HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5509 Consumer Court Cases Against HDFC Bank.
HEMANT V/S HDFC BANK LTD.
Court Name: StateCommission
Appelant Advocate SH.P.SINGH
Respondant Advocate
Case Number: 9
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Date of Filing: 06-11-2009
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Date of Upload: 26-05-2016
HDFC BANK LTD V/S VIPUL COPPER PVT LTD
Court Name: Ahmedabad Addl
Appelant Advocate K S PANCHAL
Respondant Advocate V.M. PANCHOLI
Case Number: 11
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Date of Filing: 30-04-2011
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Date of Upload: 21-01-2020
HDFC BANK LIMITED V/S MARUTI PRINTING PRESS
HDFC Bank HDFC Bank Hdfc Maruti
Court Name: Ahmedabad Rural
Appelant Advocate R.U.NAHAR
Respondant Advocate CHIRAG KOTHARI
Case Number: 12
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Date of Filing: 21-08-2012
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Date of Upload: 09-12-2021
HDFC BANK LIMITED V/S PATEL BANSIBHAI DAHYABHAI
Court Name: Ahmedabad Rural
Appelant Advocate R.U.NAHAR
Respondant Advocate CHIRAG KOTHARI
Case Number: 12
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Date of Filing: 21-08-2012
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Date of Upload: 09-12-2021
HDFC BANK +01 V/S R. B. MEHTA
Court Name: Ahmedabad Rural
Appelant Advocate H.L. PARMAR
Respondant Advocate PATH DAVESWAR
Case Number: 12
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Date of Filing: 12-12-2012
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Date of Upload: 02-10-2020
M/S OASIS TRAVELS & TOURS V/S HDFC BANK LTD
Court Name: StateCommission
Appelant Advocate MATHEW.B.KURIEN
Respondant Advocate
Kerala State Consumer Disputes Redressal CommissionVazhuthacaud,ThiruvananthapuramFirst Appeal No. A/12/390(Arisen out of Order Dated 30/11/2011 in Case No. CC/416/08 of District Ernakulam)1. HDFC BANK LTDSENAPATHI BAPATH MARG,LOWER PAREL,MUMBAIMUMBAIMAHARASHTRA...........Appella...
Case Number: 12
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Date of Filing: 19-05-2012
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Date of Upload: 30-11--0001
HDFC Bank Ltd. V/S RAJ KUMAR PANDEY
Court Name: Howrah
Appelant Advocate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH20, Round Tank Lane, Howrah – 711 101.(033) 2638-0892; 0512 E-Mail:- confo-hw-wb@nic.in Fax: - (033) 2638-0892Complaint Case No. CC/13/041. RAJ KUMAR PANDEYS/O- Mata Sankar Pandey, Alampur, P.O.- New Kolorah, P.S.- Sanrrail, Howr...
Case Number: 13
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Date of Filing: 04-01-2013
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Date of Upload: 30-11--0001
HDFC Bank ltd. V/S Akbar Singh
Court Name: Bhatinda
Appelant Advocate Arvind Ghai
Respondant Advocate
DISTT.CONSUMER DISPUTES REDRESSAL FORUM,Govt.House No.16-D,Civil Station, Near SSP Residence,BATHINDA-151001(PUNJAB) Complaint Case No. CC/12/5501. Akbar Singhson of Sukhdev singh son of Jangir singh r/o vill.Gill Patti tehsil and district Bathinda...........Complainant(s)Versus1...
Case Number: 12
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Date of Filing: 07-11-2012
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Date of Upload: 30-11--0001
HDFC Bank V/S Bhartendu Sood
Court Name: StateCommission
Appelant Advocate Sh. Bhartendu Sood, appellant in person and on behalf of appellant no. 2. H
Respondant Advocate Sh. R.S.Bhatia, Adv. for the respondent
First Appeal No. FA/137/2013(Arisen out of Order Dated null in Case No. of District )1. Bhartendu SoodS/o Late Sh. Bhupinder Nath House No. 231, Sector-45/A, Chandigarh-160047...........Appellant(s)Versus1. HDFC BankSector-35, Chandigarh...........Respondent(s) BEFORE:HON'BLE MR....
Case Number: 137
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Date of Filing: 01-04-2013
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Date of Upload: 30-11--0001
HDFC Bank V/S Jagdish Chander
Court Name: DF-II
Appelant Advocate Mr. Pawan Kumar Sharma, Adv.
Respondant Advocate
CHANDIGARH DISTRICT CONSUMER DISPUTES REDRESSAL FORUM-IIPlot No. 5-B, Sector 19-B, Madhya marg, Chandigarh - 160019CONSUMER CASE NO. 230 of 2013 1. Jagdish ChanderS/o sh. Mata Din R/o H.No. 316, Sector 19, Panchkula ...........Respondent(s) For the Appellant :Mr. Pawan Kumar Sha...
Case Number: 230
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Date of Filing: 24-05-2013
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041