Exide Life Insurance

Exide Life Insurance Customer Care

Address: Lodha Excelus, 13th Floor, Apollo Mills Compound, N.M. Joshi Marg, Mahalaxmi, Mumbai 400 011

Email ID: service@hdfclife.com

Phone No: 022-68446530

Website : https://www.hdfclife.com/customer-service

Submit Complaint

Latest Judgments

Total 528 Consumer Court Cases Against Exide Life Insurance.

Rajasthan

EXIDE LIFE INSURANCE CO. LTD. AND OTHER V/S VIDHYA DEVI

Insurance   Life Insurance   Exide Life Insurance  

Court Name: Jaisalmer

Appelant Advocate SMT. NENSI VYAS

Respondant Advocate JAHANGIR MALIK

Case Number: 103

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Date of Filing: 23-07-2024

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Date of Upload: 14-11-2024

Andhra Pradesh

Exide Life Insurance Co. Ltd., V/S Wuyyuru Padma

Insurance   Life Insurance   Exide Life Insurance  

Court Name: West Godavari

Appelant Advocate P.Vijaya Kumar

Respondant Advocate OP.1:G.Sathish ,OP.2:Exparte, OP.3:Not Press

Case Number: 48

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Date of Filing: 07-10-2021

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Date of Upload: 18-11-2024

Delhi

EXIDE LIFE INSURANCE CO.LTD. V/S KUNAL PRASAD

Insurance   Life Insurance   Exide Life Insurance  

Court Name: North West

Appelant Advocate

Respondant Advocate

DISTRICT CONSUMER DISPUTE REDRESSAL COMMISSION-V, NORTH-WEST GOVT. OF NCT OF DELHICSC-BLOCK-C, POCKET-C, SHALIMAR BAGH, DELHI-110088.Complaint Case No. CC/983/2017( Date of Filing : 01 Dec 2017 )1. KUNAL PRASADS/O SH.RAKESH PRASAD R/O A-35,AMAR COLONY PHASE-II,NANGLOI,DELHI-11004...

Case Number: 983

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Date of Filing: 01-12-2017

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Date of Upload: 13-11-2024

Punjab

Exide Life Insurance Co. V/S Manohar Singh

Insurance   Life Insurance   Exide Life Insurance  

Court Name: Amritsar

Appelant Advocate Ishwarpreet Singh Gill

Respondant Advocate

Case Number: 550

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Date of Filing: 11-11-2021

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Date of Upload: 14-11-2024

Karnataka

M/s. Exide Life Insurance V/S Srinivas B alias Srinivasappa

Life Insurance   Exide Life Insurance   Insurance  

Court Name: StateCommission

Appelant Advocate K.T. Seshagiri

Respondant Advocate L.N.C

KARNATAKA STATE CONSUMER DISPUTES REDRESSAL COMMISSION BASAVA BHAVAN, BANGALORE.First Appeal No. A/1362/2017( Date of Filing : 17 Jun 2017 )(Arisen out of Order Dated 15/05/2017 in Case No. Complaint Case No. CC/30/2015 of District Kolar)1. Srinivas B alias SrinivasappaS/o Changa...

Case Number: 1362

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Date of Filing: 17-06-2017

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Date of Upload: 24-10-2024

Rajasthan

EXIDE LIFE INSURANCE CO. LTD. AND OTHER V/S ASHOK

Life Insurance   Exide Life Insurance   Insurance  

Court Name: Jaisalmer

Appelant Advocate PARTHMESH AACHARY

Respondant Advocate JAHANGIR MALIK

Case Number: 79

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Date of Filing: 24-06-2024

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Date of Upload: 01-10-2024

Haryana

EXIDE LIFE INSURANCE COMPANY LT.D V/S ANJALI DEVI

Life Insurance   Exide Life Insurance   Insurance  

Court Name: StateCommission

Appelant Advocate R.C.GUPTA

Respondant Advocate

Heading1Heading2Complaint Case No. CC/390/2018( Date of Filing : 06 Jul 2018 )1. ANJALI DEVIVPO KUNDLI 55, DISTT. SONEPAT. ...........Complainant(s)Versus1. EXIDE LIFE INSURANCE COMPANY LT.D 1ST FLOOR, OPP. HOTEL MIDTOWN, G.T.ROAD, NEAR SANJAY CHOWK, PANIPAT. ............Opp.Part...

