HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5511 Consumer Court Cases Against HDFC Bank.
1. The officer, Debt Management, HDFC Bank CARds Division, CEEnros Building, No.110, Nelson Manickya V/S Kolluru Satish S/o. Prerayya Sastry, Aged about 37 Years, Occ:Pvt. Employee, R/o. MIG-171, Bharathanagar, Hyderabad. Presently residing at G-2, Sai Krishna Apts, Kukatpalli, KPHB, Hyderabad-500 072.
Court Name: StateCommission
Appelant Advocate M/s. V. Gouri Sankara Rao
Respondant Advocate M/s Lotus Law Associates ? R1 & R2
FA No: 462 Of 2013(Arisen out of Order Dated 26/02/2013 in Case No. CC/140/2010 of District Hyderabad-II)1. Kolluru Satish S/o. Prerayya Sastry, Aged about 37 Years, Occ:Pvt. Employee, R/o. MIG-171, Bharathanagar, Hyderabad. Presently residing at G-2, Sai Krishna Apts, Kukatpalli...
Case Number: 462
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Date of Filing: 17-06-2013
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Date of Upload: 30-11--0001
HDFC BANK LIMITED. V/S PURNENDU GHOSH
Court Name: Kolkata-II(Central)
Appelant Advocate D.SAHA
Respondant Advocate
cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/245/2011 1. PURNENDU GHOSHFLAT NO-D/201,MALL ENCLAVE,13,KHUDIRAM BOSE SARANI,P.S-DUM DUM,KOLKATA-700080. ...........Appellant(s)Versus.1. HDFC BANK LIMITED.1ST FLOOR,BLOCK A,8,NETAJI SUBHAS ROAD,P.S...
Case Number: 245
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Date of Filing: 01-11-2011
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Date of Upload: 30-11--0001
Mrs. Jagjeet Sondhi V/S HDFC Bank Ltd
Court Name: StateCommission
Appelant Advocate Ashish Aggarwal
Respondant Advocate
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIRevision Petition No. RP/13/29(Arisen out of Order Dated 24/05/2013 in Case No. 258/2012 of District Thane)1. HDFC Bank LtdShop No 16/17 next to Café Coffee Day, Siddhanchal Phase IV, Vasant Viha...
Case Number: 13
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Date of Filing: 09-07-2013
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Date of Upload: 30-11--0001
UMA NAGAR V/S HDFC BANK LIMITED
Court Name: NCDRC
Appelant Advocate M/S. AVA LAW ASSOCIATES
Respondant Advocate MR. UMESH NAGPAL
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVIEW APPLICATION NO. 345 OF 2013 IN RP/4555/20121. HDFC BANK LIMITED...........Appellants(s)Versus1. UMA NAGAR...........Respondent(s) BEFORE: HON'BLE MR. JUSTICE J.M. MALIK, PRESIDING MEMBERHON'BLE MR. DR. S.M. KANT...
Case Number: 345
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Date of Filing: 11-11-2013
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Date of Upload: 23-12-2013
The Deruty Manager, HDFC Bank Ltd V/S Kishore Sadanandan
Court Name: Thiruvananthapuram
Appelant Advocate G.S. Sanal kumar
Respondant Advocate
CONSUMER DISPUTES REDRESSAL FORUMSISUVIHAR LANEVAZHUTHACAUDTHIRUVANANTHAPURAM695010Complaint Case No. CC/09/3081. Kishore SadanandanKrishna Talkies buildings, Kazhakkuttom, TvpmKerala...........Complainant(s)Versus1. The Deruty Manager, HDFC Bank LtdKENTON Towers, Near kalabhavan...
Case Number: 9
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Date of Filing: 10-11-2009
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Date of Upload: 30-11--0001
Jai Chand Rana V/S The HDFC Bank Ltd.
Court Name: StateCommission
Appelant Advocate Sh. J.S.Mann Adv.
Respondant Advocate
First Appeal No. FA/489/2013(Arisen out of Order Dated null in Case No. of District )1. The HDFC Bank Ltd.Chd. BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBER PRESENT: ORDERAs per the report of the office, the record of the District Forum has been rec...
Case Number: 489
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Date of Filing: 14-11-2013
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Date of Upload: 30-11--0001
HDFC BANK LTD. V/S SUBHASISH ROY
Court Name: Kolkata-II(Central)
Appelant Advocate P.R BAKSI
Respondant Advocate
cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Execution Application No. EA/42/2013 1. SUBHASISH ROY1B.TOLLYWOODS APARTMENTS 27B,N.S.C BOSE ROAD,P.S-JADAVPUR,KOLKATA-700047. ...........Appellant(s)Versus.1. HDFC BANK LTD.GLINDER HOUSE ,1ST FLOOR,BLOCK A 8,N.S ROAD,P....
Case Number: 42
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Date of Filing: 26-08-2013
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Date of Upload: 30-11--0001
HDFC Bank Limited, Retail Asset Division V/S B.V.Narasimha Reddy
Court Name: Hyderabad-III
Appelant Advocate M/s.S.Bhasker Reddy
Respondant Advocate M/s.P.Prasad & Associates
Case Number: 64
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Date of Filing: 10-12-2010
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Date of Upload: 20-10-2016
The Manager, HDFC Bank Ltd. V/S Kalyan Kumar Guho
Court Name: Kolkata-II(Central)
Appelant Advocate
Respondant Advocate
cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/517/2008 1. Kalyan Kumar Guho432, Dakshin Behala Road, P.S. Thakurpukur, KOlkata-700 061. ...........Appellant(s)Versus.1. The Manager, HDFC Bank Ltd.8, N. S. Road, P.S. Hare Street, Kolkata-700 001...
Case Number: 517
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Date of Filing: 10-07-2008
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Date of Upload: 30-11--0001
HDFC BANK V/S CLOVER ESTATES PVT. LTD.
Court Name: NCDRC
Appelant Advocate MS. INDU MALHOTRA
Respondant Advocate MR. RISHAB RAJ JAIN
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 306 OF 20001. ANIT PROPERTIES PVT. LTD.REGISTERED OFFICE AT 312/313 NIRMAN KENDRA OFF. DR.E. MOSES ROADMAHALAXMIMUMBAI - 400 011...........Complainant(s)Versus1. HDFC BANK LTD.RAHEJA CENTRE12TH FLOORNARIMA...
Case Number: 311
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Date of Filing: 18-08-2000
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Date of Upload: 19-11-2013
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041