HDFC Bank
HDFC Bank Customer Care
Address: HDFC House, H T Parekh Marg, 165-166, Backbay Reclamation, Churchgate, Mumbai - 400 020.
Email ID: support@hdfcbank.com
Phone No: 18002026161 / 18602676161
Website : www.hdfcbank.com
Latest Judgments
Total 5511 Consumer Court Cases Against HDFC Bank.
HDFC Bank V/S Raj Rani Garga
Court Name: Bhatinda
Appelant Advocate Hitesh Goyal
Respondant Advocate
Final Order of DISTT.CONSUMER DISPUTES REDRESSAL FORUM,Govt.House No.16-D, Civil Station, Near SSP Residence,BATHINDA-151001PUNJABComplaint Case No. CC/14/1101. Raj Rani Garga w/o sh.Prem Garga aged about 64 years sole prop of Garga communicatin r/o Rampura phulBathinda.............
Case Number: 14
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Date of Filing: 24-01-2014
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Date of Upload: 30-11--0001
BRANCH MANAGER, HDFC BANK LTD. & 2 ORS. V/S KALIM ANSARI
Court Name: NCDRC
Appelant Advocate MR. RITOBROTO BANERJEE
Respondant Advocate MR. RISHAB RAJ JAIN
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 1059 OF 2013(Against the Order dated 07/12/2012 in Appeal No. 295/2011 of the State Commission West Bengal)1. KALIM ANSARIR/O AT BHATOL P.S BHATOLHAT UTTAR DINAJPUR - 733134W.B...........Petitioner(s)V...
Case Number: 1059
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Date of Filing: 19-03-2013
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Date of Upload: 14-10-2014
HARBANS SINGH & 2 ORS. V/S HDFC BANK LTD.
Court Name: NCDRC
Appelant Advocate MR. R.S. BHATIA, MR. H.S. BHATIA & MR. KABIR CHOPRA
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 3181 OF 2014(Against the Order dated 02/06/2014 in Appeal No. 479/2012 of the State Commission Punjab)1. HDFC BANK LTD.HAVING ITS OFFICE AT 28, INDUSTRIAL AREA PHASE-I,CHANDIGARHCHANDIGARH...........Pe...
Case Number: 3181
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Date of Filing: 08-08-2014
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Date of Upload: 15-10-2014
SANJAY KUMAR SINGH V/S HDFC BANK
Court Name: StateCommission
Appelant Advocate
Respondant Advocate
IN THE STATE COMMISSION DELHIConstituted under Section 9 of the Consumer Protection Act, 1986First Appeal No. A/823/2014(Arisen out of Order Dated 29/04/2014 in Case No. CC/526/2009 of District South II)1. HDFC BANKB-28, 2nd FLOOR, COMMUNITY CENTRE, JANAKPURI, N.D.-110058...........
Case Number: 823
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Date of Filing: 20-08-2014
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Date of Upload: 30-11--0001
M/s HDFC BANK LIMITED & ANR., V/S Shri GULU MOHANDAS MAHTANEY,
Court Name: NCDRC
Appelant Advocate MR. SHEKHAR B. PRABHAVALKAR,
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 358 OF 20141. Shri GULU MOHANDAS MAHTANEY,Through POA, Shri Nitin Mehta, 12, Alaknanda, Gulmohar Cross Road No. 10, Juhu Scheme,MUMBAI - 400049............Complainant(s)Versus1. M/s HDFC BANK LIMITED & ANR...
Case Number: 358
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Date of Filing: 11-09-2014
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Date of Upload: 07-10-2014
HDFC BANK LTD. & OTHERS. V/S AVIJIT GHOSH
Court Name: Kolkata-II(Central)
Appelant Advocate SRI SOURI GHOSHAL
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II.8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Execution Application No. EA/232/2010InCC/1056/20091. AVIJIT GHOSH75,BALLY DURGAPUR MAIN ROAD,P.O & P.S-BALLY,DIST-HOWRAH,PIN- 711205............Appellant(s)Versus1. ...
Case Number: 232
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Date of Filing: 09-12-2010
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Date of Upload: 30-11--0001
The Manager, HDFC Bank & another V/S Kapil Nagaraju S/o.Nagesh
Court Name: Khammam
Appelant Advocate Sri Kalavala Suguna Prasad
Respondant Advocate M V Satya Narayana
DISTRICT CONSUMER FORUMOPPOSITE CSI CHURCHVARADAIAH NAGARKHAMMAM 507 002TELANGANA STATEComplaint Case No. CC/14/181. Kapil Nagaraju S/o.NageshKapil Nagaraju, S/o. Nagesh Age:31 Years, Occu,Private Employee, R/o. H.No.5-1-590, Kaviraj Nagar, Near Tank Bund, Khammam Khammam DtAndhr...
