jalna
Appelant Advocate J. K. Bhalmode
Respondant Advocate Vipul Deshpande
REPORTSSurvey No.488 Opp. Krida Bhavan bypass road JalnaCONSUMER CASE NO. 15 of 2011 1. Bharat Chandrakant SontakkeWaghrul(jha)JalnaMaharashtra ...........Appellant(s)Vs.1. HDFC BankShivani Chembars,Manjit Nagar,Jalna RoakAurangabadMaharashtra ...........Respondent(s) For the Ap...
Case Number: 15
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Date of Filing: 28-01-2011
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Date of Upload: 30-11--0001
Raj Kumar V/S HDFC Bank Limited
Court Name: StateCommission
Appelant Advocate Sh. Sandeep Suri, Adv. for the appellant
Respondant Advocate Sh.B.S.Bisht, Adv. for the respondent
The State Consumer Disputes Redressal CommissionUnion Territory,Chandigarh ,Plot No 5-B, Sector No 19B,Madhya Marg, Chandigarh-160 019FIRST APPEAL NO. 439 of 2010 1. HDFC Bank LimitedSCO 76-77,Sector 8C, Chandigarh and also at Senapati Bapat Marg, Lower Parol, Mumbai ...........A...
Case Number: 439
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Date of Filing: 01-12-2010
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Date of Upload: 30-11--0001
HDFC BANK LTD V/S M. LAKSHMI, MANIYALATH HOUSE
Court Name: Malappuram
Appelant Advocate
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMMALAPPURAMComplaint Case No. CC/10/1771. M. LAKSHMI, MANIYALATH HOUSENEDUVA-PO,PARAPPANAGADI,MALAPPURAM...........Complainant(s)Versus1. HDFC BANK LTDMATHER SQUARE,OPP. NORTH RAILWAY STATION,ERNAKULAM-682012.2. MAGMA FINCORP LIMITEDREGISTERED OFFI...
Case Number: 10
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Date of Filing: 06-09-2010
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Date of Upload: 30-11--0001
R. VISWESWARAN V/S HDFC BANK LTD.
Court Name: StateCommission
Appelant Advocate ADV.MEWAR
Respondant Advocate ADV. VEKANTRAMAN
STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRACIRCUIT BENCH AT NAGPUR5 TH FLOOR, ADMINISTRATIVE BUILDING NO. 1CIVIL LINES, NAGPUR-440 001First Appeal No. A/09/237(Arisen out of Order Dated 12/01/2009 in Case No. CC/07/486 of District )1. HDFC BANK LTD. NAPUR..............
Case Number: 9
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Date of Filing: 05-03-2009
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041