HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5509 Consumer Court Cases Against HDFC Bank.
Case Number: 484
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Date of Filing: 19-07-2011
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Date of Upload: 13-02-2016
SHRI SANAP VISHNU KERU V/S HDFC BANK LTD
Court Name: StateCommission
Appelant Advocate MRS ANITA MARATHE
Respondant Advocate
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIMiscellaneous Application No. MA/11/2731. HDFC BANK LTD5 & 6 SUYOGIT SANKUL SHARANPUR ROAD NASHIK NASHIK MAHARASHTRA NASHIKMAHARASHTRA...........Appellant(s)Versus1. SHRI SANAP VISHNU KERUM-42/AK/...
Case Number: 11
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Date of Filing: 13-06-2011
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Date of Upload: 30-11--0001
PARESH JAMNABAI BERA V/S HDFC BANK LTD.
Court Name: NCDRC
Appelant Advocate MR. RISHAB RAJ JAIN
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 344 OF 2012(Against the Order dated 12/10/2011 in Appeal No. 236/2011 of the State Commission Gujarat)1. HDFC BANK LTD.2nd floor, Express Building, Bhadur Shah Zafar MargNew Delhi - 110 002Delhi..........
Case Number: 344
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Date of Filing: 25-01-2012
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Date of Upload: 23-04-2012
Kanwal Ohri V/S HDFC Bank Ltd
Court Name: StateCommission
Appelant Advocate Sh. Sandeep Suri, Adv. for the appellants
Respondant Advocate Sh. Neeraj Sobti, Adv. for the respondents
The State Consumer Disputes Redressal CommissionUnion Territory,Chandigarh ,Plot No 5-B, Sector No 19B,Madhya Marg, Chandigarh-160 019FIRST APPEAL NO. 53 of 2012 1. HDFC Bank LtdBusiness Banking "P" Wing, 4th Floor, Tax Centre, 26A, Narayan Properties, Chandiwali, Andheri (East),...
Case Number: 53
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Date of Filing: 13-02-2012
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Date of Upload: 30-11--0001
HDFC Bank Ltd. V/S Parshotam Singh
Court Name: DF-I
Appelant Advocate
Respondant Advocate
Disctrict Consumer Redressal ForumChadigarhCONSUMER CASE NO. 216 of 2012 1. Parshotam SinghSobti S/o Sh.Amar Singh Sobti, R/o House No. 2091, Phase-7 Mohali ...........Appellant(s)Vs.1. HDFC Bank Ltd.retail Assets Diviusion Bank House Bldg.Ground Floor Plot No. 28, Phase-1, Indus...
Case Number: 216
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Date of Filing: 09-04-2012
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Date of Upload: 30-11--0001
HDFC Bank V/S Sarita Choudhary
Court Name: DF-I
Appelant Advocate
Respondant Advocate
Disctrict Consumer Redressal ForumChadigarhCONSUMER CASE NO. 38 of 2012 1. Sarita ChoudharyD/o Sh. Karam Chand Rana R/o House No. 616 SEctor-36/B Chandigarh ...........Appellant(s)Vs.1. HDFC BankSCO 371-372 SEcto-35/B Chandigarh through its Branch Manager ...........Respondent(s)...
Case Number: 38
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Date of Filing: 17-01-2012
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Date of Upload: 30-11--0001
HDFC BANK V/S CLOVER ESTATES PVT. LTD.
Court Name: NCDRC
Appelant Advocate MS. INDU MALHOTRA
Respondant Advocate MR. RISHAB RAJ JAIN
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 77 OF 2012 IN OP/311/20001. CLOVER ESTATES PVT. LTD............Appellants(s)Versus1. HDFC BANK...........Respondent(s) BEFORE: HON'BLE MR. JUSTICE R. C. JAIN, PRESIDING MEMBERHON'BLE MR. S...
Case Number: 77
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Date of Filing: 25-01-2012
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Date of Upload: 17-04-2012
HDFC BANK LTD. V/S ANIT PROPERTIES PVT. LTD.
HDFC Bank HDFC Bank Hdfc Properties
Court Name: NCDRC
Appelant Advocate MS. INDU MALHOTRA
Respondant Advocate MR. RISHAB RAJ JAIN
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI MISCELLANEOUS APPLICATION NO. 76 OF 2012 IN OP/306/20001. ANIT PROPERTIES PVT. LTD............Appellants(s)Versus1. HDFC BANK LTD............Respondent(s) BEFORE: HON'BLE MR. JUSTICE R. C. JAIN, PRESIDING MEMBERHON'BLE...
Case Number: 76
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Date of Filing: 25-01-2012
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Date of Upload: 17-04-2012
HDFC Bank V/S Ms. Arti Krishnan
Court Name: Mumbai(Suburban)
Appelant Advocate Swati Pokle
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM MUMBAI SUBURBAN DISTRICT3RD FLOOR, ADMINISTRATIVE BLDG., NR. CHETANA COLLEGE, BANDRA(E), MUMBAI-51.Complaint Case No. CC/10/2241. Ms. Arti KrishnanA-202,Sunshine Apt.,Raheja Vihar, Near Chandivali Studio, Chanuidvali, Mumbai-72.Maharastra...........
Case Number: 10
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Date of Filing: 09-04-2010
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Date of Upload: 30-11--0001
The Manager Card Services The HDFC Bank Cards Division V/S U.Madhav Kamath Aged about 60 Years S/o. Srinivas
Court Name: Bangalore 4th Additional
Appelant Advocate Sri. S. Rajashekar
Respondant Advocate
BEFORE THE 4TH ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, BANGALORE URBANNo.8, 7th Floor, Shakara Bhavan,Cunninghum, Bangalore:-560052Complaint Case No. CC/11/21051. U.Madhav Kamath Aged about 60 Years S/o. Srinivas Syndicate Bank Colony, Magadi Main Road, Bangalore -...
Case Number: 11
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Date of Filing: 21-11-2011
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041