Exide Life Insurance

Exide Life Insurance Customer Care

Address: Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxmi, Mumbai 400 011

Email ID: service@hdfclife.com

Phone No: 022-68446530

Website : https://www.hdfclife.com/customer-service

Submit Complaint

Latest Judgments

Total 528 Consumer Court Cases Against Exide Life Insurance.

Punjab

Iqbal Kaur V/S Exide Life Insurance Company Ltd.

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: StateCommission

Appelant Advocate Sanjeev Goyal

Respondant Advocate

Case Number: 1096

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Date of Filing: 05-08-2014

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Date of Upload: 24-07-2015

Punjab

Kulwant Singh V/S Exide Life Insurance Company Ltd.

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: StateCommission

Appelant Advocate Sanjeev Goyal

Respondant Advocate

Case Number: 1097

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Date of Filing: 05-08-2014

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Date of Upload: 24-07-2015

Punjab

Exide Life Insurance Co. V/S Kamal Kumar

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/14/6801. Kamal KumarH.no.26, Kishan Kot, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Exide Life Insurance Co.SCO 44, Nagapal Towers-II, Distr...

Case Number: 14

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Date of Filing: 30-12-2014

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Date of Upload: 04-05-2015

Punjab

Exide Life Insurance Co. V/S Rahul Singhania

Exide Life Insurance   Life Insurance   Life Insurance   Insurance   Insurance  

Court Name: Amritsar

Appelant Advocate

Respondant Advocate

District Consumer Disputes Redressal ForumSCO 100, District Shopping Complex, Ranjit AvenueAmritsarPunjabComplaint Case No. CC/14/6811. Rahul SinghaniaR/o H.no.93/18, Toba Bhai Shalo Ji, Guru Bazar, AmritsarAmritsarPunjab...........Complainant(s)Versus1. Exide Life Insurance Co.S...

Case Number: 14

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Date of Filing: 30-12-2014

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Date of Upload: 04-05-2015

Maharashtra

Exide Life Insurance Co.Ltd.(ING Vaishya Life Insurance Co.Ltd.) V/S Urmila Jagannath Bachchewar

Exide Life Insurance   Life Insurance   Life Insurance   Insurance   Insurance  

Court Name: Nanded

Appelant Advocate Adv.A.V.Chaudhari

Respondant Advocate

District consumer Disputes Redressal Forum NandedVisava Nagar, V.I.P. Road, NandedComplaint Case No. CC/15/501. Urmila Jagannath Bachchewar Mantri Nagar,Bhaosar Chowk, Nanded,NandedMaharashtra...........Complainant(s)Versus1. Exide Life Insurance Co.Ltd.(ING Vaishya Life Insuranc...

Case Number: 15

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Date of Filing: 04-02-2015

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Date of Upload: 15-04-2015

Chandigarh

Exide Life Insurance Co. Ltd, V/S Surinder Kaur

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: StateCommission

Appelant Advocate Arun Kumar, Adv.

Respondant Advocate

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,U.T., CHANDIGARHComplaint case No.:65 of 2015Date of Institution:06.04.2015Date of Decision:08.04.2015Surinder Kaur wife of Late Sh. Amarjit Singh, resident of House No.409, Phase VI, Mohali-160055.……ComplainantV e r s u ...

Case Number: 65

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Date of Filing: 06-04-2015

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Date of Upload: 15-04-2015

West Bengal

ING Life Insurance Co. Ltd. NOW Exide Life Insurance Co. Ltd. V/S Milan De

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: Kolkata-II(Central)

Appelant Advocate Amitava Choudhry

Respondant Advocate

DISTRICT CONSUMER DISPUTES REDRESSAL FORUMKOLKATA UNIT - II.8-B, NELLIE SENGUPTA SARANI, 7TH FLOOR,KOLKATA-700087.Complaint Case No. CC/431/20141. Milan DeVill. & P.O. P.S. & Dist. Bankura, PIN-722155............Complainant(s)Versus1. ING Life Insurance Co. Ltd. NOW Exide Life In...

Case Number: 431

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Date of Filing: 05-09-2014

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Date of Upload: 30-11--0001

Karnataka

Exide Life Insurance Company Limited V/S Sri.R.P.Prakash

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: Tumkur

Appelant Advocate G.Nagaraj

Respondant Advocate

TUMAKURU DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSIONIndian Red Cross Building ,1st Floor ,No.F-201, F-202, F-238 ,B.H.Road ,Tumakuru.Complaint Case No. CC/156/2014( Date of Filing : 10 Nov 2014 )1. Sri.R.P.PrakashS/o Puttana,Advocate , No.268,3rd cross,Behind Shani Mahatma Te...

Case Number: 156

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Date of Filing: 10-11-2014

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Date of Upload: 17-01-2023

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Common FAQ

Question : Am I eligible to file case against Exide Life Insurance in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Exide Life Insurance ?

Answer : A complaint may be made against Exide Life Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Exide Life Insurance Customer Care

Procedure to File Complaint againt Exide Life Insurance

Exide Life Insurance is now HDFC Life


Step 1

Channels to contact HDFC Life Insurance Customer Care:

You can call HDFC Life Insurance customer care at their support number.
Whatsapp : +91 8291-890-569
Call (Mon to Sat, from 10 am to 7 pm) : 022-68446530
Email : service@hdfclife.com

For Online Policy Purchase - (New and Ongoing Applications)
Call (All Days & Toll free) : 1800-266-9777
Whatsapp : +91 8291-890-569
Email : buyonline@hdfclife.in

For NRI Customers
Call : (Mon-Sat, 10am-9pm IST) : +91-8916694100
Email ID : nriservice@hdfclife.com

You can also submit a written letter duly signed at any HDFC Life branch. OR Email from your registered id at service@hdfclife.com.

Office Address HDFC Life Insurance Corporate Office
HDFC Life Insurance Company Limited
12th Floor, Lodha Excelus,
Apollo Mills Compound,
N .M. Joshi Road, Mahalaxmi,
Maharashtra,
Mumbai - 400011.

HDFC Life Insurance International Liaison Office
HDFC Life Insurance Company Limited
Office number- 207, 2nd floor,
The Business Center, Bank Street,
Bur Dubai,
Dubai, United Arab Emirates.

HDFC Life Insurance Customer service - Mumbai
HDFC Life Insurance Company Limited
11th Floor, Lodha Excelus Apollo Mills Compound,
N .M. Joshi Road,
Mahalaxmi, Mumbai- 400011

HDFC Life Insurance Customer service Chennai
HDFC Life Insurance Company Limited
37/38, 2nd Floor,
ASV Ramana Towers,
Venkatnarayana Road,
T.Nagar,
Chennai-600017
Note : When contacting customer care, make sure that you have all the policy details and relevant information ready. Always note down the complaint number, this will help you in filing your case in Consumer Court.
Step 2

Exide Life Insurance Nodal Officer Details

Email : gro@hdfclife.com
Call : 1860 267 9999
Step 3

If you are dissatisfied with the Exide Life Insurance Nodal Officer response, you can contact the Insurance Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.

Exide Life Insurance Ombudsman
Step 4

File case in Consumer Court against Exide Life Insurance
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Exide Life Insurance.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.