HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5511 Consumer Court Cases Against HDFC Bank.
RADHA PRASHANT AGWEKAR V/S HDFC BANK LTD.
Court Name: NCDRC
Appelant Advocate M/S. ASHISH AGGARWAL & ASSOCIATION
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2065 OF 2013(Against the Order dated 26/02/2013 in Appeal No. 5/2012 of the State Commission Maharastra)1. HDFC BANK LTD.THROUGH ITS MANAGER, LEGAL MR. ANIL KUMAR VERMA, CREDIT CARD DIVISION, 2613 NARA...
Case Number: 2065
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Date of Filing: 21-05-2013
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Date of Upload: 08-08-2014
HDFC BANK LTD, V/S MR ALTAF ABDULMALIK PIRANI
Court Name: Mumbai(Suburban)
Appelant Advocate IN PERSON
Respondant Advocate R.R.Sing for Lawtek & Associates
CONSUMER DISPUTES REDRESSAL FORUM, MUMBAI SUBURBAN DISTRICTADMINISTRATIVE BLDG, NEAR DR.BABASAHEB AMBEDKAR GARDEN , BANDRA (E), MUMBAI-400051Complaint Case No. CC/11/1001. MR ALTAF ABDULMALIK PIRANIA/7-403, SILVER PARK, MIRA BHAYANDER ROAD, MIRA ROAD-EAST, DIST-THANE-40107..........
Case Number: 11
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Date of Filing: 23-02-2011
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Date of Upload: 30-11--0001
HDFC BANK LTD. V/S MS. PROMILA SINGH
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION DELHIConstituted under Section 9 of the Consumer Protection Act, 1986First Appeal No. FA/558/2014(Arisen out of Order Dated in Case No. of District State Commission)1. MS. PROMILA SINGHR/O 73-PANA UDYAN THOMDA CHOWK, NARELA, DELHI-40............Appellant(s...
Case Number: 558
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Date of Filing: 30-05-2014
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Date of Upload: 30-11--0001
The Branch Manager, HDFC Bank Credit Card Department. V/S V. Jagadish, S/o. V. Somaiah, Aged 45years, Occ: Employee.
HDFC Bank HDFC Bank Hdfc Credit Card
Court Name: Hyderabad-III
Appelant Advocate
Respondant Advocate
Case Number: 395
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Date of Filing: 20-06-2013
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Date of Upload: 20-02-2021
G. Bhaskar Rao, Aged about 36 years, R/o. H.No. 2-4-31/4, Road No.2, Shehapuri Colony, R.K. Puram, D V/S HDFC Bank Ltd., 3rd Floor, Mirerva Complex, S.D. Road Secunderabad-500 003. Rep. by its Manager-legal Mr. A. Raja, S/o.Narayana Rao, Age 33 Yrs, Occ: Pvt. Service R/o. Hyderabad.
Court Name: StateCommission
Appelant Advocate M/s. Lotus Law Associates , Mr.N.Sudharshan
Respondant Advocate
BEFORE THE A.P STATE CONSUMER DISPUTES REDRESSAL COMMISSION AT HYDERABADFirst Appeal No. FA/1240/2013(Arisen out of Order Dated 02/07/2013 in Case No. CC/857/2009 of District Hyderabad-II)1. HDFC Bank Ltd., 3rd Floor, Mirerva Complex, S.D. Road Secunderabad-500 003. Rep. by its M...
Case Number: 1240
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Date of Filing: 26-10-2013
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Date of Upload: 30-11--0001
G. Bhaskar Rao, Aged about 36 years, R/o. H.No. 2-4-31/4, Road No.2, Shehapuri Colony, R.K. Puram, D V/S HDFC Bank Ltd., 3rd Floor, Mirerva Complex, S.D. Road Secunderabad-500 003. Rep. by its Manager-legal Mr. A. Raja, S/o.Narayana Rao, Age 33 Yrs, Occ: Pvt. Service R/o. Hyderabad.
Court Name: StateCommission
Appelant Advocate M/s. Lotus Law Associates , Mr.N.Sudharshan
Respondant Advocate
BEFORE THE A.P STATE CONSUMER DISPUTES REDRESSAL COMMISSION AT HYDERABADFirst Appeal No. FA/1240/2013(Arisen out of Order Dated 02/07/2013 in Case No. CC/857/2009 of District Hyderabad-II)1. HDFC Bank Ltd., 3rd Floor, Mirerva Complex, S.D. Road Secunderabad-500 003. Rep. by its M...
Case Number: 1240
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Date of Filing: 26-10-2013
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Date of Upload: 30-11--0001
HDFC BANK V/S SRI BISWAJIT ROY
Court Name: Kolkata-II(Central)
Appelant Advocate SAIKAT DUTTA MAZUMDER
Respondant Advocate Soni Ojha
cause list8B,Nelie Sengupta Sarani,7th Floor,Kolkata-700087.Complaint Case No. CC/13/2013 1. SRI BISWAJIT ROYB 171,RAJA S.C MULLICK ROAD,P.S-STATION JADAVPUR, KOLKATA-700032. ...........Appellant(s)Versus.1. HDFC BANK8,NETAJI SUBHASH ROAD,1ST FLOOR,P.S-HARE STREET, KOLKATA-700001...
Case Number: 13
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Date of Filing: 09-01-2013
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Date of Upload: 30-11--0001
MUSTAFA V/S HDFC BANK LTD.
Court Name: NCDRC
Appelant Advocate MR. RISHAB RAJ JAIN
Respondant Advocate MR. P. SURESHAN
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 46 OF 2013(Against the Order dated 19/07/2012 in Appeal No. 2/2012 of the State Commission Kerala)1. HDFC BANK LTD.Having Registerd office at HDFC bank, House ,Senapti Bapat Mark, Lower Parel (West) Mu...
Case Number: 46
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Date of Filing: 04-01-2013
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Date of Upload: 18-07-2014
NARESH KUAMR V/S M/S. HDFC BANK LTD.
Court Name: NCDRC
Appelant Advocate MR. RISHAB RAJ JAIN
Respondant Advocate MR. B.L. MADHUKAR & ASSOCIATES
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3884 OF 2008(Against the Order dated 02/07/2008 in Appeal No. 571/2008 of the State Commission Delhi)1. M/S. HDFC BANK LTD.(Erstehile Centurion Bank of Punjab Ltd. & Ors.)Express Building 2nd Floor Bah...
Case Number: 3884
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Date of Filing: 03-10-2008
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Date of Upload: 17-07-2014
KHEM CHAND MISHRA V/S HDFC BANK LTD.
Court Name: NCDRC
Appelant Advocate M/S. NIRAJ SINGH & ASSOCIATES
Respondant Advocate MR. RAJESH KUMAR
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 4633 OF 2013(Against the Order dated 23/10/2013 in Appeal No. 824/2012 of the State Commission Delhi)1. HDFC BANK LTD.H-169 CONNAUGHT PLACE, NEW DELHI - 110 001...........Petitioner(s)Versus1. KHEM CHA...
Case Number: 4633
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Date of Filing: 05-12-2013
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Date of Upload: 14-07-2014
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041