Federal Bank
Federal Bank Customer Care
Address: Federal Bank Ltd, Zonal Office, Federal Towers, 2/2, West Patel Nagar, New Delhi 110008
Email ID: ndlr@federalbank.co.in
Phone No: 18004251199
Website : https://www.federalbank.co.in/
Latest Judgments
Total 245 Consumer Court Cases Against Federal Bank.
Prakash.K.R V/S The Manger, Federal Bank Ltd.
Court Name: StateCommission
Appelant Advocate S.Reghukumar
Respondant Advocate
First Appeal No. A/09/514(Arisen out of Order Dated 28/04/2009 in Case No. CC 47/07 of District Idukki) 1. The Manger, Federal Bank Ltd.Kerala ...........Appellant(s)Versus1. Prakash.K.RKerala ...........Respondent(s) BEFORE :HONORABLE JUSTICE SHRI.K.R.UDAYABHANU PRESIDENTHONORAB...
Case Number: 9
|
Date of Filing: 24-09-2009
|
Date of Upload: 30-11--0001
Chief Manager, Federal Bank Ltd. V/S Mathews Philip. P, P.B. No. 829, Kowdiar.P.O., Thiruvananthapuram
Court Name: Kollam
Appelant Advocate A. Abdul Kharim, A. Isahak Kutty
Respondant Advocate
Consumer Disputes Redressal ForumCivil Station,KollamCONSUMER CASE NO. 08 of 49 1. Mathews Philip. P, P.B. No. 829, Kowdiar.P.O., ThiruvananthapuramKerala ...........Appellant(s)Vs.1. Chief Manager, Federal Bank Ltd.P.B. No. 18, Hospital Junction, Kundara.P.O., KollamKerala ........
Case Number: 8
|
Date of Filing: 07-03-2008
|
Date of Upload: 30-11--0001
Manager, Federal Bank Ltd., Elambal Branch V/S Geevarghese Mathai, S/o.Mathai, Sheejo Bhavan
Court Name: Kollam
Appelant Advocate Alex Thomas
Respondant Advocate K.C.Ushadevi
Consumer Disputes Redressal ForumCivil Station,KollamCONSUMER CASE NO. 06 of 282 1. Geevarghese Mathai, S/o.Mathai, Sheejo Bhavan Elampal Muri, Vilakkudi Village, Pathanapuram Taluk,Kollam ...........Respondent(s) For the Appellant : For the Respondent :Dated : 27 Feb 2010 ORD...
Case Number: 6
|
Date of Filing: 01-08-2006
|
Date of Upload: 30-11--0001
1.Chairman, Federal Bank Ltd., Reg.Office, Aluva V/S P.M.JacobPampackal, Edavarmba.P.O.Cherupuzha ,
Court Name: Kannur
Appelant Advocate
Respondant Advocate A.v.Balachandran
In The Consumer Disputes Redressal ForumKannurconsumer case(CC) No. CC/250/2005 P.M.JacobPampackal, Edavarmba.P.O.Cherupuzha , ...........Appellant(s)Vs.1.Chairman, Federal Bank Ltd., Reg.Office, Aluva 2.Regional Manager, Federal Bank Ltd.3.Chief Manager, Federal Bank Ltd. ........
Case Number: 250
|
Date of Filing: 04-10-2005
|
Date of Upload: 30-11--0001
The Federal Bank Ltd., V/S Mr. Vijayan, S/o Krishnan
Court Name: Bangalore 2nd Additional
Appelant Advocate M/s. Kumar & Kumar Advocates
Respondant Advocate B.R. Vishwanath
Complaint Case No. CC/854/20091. Mr. Vijayan, S/o Krishnan No.284, 1st Main Road, Koramangla 8th Block, Bangalore-95. BEFORE: PRESENT: ORDERDate of Filing: 16.04.2010Date of Order: 18.03.2011BEFORE THE II ADDITIONAL DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, SESHADRIPURAM BANG...
Case Number: 854
|
Date of Filing: 13-04-2009
|
Date of Upload: 30-11--0001
SAMIR B. DESAI V/S FEDERAL BANK LTD.
