HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5511 Consumer Court Cases Against HDFC Bank.
HDFC Bank V/S M/s Kohinoor Agency
Court Name: Pune
Appelant Advocate
Respondant Advocate
Complaint Case No. CC/10/741. M/s Kohinoor AgencyNarayanpeth,Pune30PuneMaha...........Complainant(s)Versus1. HDFC Bank344/A,Aditi Aprtment, Narayanpeth ,Pune 30PuneMaha............Opp.Party(s) BEFORE:HON'ABLE MR. V. P. UTPAT PRESIDENTHON'ABLE MS. Geeta S.Ghatge MEMBER PRESENT: O...
Case Number: 10
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Date of Filing: 05-02-2010
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Date of Upload: 30-11--0001
HDFC Bank V/S S.S. Mutha
Court Name: Pune
Appelant Advocate
Respondant Advocate
Complaint Case No. PDF/383/20101. S.S. MuthaGultekadi, Pune - 37...........Complainant(s)Versus1. HDFC BankChennai - 41............Opp.Party(s) BEFORE:HON'ABLE MR. V. P. UTPAT PRESIDENTHON'ABLE MS. Geeta S.Ghatge MEMBER PRESENT: ORDERPer Hon’ble Shri. V. P. Utpat, Presiden...
Case Number: 383
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Date of Filing: 17-08-2010
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Date of Upload: 30-11--0001
MANAGER, HDFC BANK V/S B. RAMAKRISHNAN
Court Name: NCDRC
Appelant Advocate IN PERSON
Respondant Advocate MR. VIKAS MEHTA
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVIEW APPLICATION NO. 62 OF 2014 IN RP/4126/20111. B. RAMAKRISHNAN...........Appellants(s)Versus1. MANAGER, HDFC BANK...........Respondent(s) BEFORE: HON'BLE MR. JUSTICE J.M. MALIK, PRESIDING MEMBERHON'BLE MR. DR. S.M...
Case Number: 62
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Date of Filing: 25-03-2014
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Date of Upload: 13-06-2014
HDFC bank V/S Avtar Singh
Court Name: StateCommission
Appelant Advocate Sh.Sandeep Bhardwaj Adv.
Respondant Advocate
First Appeal No. FA/95/2014(Arisen out of Order Dated null in Case No. of District )1. Avtar SinghChd. BEFORE:HON'BLE MR. JUSTICE SHAM SUNDER PRESIDENTHON'ABLE MR. DEV RAJ MEMBERHON'ABLE MRS. PADMA PANDEY MEMBER PRESENT: ORDERSTATE CONSUMER DISPUTES REDRESSAL COMMISSION, &#...
Case Number: 95
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Date of Filing: 14-03-2014
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Date of Upload: 30-11--0001
SH. SUBHODH GHANSHYAM PRABHU V/S HDFC BANK LTD.
Court Name: NCDRC
Appelant Advocate MR. S.C. BHALLA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3126 OF 2008(Against the Order dated 22/04/2008 in Appeal No. 155/2007 of the State Commission Maharastra)1. HDFC BANK LTD. Netrapi Apartment, Bhandarkar Institute Law Collage Pune 4,Maharashtra..........
Case Number: 3126
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Date of Filing: 05-08-2008
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Date of Upload: 02-04-2014
HDFC Bank V/S Vijay Prakash Mohta
Court Name: Kolkata-II(Central)
Appelant Advocate
Respondant Advocate S.Dutta
cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.CC NO. 265 Of 2013 1. Vijay Prakash Mohta29, STRAND ROAD, 4TH FLOOR, KOL.-1. ...........Appellant(s)Versus.1. HDFC BankHDFC BANK CARDS DIVISION, 4, CLIVE ROW, KOL.-1. ...........Respondent(s) BEFORE:HON'ABLE MR. Bipin Mu...
Case Number: 265
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Date of Filing: 27-08-2013
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Date of Upload: 30-11--0001
THE MANAGER, HDFC BANK LTD.. V/S SRI. NEMAI CHANDRA BERA
Court Name: Howrah
Appelant Advocate Alok Kr. Laha, Pallab Saha, Osi Ranjan Dutta K. Laha
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH20, Round Tank Lane, Howrah – 711 101.(033) 2638-0892; 0512 E-Mail:- confo-hw-wb@nic.in Fax: - (033) 2638-0892Complaint Case No. CC/13/2281. SRI. NEMAI CHANDRA BERAS/O- Kebal chandra Bera, 39/3, Bairagi Para Lane, P.s.- Malipanch...
Case Number: 13
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Date of Filing: 11-07-2013
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Date of Upload: 30-11--0001
HDFC Bank (Cards Division) V/S Bipul Chanda
Court Name: Kolkata-II(Central)
Appelant Advocate Prasanta Banerjee
Respondant Advocate LD. ADVOCATE
cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Execution Application No. EA/88/2013 1. Bipul Chanda12-A, Netaji Subhas Road, 1st. Floor, Kolkata-700 001. ...........Appellant(s)Versus.1. HDFC Bank (Cards Division)Gillander House, 8, Netaji Subhas Road, 1st. Floor, F-...
Case Number: 88
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Date of Filing: 18-12-2013
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Date of Upload: 30-11--0001
M/S. BINDAAS V/S HDFC BANK
Court Name: NCDRC
Appelant Advocate M/S. SAHU & CO.
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI EXECUTION REVISION PETITION NO. 24 OF 2014(Against the Order dated 14/11/2013 in Appeal No. 3343/2013 & 1290/2013 of the State Commission Andhra Pradesh)1. HDFC BANKREGD OFFICE: ALSO AT: LAKSHIMPURAM BRANCH, GUNTUR - 5-87-9...
Case Number: 24
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Date of Filing: 28-02-2014
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Date of Upload: 12-03-2014
RAJKUMAR LAXMINARAYAN KOGTA & ANR. V/S HDFC BANK LTD.
Court Name: NCDRC
Appelant Advocate MR. SHASHIBHUSHAN P. ADGAONKAR
Respondant Advocate MR. VIVEK C. SOLSHE
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1803 OF 2012(Against the Order dated 07/02/2012 in Appeal No. 464/2011 of the State Commission Maharastra)1. HDFC BANK LTD.Through its Branch Manager, AT HDFC bank bank, S.P Chowk, JalgaonMaharastra......
Case Number: 1803
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Date of Filing: 03-05-2012
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Date of Upload: 13-03-2014
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041