Exide Life Insurance

Exide Life Insurance Customer Care

Address: Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxmi, Mumbai 400 011

Email ID: service@hdfclife.com

Phone No: 022-68446530

Website : https://www.hdfclife.com/customer-service

Latest Judgments

Total 528 Consumer Court Cases Against Exide Life Insurance.

Karnataka

1. The Exide Life Insurance Co Ltd. V/S Mrs. T.M. Rijo

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: Dakshina Kannada

Appelant Advocate KPBS

Respondant Advocate

Case Number: 362

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Date of Filing: 06-10-2015

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Date of Upload: 21-09-2017

Haryana

Exide Life Insurance V/S Gokul Ram

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: Hisar

Appelant Advocate Rajesh Verma

Respondant Advocate Rajesh Arora

Case Number: 176

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Date of Filing: 11-07-2016

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Date of Upload: 16-10-2017

Karnataka

Raghvendra Kulkarni, Assistant Branch Manager, Exide Life insurance V/S Vaishali Ganapati Banavalikar

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: Uttara Kannda

Appelant Advocate G.N Jambavalikar

Respondant Advocate A.G Haldipurkar

Case Number: 28

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Date of Filing: 27-04-2016

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Date of Upload: 02-07-2020

Punjab

Exide Life Insurance Co. Ltd. V/S Surinder Kaur

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: StateCommission

Appelant Advocate Arun Kumar

Respondant Advocate

Case Number: 2

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Date of Filing: 04-01-2016

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Date of Upload: 11-08-2017

Punjab

Exide Life Insurance Co. Ltd. V/S Gurwinder Singh

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: Moga

Appelant Advocate Sh. Varun Kumar Gupta

Respondant Advocate Sh.A.K.Sharma

Gurwinder Singh Vs Exide Life Insurance Co. Ltd.14.06.2017Present: None for the complainant. Sh. Ashwani Kumar Sharma, Advocate Cl. for opposite party. Ld. counsel for opposite party stated that opposite party has already made payment of insurance claim of the complainant in ques...

Case Number: 17

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Date of Filing: 02-03-2017

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Date of Upload: 12-12-2017

Karnataka

Exide Life Insurance Previously ING Vysya Life Insurance Company Limited V/S Sr.Srinivasa.B

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: Kolar

Appelant Advocate Sri.B.Kumar

Respondant Advocate

Date of Filing: 11/08/2015Date of Order: 15/05/2017BEFORE THE KOLAR DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, D.C. OFFICE PREMISES, KOLAR.Dated: 15th DAY OF MAY 2017PRESENTSMT. PRATHIBHA.R.K., BAL LLM, PRESIDENTSMT. A.C. LALITHA, BAL., LLB …… LADY MEMBERCONSUMER ...

Case Number: 30

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Date of Filing: 11-08-2015

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Date of Upload: 07-06-2017

Uttar Pradesh

Case Number: 158

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Date of Filing: 30-06-2016

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Date of Upload: 27-05-2017

Punjab

Exide Life Insurance Co. Ltd. V/S Roorh Singh

Exide Life Insurance   Life Insurance   Life Insurance   Insurance   Insurance  

Court Name: Moga

Appelant Advocate Sh. Armaan Deep Singh Virdi

Respondant Advocate Sh.A.K.Sharma

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, DISTRICT ADMINISTRATIVE COMPLEX,ROOM NOS. B209-B214, BEAS BLOCK, MOGAComplaint Case No. CC/17/171. Roorh SinghS/o Mrs. Bagho Bai W/o Sher Singh, R/o Village Bakhra, FerozepurFerozepurPunjab...........Complainant(s)Versus1. Exide Life In...

Case Number: 17

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Date of Filing: 08-02-2017

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Date of Upload: 02-06-2017

Gujarat

Exide Life Insurance Company Ltd., V/S Mr Pankajbhai Mukundbhai Kapadiya

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: Rajkot

Appelant Advocate D N Vora

Respondant Advocate T S Kothari

Case Number: 15

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Date of Filing: 14-07-2015

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Date of Upload: 10-05-2017

Andhra Pradesh

Branch Manager, Exide Life Insurance V/S Smt. Kurandasu Laxmi

Exide Life Insurance   Life Insurance   Life Insurance   Insurance  

Court Name: Visakhapatnam

Appelant Advocate B.Vara Lakshmi

Respondant Advocate ABSENT

Case Number: 255

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Date of Filing: 06-10-2016

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Date of Upload: 03-06-2017

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Common FAQ

Question : Am I eligible to file case against Exide Life Insurance in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Exide Life Insurance ?

Answer : A complaint may be made against Exide Life Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Exide Life Insurance Customer Care

Procedure to File Complaint againt Exide Life Insurance

Exide Life Insurance is now HDFC Life


Step 1

Channels to contact HDFC Life Insurance Customer Care:

You can call HDFC Life Insurance customer care at their support number.
Whatsapp : +91 8291-890-569
Call (Mon to Sat, from 10 am to 7 pm) : 022-68446530
Email : service@hdfclife.com

For Online Policy Purchase - (New and Ongoing Applications)
Call (All Days & Toll free) : 1800-266-9777
Whatsapp : +91 8291-890-569
Email : buyonline@hdfclife.in

For NRI Customers
Call : (Mon-Sat, 10am-9pm IST) : +91-8916694100
Email ID : nriservice@hdfclife.com

You can also submit a written letter duly signed at any HDFC Life branch. OR Email from your registered id at service@hdfclife.com.

Office Address HDFC Life Insurance Corporate Office
HDFC Life Insurance Company Limited
12th Floor, Lodha Excelus,
Apollo Mills Compound,
N .M. Joshi Road, Mahalaxmi,
Maharashtra,
Mumbai - 400011.

HDFC Life Insurance International Liaison Office
HDFC Life Insurance Company Limited
Office number- 207, 2nd floor,
The Business Center, Bank Street,
Bur Dubai,
Dubai, United Arab Emirates.

HDFC Life Insurance Customer service - Mumbai
HDFC Life Insurance Company Limited
11th Floor, Lodha Excelus Apollo Mills Compound,
N .M. Joshi Road,
Mahalaxmi, Mumbai- 400011

HDFC Life Insurance Customer service Chennai
HDFC Life Insurance Company Limited
37/38, 2nd Floor,
ASV Ramana Towers,
Venkatnarayana Road,
T.Nagar,
Chennai-600017
Note : When contacting customer care, make sure that you have all the policy details and relevant information ready. Always note down the complaint number, this will help you in filing your case in Consumer Court.

Step 2

Exide Life Insurance Nodal Officer Details

Email : gro@hdfclife.com
Call : 1860 267 9999

Step 3

If you are dissatisfied with the Exide Life Insurance Nodal Officer response, you can contact the Insurance Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.

Exide Life Insurance Ombudsman
Step 4

File case in Consumer Court against Exide Life Insurance
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Exide Life Insurance.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.