HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5509 Consumer Court Cases Against HDFC Bank.
General Manager HDFC Bank V/S Govind N. Kamat
Court Name: Pune
Appelant Advocate Manasi M. Sathe
Respondant Advocate
Complaint Case No. CC/10/5851. Govind N. Kamat1417,Sadashiv peth,Paurnima Apat.Opp. Renuka Swaroop. school,Pune 411030PuneMaha...........Complainant(s)Versus1. General Manager HDFC BankShankarshet road,Vardhaman Bld. 2nd floor,Pune 411042PuneMaha2. Amol Yadav,Recovery officerHDFC...
Case Number: 10
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Date of Filing: 15-12-2010
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Date of Upload: 30-11--0001
HDFC Bank Limited V/S Mr. Rohit Bhateja
Court Name: DF-I
Appelant Advocate
Respondant Advocate
Disctrict Consumer Redressal ForumChadigarhCONSUMER CASE NO. 605 of 2011 1. Mr. Rohit BhatejaS/o Mr. ram Saran Dass Bhateja R/o House No. 325 Sector-21/A Chandigarh and Mr. Gauri Bhateja W/o Mr. Rohit Bhateja R/o House No. 325 Sector-21/A Chandigarh ...........Appellant(s)Vs.1. H...
Case Number: 605
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Date of Filing: 12-10-2011
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Date of Upload: 30-11--0001
SMT. MUKESH & ANR. V/S HDFC BANK LTD.
Court Name: NCDRC
Appelant Advocate MR. RISHAB RAJ JAIN
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4089 OF 2009(Against the Order dated 14/10/2009 in Appeal No. 1476/2009 of the State Commission Haryana)1. HDFC BANK LTD.Registered office at. HDFC Bank Senapati Bapat Marg Lower Parel West Mumbai -400...
Case Number: 4089
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Date of Filing: 06-11-2009
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Date of Upload: 09-01-2012
MR.K.NARAYANA PRAKASH S/O K.YELLAIAH V/S M/S HDFC BANK LIMITED, THE MANAGER
Court Name: StateCommission
Appelant Advocate M/S AMANCHARLA V.GOPALA RAO
Respondant Advocate Mr.G.Chandrasehar
First Appeal No. FA/768/09(Arisen out of Order Dated null in Case No. of District Visakhapatnam-II)1. M/S HDFC BANK LIMITED, THE MANAGERD.NO.6-1-73, LAKADIKAPOOL, HOTEL ASHOKA COMPLEX, HYDERABAD.HYDERABADAndhra Pradesh...........Appellant(s)Versus1. MR.K.NARAYANA PRAKASH S/O K.YE...
Case Number: 768
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Date of Filing: 13-08-2009
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Date of Upload: 30-11--0001
HDFC Bank V/S S.D.Mule
Court Name: Pune
Appelant Advocate A.C.Umarani
Respondant Advocate M.S.Hartalkar
Complaint Case No. cc/2007/1831. S.D.MuleKothrud Pune...........Complainant(s)Versus1. HDFC BankParvati Pune 09............Opp.Party(s) BEFORE: Smt. Anjali Deshmukh PRESIDENT Shri. S. K. Kapase MEMBER PRESENT: ORDERद्वारा-श्री. एस.के.कापसे, ...
Case Number: 2007
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Date of Filing: 24-07-2007
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Date of Upload: 30-11--0001
HDFC Bank Ltd V/S Radhashyam soni
Court Name: Bangalore 3rd Additional
Appelant Advocate
Respondant Advocate
Case Number: 618
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Date of Filing: 28-03-2011
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Date of Upload: 15-03-2022
HDFC Bank V/S Vikram Garg
Court Name: Bhatinda
Appelant Advocate Vikas singla
Respondant Advocate Sh.Vinod Garg,O.P.s.
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,BATHINDA (PUNJAB)DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,Govt.House No.16-D,Civil station,Near SSP Residence,BATHINDA-151001.Complaint Case No. CC/11/437 1. Vikram Gargson of sh.Madan lal Garg,r/oH.No.5146,Cozy Home Nai Basti,Gali No....
Case Number: 11
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Date of Filing: 29-08-2011
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Date of Upload: 30-11--0001
HDFC bank Sector-8 Chandigarh V/S Dr. C.B.Singh
Court Name: DF-I
Appelant Advocate
Respondant Advocate
Disctrict Consumer Redressal ForumChadigarhMISCELLANEOUS APPLICATION NO. 199 of 2011 1. Dr. C.B.Singh# House no. 1459 SEctor-44/B Chandigarh ...........Respondent(s) For the Appellant : For the Respondent :Dated : 21 Dec 2011 ORDER BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSA...
Case Number: 199
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Date of Filing: 14-12-2011
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Date of Upload: 30-11--0001
HDFC bank V/S Vikas Bhatnagar
Court Name: DF-I
Appelant Advocate
Respondant Advocate
Disctrict Consumer Redressal ForumChadigarhCONSUMER CASE NO. 179 of 2010 1. Vikas BhatnagarC-18/B D.D.Puram Bareilly UP ...........Appellant(s)Vs.1. HDFC bankSCO No. 78-79 Sector-8 Chandigarh through its Branch Manager2. HDFC Bank Credit Cards Division 51-52 Ph-3B2 Mohali Through...
Case Number: 179
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Date of Filing: 17-03-2010
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Date of Upload: 30-11--0001
HDFC Bank and Another V/S Rajendran
Court Name: Thiruvananthapuram
Appelant Advocate
Respondant Advocate
Complaint Case No. CC/11/1971. RajendranSocial Dev. Resources, Kovilnada,Parasuvakkal PostTVM...........Complainant(s)Versus1. HDFC Bank and AnotherVazhuthacaud2. Shift Thoughts ConsultancyNew Delhi............Opp.Party(s) BEFORE: Sri G. Sivaprasad PRESIDENT Smt. Beena Kumari. A ...
Case Number: 11
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Date of Filing: 16-06-2011
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041