HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5509 Consumer Court Cases Against HDFC Bank.
HDFC Bank Limited and another V/S Kailash Nath Agarwal
Court Name: Kolkata-I(North)
Appelant Advocate
Respondant Advocate
Consumer Disputes Redressal Forum,Unit-I, Kolkatahttp://confonet.nic.inComplaint Case No. CC/10/1661. Kailash Nath Agarwal8A, Alipore Road, Kolkata-700027.KolkataWest Bengal...........Complainant(s)Versus1. HDFC Bank Limited and anotherNew Alipore, Kolkata-700027.KolkataWest Beng...
Case Number: 10
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Date of Filing: 19-05-2010
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Date of Upload: 30-11--0001
Satnam Kaur V/S HDFC Bank
Court Name: StateCommission
Appelant Advocate Sh. Sandeep Suri, Adv. for the appellant
Respondant Advocate
The State Consumer Disputes Redressal CommissionUnion Territory,Chandigarh ,Plot No 5-B, Sector No 19B,Madhya Marg, Chandigarh-160 019FIRST APPEAL NO. 141 of 2012 1. HDFC Bank ...........Appellant(s)Vs.1. Satnam Kaur ...........Respondent(s) For the Appellant :Sh. Sandeep Suri...
Case Number: 141
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Date of Filing: 24-04-2012
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Date of Upload: 30-11--0001
VICKY MALHOTRA V/S HDFC BANK LTD.
Court Name: NCDRC
Appelant Advocate MR. RISHAB RAJ JAIN
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1802 OF 2012(Against the Order dated 29/02/2012 in Appeal No. of the State Commission Punjab)1. HDFC BANK LTD.Having its Branch Office at Sutehri road, Opp Hotel MaharajaHoshiarpur - 146001Punjab.........
Case Number: 1802
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Date of Filing: 01-05-2012
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Date of Upload: 18-05-2012
Branch Manager, HDFC Bank Ltd, V/S Rajesh S/o Prem Singh Parihar
Court Name: Dhar
Appelant Advocate G.K. Sisodiya
Respondant Advocate Girish Purohit
Case Number: 83
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Date of Filing: 16-05-2012
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Date of Upload: 17-08-2016
MR.V.SURESH KUMAR YADAV V/S HDFC BANK LIMITED, REP.BY ITS MANAGER
Court Name: StateCommission
Appelant Advocate MR.J.LOKESH REDDY
Respondant Advocate M.MOHAN BUJJI
First Appeal No. FA/1221/2010(Arisen out of Order Dated 30/08/2010 in Case No. 1076/2008 of District Hyderabad-I)1. HDFC BANK LIMITED, REP.BY ITS MANAGER4TH FLOOR, LALA LANDMARK, 5-4-94 TO 97, RANIGUNJ, M.G.ROAD, SECUNDERABAD............Appellant(s)Versus1. MR.V.SURESH KUMAR YADA...
Case Number: 1221
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Date of Filing: 04-10-2010
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Date of Upload: 30-11--0001
HDFC Bank Ltd. V/S SK. ABDUL RAHAMAN
Court Name: Burdwan
Appelant Advocate Sanyuk Banerjee
Respondant Advocate
...
Case Number: 10
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Date of Filing: 06-08-2010
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Date of Upload: 30-11--0001
HDFC Bank V/S Mohinderjit Singh Sethi
Court Name: DF-I
Appelant Advocate Amar Vivek
Respondant Advocate
Disctrict Consumer Redressal ForumChadigarhCONSUMER CASE NO. 488 of 2011 1. Mohinderjit Singh SethiSenior Advocate, R/o # 155, Sector 9/B, Chandigarh.2. Dr. Prof. Rajmohini Sethi,R/o # 155, Sector 9/B, Chandigarh. ...........Appellant(s)Vs.1. HDFC Bank through its Managing Direct...
Case Number: 488
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Date of Filing: 24-08-2011
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Date of Upload: 30-11--0001
HDFC Bank Ltd, V/S Mr. Atiqur Rahman Khan
Court Name: Mumbai(Suburban)
Appelant Advocate Wavikar
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUM MUMBAI SUBURBAN DISTRICT3RD FLOOR, ADMINISTRATIVE BLDG., NR. CHETANA COLLEGE, BANDRA(E), MUMBAI-51.Complaint Case No. CC/10/1511. Mr. Atiqur Rahman KhanC/o. Sansulla Khan, Room No.30, Khadi Hari Masjid Chawl, Near Kurla Court, LBS Marg, Kurla-Wes...
Case Number: 10
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Date of Filing: 09-03-2010
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Date of Upload: 30-11--0001
Br.Manager, HDFC Bank Ltd. V/S Smt. Shahista Shakil Riyaj Yusuf
Court Name: Nagpur
Appelant Advocate Adv. Gulam Abbas
Respondant Advocate Adv.M.Y.Wadodkar
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5 th Floor, Civil Lines.Nagpur-440 0010712-2548522Complaint Case No. CC/11/3041. Smt. Shahista Shakil Riyaj YusufAshok NagarNagpurMaharashtra2. Shakil Riyaj YusufAshok NagarNagpurMaharashtra...........Co...
Case Number: 11
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Date of Filing: 01-06-2011
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Date of Upload: 30-11--0001
Br.Manager, HDFC Bank V/S Shakil Riyaj Yusuf
Court Name: Nagpur
Appelant Advocate Adv. Ghulam Abbas Qubbawala
Respondant Advocate Adv.M.Y.Wadodkar
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, NAGPURNew Administrative Building5 th Floor, Civil Lines.Nagpur-440 0010712-2548522Complaint Case No. CC/11/3031. Shakil Riyaj YusufAshok Nagar, NagpurMaharashtra2. Smt. Shahista Shakil Riyaj YusufAshok NagarNagpurMaharashtra..............
Case Number: 11
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Date of Filing: 01-06-2011
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041