Court Name: NCDRC
Appelant Advocate MR. P.I. JOSE
Respondant Advocate
Date of Filing: 30 Jun 2009 NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHIREVISION PETITION NO. No. RP/2252/2009(Against the Order dated 30/03/2009 in Appeal No. 901/2008 of the State Commission Gujarat) 1. FEDERAL BANK LTD.First Floor. Capital Business Center. Station ...
Case Number: 2252
|
Date of Filing: 30-06-2009
|
Date of Upload: 30-11--0001
SANJAY DATTA V/S FEDERAL BANK LTD.
Court Name: NCDRC
Appelant Advocate MR. P.I. JOSE
Respondant Advocate
NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI REVISION PETITION NO. 2289 OF 2009(Against the Order dated 30/03/2009 in Appeal No. 939/2008 of the State Commission Gujarat)1. FEDERAL BANK LTD............Petitioner(s)Versus1. SANJAY DATTA...........Respondent(s) BEFORE:&...
Case Number: 2289
|
Date of Filing: 30-06-2009
|
Date of Upload: 30-11--0001
Manager, Federal Bank Ltd. & 2 others V/S Sheena.T.
Court Name: Alappuzha
Appelant Advocate
Respondant Advocate
Complaint Case No. cc/95/20081. Sheena.T.Ashariparambil, Vadanam P.O., Alappuzha BEFORE: PRESENT: ORDERIN THE CONSUMER DISPUTES REDRESSAL FORUM, ALAPPUZHA Friday, the31st day of July, 2009Filed on 6.9.2008Present 1. Sri. Jimmy Korah (President)2. Sri. K.Anirudhan (Member)Smt. ...
Case Number: 95
|
Date of Filing: 06-09-2008
|
Date of Upload: 30-11--0001
Manager, Federal Bank Ltd., Branch Anchal V/S K.Kuttappan, Nallippally Veedu
Court Name: Kollam
Appelant Advocate T.P.Jacob
Respondant Advocate K.C.Ushadevi
C.D.R.F. KOLLAM : CIVIL STATION - 691013CONSUMER DISPUTES REDRESSAL FORUM ::: KOLLAMconsumer case(CC) No. CC/06/242 K.Kuttappan, Nallippally Veedu ...........Appellant(s)Vs.Manager, Federal Bank Ltd., Branch Anchal Federal Bank Ltd. ...........Respondent(s) BEFORE: Complainant(...
Case Number: 6
|
Date of Filing: 18-07-2006
|
Date of Upload: 30-11--0001
The Manager, Federal Bank V/S Urumees.C.V.
Court Name: Alappuzha
Appelant Advocate Vidhu.M.Unnithan
Respondant Advocate
Complaint Case No. CC/5/20081. Urumees.C.V.Vadakkanparambil, Aryad Panchayat, Thumpoly P.O., Alappuzha BEFORE: PRESENT: ORDERSRI. JIMMY KORAH (PRESIDENT)Filed on 16/01/2008 The complainant case in a nutshell is as follows. The complainant on 24th February 2006 availed a loan amo...
Case Number: 5
|
Date of Filing: 16-01-2008
|
Date of Upload: 30-11--0001
Consumer Court Lawyer
Best Law Firm for all your Consumer Court related cases.
Bhanu Pratap
Highly recommended!
5.0 (615)
Bhanu Pratap
Featured RecomendedHighly recommended!
Experties
Consumer Court | Cheque Bounce | Civil Cases | Criminal Cases | Matrimonial Disputes
Phone Number
7982270319
Dedicated team of best lawyers for all your legal queries. Our lawyers can help you for you Consumer Court related cases at very affordable fee.
Common FAQ
Question : Am I eligible to file case against Federal Bank in Consumer Forum?
Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.
Question : When I can fill a complaint against Federal Bank ?
Answer : A complaint may be made against Federal Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.
Question : Is there any exemption from payment of Court Fee?
Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.
Question : What are the Reliefs available to Consumers?
Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.
Procedure to File Complaint againt Federal Bank in Consumer Court in 4 Steps
Filing a complaint against Federal Bank in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.
