HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5509 Consumer Court Cases Against HDFC Bank.
HDFC BANK V/S TARUN KUMAR DUTTA
Court Name: NCDRC
Appelant Advocate MR. S.K. SHARMA & MR. AMITESH KUMAR
Respondant Advocate MR. RISHAB RAJ JAIN
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2417 OF 2013(Against the Order dated 22/04/2013 in Appeal No. 677/2012 of the State Commission Delhi)1. TARUN KUMAR DUTTAR/O PLT H-33, FLAT NO-25, SECTOR-3, ROHINI,DELHI - 110085...........Petitioner(s...
Case Number: 2417
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Date of Filing: 21-06-2013
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Date of Upload: 31-10-2013
HDFC Bank Ltd V/S Mr. Kranti Satish Kanade
Court Name: Additional DCF, Pune
Appelant Advocate
Respondant Advocate
Complaint Case No. cc/08/2991. Mr. Kranti Satish KanadeFlat No. 404, Bldg No 10, DSK, Ranvara, Bavdhan...........Complainant(s)Versus1. HDFC Bank LtdLulik Apt, Showroom A& B, Ground Flor, Plot No. 3, CTS. NO. 870, Bhandarkar Road, Deccan Gymkhana, Pune 411 005............Opp.Part...
Case Number: 8
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Date of Filing: 23-08-2008
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Date of Upload: 30-11--0001
HDFC BANK V/S RAJAN ALIMCHANDANI
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. A/11/616(Arisen out of Order Dated 23/05/2011 in Case No. 124/2010 of District Central Mumbai)1. RAJAN ALIMCHANDANI47/B VENUS CO-OP HSG SOCIETY DR R G THADANINARG WORLI MUMBAIMUMB...
Case Number: 11
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Date of Filing: 15-07-2011
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Date of Upload: 30-11--0001
UMA NAGAR V/S HDFC BANK LIMITED
Court Name: NCDRC
Appelant Advocate M/S. AVA LAW ASSOCIATES
Respondant Advocate MR. UMESH NAGPAL
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4555 OF 2012(Against the Order dated 21/08/2012 in Appeal No. 1046/2010 of the State Commission Rajasthan)1. HDFC BANK LIMITEDThr Branch Office at HDFC Bank Ltd, Zonal Office Central Spine. 10. 4thf lo...
Case Number: 4555
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Date of Filing: 30-11-2012
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Date of Upload: 30-10-2013
Abhilash V.Nayar, collection manager, HDFC Bank V/S Antony M.R
Court Name: Kodagu
Appelant Advocate In person
Respondant Advocate
KODAGU DISTRICT CONSUMER DISPUTES REDRESSAL FORUMAkashvani Road Near Vartha BhavanMadikeri 571201KARNATAKA STATEPHONE 08272229852Complaint Case No. CC/42/20131. Antony M.R Margodu village & post, Madikeri taluk...........Complainant(s)Versus1. Abhilash V.Nayar, collection manager...
Case Number: 42
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Date of Filing: 25-06-2013
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Date of Upload: 20-05-2016
M/S. HDFC BANK LIMITED. V/S SRI SUKUMAR GUHA THAKURATA
Court Name: Kolkata-II(Central)
Appelant Advocate ASHOK SINHA
Respondant Advocate
cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/89/2012 1. SRI SUKUMAR GUHA THAKURATA16,MARCUS LANE,KOLKATA-700007. ...........Appellant(s)Versus.1. M/S. HDFC BANK LIMITED.256/4,A.P.C ROAD,KOLKATA-700006. ...........Respondent(s) BEFORE:HON'ABLE ...
Case Number: 89
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Date of Filing: 23-03-2012
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Date of Upload: 30-11--0001
M/S. HDFC BANK LIMITED. V/S SMT. GOPA GUHA THAKURATA & ANOTHER.
Court Name: Kolkata-II(Central)
Appelant Advocate ASHOK SINHA
Respondant Advocate
cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/83/2012 1. SMT. GOPA GUHA THAKURATA & ANOTHER.16,MARCUS LANE,KOLKATA-700009. ...........Appellant(s)Versus.1. M/S. HDFC BANK LIMITED.256/4,A.P.C ROAD,KOLKATA-700006. ...........Respondent(s) BEFORE:...
Case Number: 83
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Date of Filing: 22-03-2012
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Date of Upload: 30-11--0001
HDFC BANK V/S INDUBEN ASHOKBHAI
Court Name: Junagadh
Appelant Advocate M C ZALA
Respondant Advocate K B SANGHAVI
Case Number: 13
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Date of Filing: 17-10-2013
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Date of Upload: 08-11-2019
The Divisional Manager HDFC Bank Ltd V/S Shri Narsinva alias Subhash Manohar Dhond
Court Name: North Goa
Appelant Advocate
Respondant Advocate
BEFORE THE CONSUMER DISPUTES REDRESSAL FORUM NORTH GOA, PORVORIM,GOAComplaint Case No. CC/08/531. Shri Narsinva alias Subhash Manohar Dhond r/at S-1 Madhuban Bldg, Opp St Inez Church St Inez Panaji Goa BEFORE: Sanjay M. Chodankar PRESIDENT Dhananjay Atmaram Jog Member Smt. Varsha...
Case Number: 8
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Date of Filing: 14-05-2008
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Date of Upload: 30-11--0001
HDFC bank ltd V/S Dev Singh
Court Name: Bhatinda
Appelant Advocate Sukhdarshan sharma
Respondant Advocate
Complaint Case No. CC/13/1731. Dev Singhson of Dhanna singh r/o village Rajgarh Kubey tehsil Talwandi saboBathinda...........Complainant(s)Versus1. HDFC bank ltdModel town, through its manager,Bathinda2. Canara Banklthe ;Mall bathinda3. HDFC Bank ltd Guru kashi marg,bathinda........
Case Number: 13
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Date of Filing: 29-04-2013
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Date of Upload: 30-11--0001
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041