Case Number: 14
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Date of Filing: 23-04-2014
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Date of Upload: 11-02-2016
HDFC Bank House V/S Mr. Saurabh Singh
Court Name: Central Mumbai
Appelant Advocate Megha Patil /N.B. Sarpate
Respondant Advocate
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, CENTRAL MUMBAI Puravatha Bhavan, 2nd Floor, General Nagesh Marg, Near Mahatma Gandhi HospitalParel, Mumbai-400 012Complaint Case No. CC/13/2151. Mr. Saurabh Singh Flat No.301 Matruchaya Apartments,Opp.Beacon High School, 18th A Road, Kh...
Case Number: 13
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Date of Filing: 03-12-2013
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Date of Upload: 30-11--0001
Mr. Rajendra Janardhan Gawali V/S HDFC Bank Ltd
Court Name: StateCommission
Appelant Advocate Ashutosh Marathe
Respondant Advocate
BEFORE THE HON'BLE STATE CONSUMER DISPUTES REDRESSAL COMMISSION, MAHARASHTRA, MUMBAIFirst Appeal No. FA/13/257(Arisen out of Order Dated 31/07/2013 in Case No. 566-2011 of District Mumbai(Suburban))1. HDFC Bank Ltd Through Managing Director, S V Road, Kandivali West Mumbai 400067...
Case Number: 13
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Date of Filing: 01-10-2013
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Date of Upload: 30-11--0001
Case Number: 244
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Date of Filing: 02-08-2013
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Date of Upload: 12-03-2016
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Common FAQ
Question : Am I eligible to file case against HDFC Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against HDFC Bank ?
Answer : A complaint may be made against HDFC Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt HDFC Bank in Consumer Forum
HDFC Bank, also known as Housing Development Finance Corporation Bank, is one of India's leading private sector banks. Established in 1994, it has emerged as a key player in the Indian banking and financial services sector. HDFC Bank is known for its extensive network of branches and ATMs, providing convenient access to banking services for millions of customers across the country.
The bank offers a wide range of financial products and services, including savings and current accounts, loans, credit cards, insurance, and investment solutions. HDFC Bank has earned a reputation for its customer-centric approach, technological innovations, and robust risk management practices.
Step 1
Contact HDFC Bank Customer Care
For Credit Card, mail at:
For Regular Post:Manager, HDFC Bank Cards Division,PO BOX # 8654
Thiruvanmiyur PO Chennai - 600 041
For Courier:
Manager, HDFC Bank Cards Division, 8, Lattice Bridge Road, Thiruvanmiyur,
Chennai - 600 041
For Home Loan (HDFC Ltd), mail us at:
HDFC Bank Ltd.Ramon House,
H T Parekh Marg,
169, Backbay Reclamation,
Churchgate, Mumbai 400 020
For products other than credit card and home loan:
HDFC Bank Ltd.Empire Plaza I, 1st Floor,
LBS Marg, Chandan Nagar,
Vikhroli West, Mumbai - 400 083
Alternatively, you can also e-mail us on the below ID's.
Retail Banking / ATM/Debit Cards / Mutual Fund: support@hdfcbank.comLoans / Advances / Advance against shares: loansupport@hdfcbank.com
Credit Cards: customerservices.cards@hdfcbank.com
Depository Services: infodp@hdfcbank.com
Customers travelling abroad can reach us on +9122 61606160
Customers of Imperia Account, Diners Black Credit Card and Infinia Credit Card can reach us on our dedicated Customer Care Number +9122 61717606
Grievance Redressal Officer
If the resolution provided at Step 1 does not meet your expectation, you can approach our Grievance Redressal Officer through any of HDFC access channels mentioned below. Please share the previous complaint number while accessing these channels.Grievance Redressal Cell (Banking Products)
Call: 18002664060 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
Grievance Redressal Cell (Credit Cards)
Call: 044 - 61084900 (9:30am to 5:30pm) (Mon - Sat)This facility is not available on 2nd & 4th Saturdays, all Sundays and Bank Holidays
For Banking Products and Depository Services write to:
Mr. Mehernosh Dhamodiwala (Grievance Redressal Officer)Grievance Redressal Cell, HDFC Bank Limited,
1st Floor, Empire Plaza - 1, Lal Bahadur Shastri Marg,
Chandan Nagar, Vikroli West,
Mumbai - 400083
For Credit Card specific complaints write to:
Mr. Shanmugasundar R ( Grievance Redressal Officer )HDFC Bank Cards Division,
8, Lattice Bridge Road, Thiruvanmiyur,
Chennai 600041