Step 1
Contact Federal Bank Customer Care
Before filing a formal complaint, consider contacting Federal Bank's customer care to address the issue. Many complaints can be resolved through direct communication.Federal Bank Customer Care Details
Dial the pan India toll free number 1800-425-1199 Or 1800-420-1199 to avail the services of the Contact Center.Customers from abroad can dial 0484-2630994 or 0484-2630995 or 080-61991199. Executives will be available 24 x 7 to help you. They will divulge information regarding your accounts only after proper identification.
You can also contact us via Email.
For General Queries: contact@federalbank.co.in
For Queries related to FedNet Internet Banking: fednetinfo@federalbank.co.in
Step 2
Contact Federal Bank Nodal Officer
If you are not satisfied with the Federal Bank customer care response, you can escalate the issue to the nodal officer by sending a written complaint.Federal Bank Nodal Office Details
Bangalore
Dileep B - Senior Vice President
& Zonal Head
Phone : 080-22110054
Email : bgrr@federalbank.co.in
The Federal Bank Ltd, Zonal office
1st Floor, Halcyon Complex, No.9,
St. Marks Road, Bangalore, Karanataka,
PIN -560001
Chennai
Eqbal Manoj - Senior Vice President
& Zonal Head
Phone : 044-28587516
Email : mdsr@federalbank.co.in
The Federal Bank Ltd, Zonal office
Bhattad Tower, Ist Floor, 30,
West Cott Road, Royapettah, Chennai,
Tamil Nadu, PIN -600 014
Ernakulam
Kuriakose Conil - Senior Vice President
& Zonal Head
Phone : 0484-2201177
Email :ekmr@federalbank.co.in
The Federal Bank Ltd, Zonal office
Floor, Federal Towers, Marine Drive,
Ernakulam, Kerala,
PIN-682 031
Kolkata
Sabu R S - Senior Vice President
& Zonal Head
Phone :033-68151265 / 68151252
Email : calg@federalbank.co.in
The Federal Bank Ltd, Zonal office
91/A/1, Avani Signature, Park Street,
Kolkata 700016
West Bengal
Kottayam
Binoy Augustine - Senior Vice President
& Zonal Head
Phone :0481-2302329
Email :ktmr@federalbank.co.in
The Federal Bank Ltd, Zonal office
Mar Makil Centenary Memorial Building,
S H Mount P O, Kottayam, Kerala,
PIN - 686006
Kozhikode
Regi C V - Vice President
& Zonal Head
Phone :0495-2709600
Email :kkdr@federalbank.co.in
The Federal Bank Ltd, Zonal office
Federal Towers, 27/97G, Mavoor
Road, Kozhikode, Kerala,
PIN - 673016
Mumbai
Mahesh R - Senior Vice President
& Zonal Head
Phone :022-26566702
Email : bbyg@federalbank.co.in
The Federal Bank Ltd, Zonal office
Laxmi Towers, A-1, 4Th Floor,
Bandra Kurla Complex, Bandra (East),
Mumbai, Maharastra, PIN-400 051
New Delhi
Sasidharan C M - Vice President
& Zonal Head
Phone :011-40733918
Email :ndlr@federalbank.co.in
The Federal Bank Ltd, Zonal office
Federal towers, 2/2,West Patel Nagar
New Delhi, West Delhi,
PIN - 110 008
Thiruvananthapuram
Renji Alex - Vice President
& Zonal Head
Phone :0471-2780657
Email :tvmr@federalbank.co.in
The Federal Bank Ltd, Zonal office
Federal towers
Thiruvanathapuram, Kerala - 695 001
Step 3
Contact Federal Bank Principal Nodal Officer
If your complaint has not been handled properly or there has been a delay in resolving the issue to your satisfaction, please escalate to the Principal Nodal Officer:Ms. Shalini Warrier:
Executive Director and Principal Nodal Officer:
CEO's Secretariat, The Federal Bank Ltd.:
Federal Towers, Aluva, Kerala.:
Email : support@federalbank.co.in:
Tel : 0484-2626366
Step 4
If you are dissatisfied with the Federal Bank Principal Nodal officer response, you can contact the Banking Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.
Federal Bank Ombudsman List
We suggest you to also visit the below link to know the landmark cases against Banking Services.
Landmark Consumer Cases
Step 5
Contact Consumer Court
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Federal Bank.NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.