Case Number: 390

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Date of Filing: 06-07-2018

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Date of Upload: 24-09-2024

Gujarat

Exide Life Insurance Now Known as HDFC Life Insurance Co. Ltd. V/S Ajay Parsottambhai Kapuriya L/H and Legal Nominee of Late Parsottambhai Kanjibhai Kapuriya

Life Insurance   Exide Life Insurance   Hdfc   HDFC Life Insurance   Insurance  

Court Name: Rajkot

Appelant Advocate R. L. Sakhrani

Respondant Advocate

Case Number: 426

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Date of Filing: 02-05-2024

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Date of Upload: 20-09-2024

Haryana

Exide Life Insurance Co. Ltd. V/S Ranbir Singh S/o Surjit Singh

Life Insurance   Exide Life Insurance   Insurance  

Court Name: Sonipat

Appelant Advocate Joginder Kuhar

Respondant Advocate

Case Number: 469

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Date of Filing: 11-12-2018

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Date of Upload: 05-09-2024

West Bengal

The Regional Manager, Exide Life Insurance Co. Ltd. V/S Mr. Subir Kumar Pal

Exide Life Insurance   Life Insurance   Insurance  

Court Name: Kolkata-I(North)

Appelant Advocate P. K. Giri

Respondant Advocate Akash Dutta, Vishwarup Acharyya

Consumer Disputes Redressal Commission, Kolkata - I (North)8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.Web-site - confonet.nic.inComplaint Case No. CC/113/2021( Date of Filing : 25 Mar 2021 )1. Mr. Subir Kumar PalC/o Bhabesh Chandra Pal, Vill. - South Aranghata, P.O. - A...

Case Number: 113

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Date of Filing: 25-03-2021

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Date of Upload: 08-08-2024

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Common FAQ

Question : Am I eligible to file case against Exide Life Insurance in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Exide Life Insurance ?

Answer : A complaint may be made against Exide Life Insurance under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Exide Life Insurance Customer Care

Procedure to File Complaint againt Exide Life Insurance

Exide Life Insurance is now HDFC Life


Step 1

Channels to contact HDFC Life Insurance Customer Care:

You can call HDFC Life Insurance customer care at their support number.
Whatsapp : +91 8291-890-569
Call (Mon to Sat, from 10 am to 7 pm) : 022-68446530
Email : service@hdfclife.com

For Online Policy Purchase - (New and Ongoing Applications)
Call (All Days & Toll free) : 1800-266-9777
Whatsapp : +91 8291-890-569
Email : buyonline@hdfclife.in

For NRI Customers
Call : (Mon-Sat, 10am-9pm IST) : +91-8916694100
Email ID : nriservice@hdfclife.com

You can also submit a written letter duly signed at any HDFC Life branch. OR Email from your registered id at service@hdfclife.com.

Office Address HDFC Life Insurance Corporate Office
HDFC Life Insurance Company Limited
12th Floor, Lodha Excelus,
Apollo Mills Compound,
N .M. Joshi Road, Mahalaxmi,
Maharashtra,
Mumbai - 400011.

HDFC Life Insurance International Liaison Office
HDFC Life Insurance Company Limited
Office number- 207, 2nd floor,
The Business Center, Bank Street,
Bur Dubai,
Dubai, United Arab Emirates.

HDFC Life Insurance Customer service - Mumbai
HDFC Life Insurance Company Limited
11th Floor, Lodha Excelus Apollo Mills Compound,
N .M. Joshi Road,
Mahalaxmi, Mumbai- 400011

HDFC Life Insurance Customer service Chennai
HDFC Life Insurance Company Limited
37/38, 2nd Floor,
ASV Ramana Towers,
Venkatnarayana Road,
T.Nagar,
Chennai-600017
Note : When contacting customer care, make sure that you have all the policy details and relevant information ready. Always note down the complaint number, this will help you in filing your case in Consumer Court.
Step 2

Exide Life Insurance Nodal Officer Details

Email : gro@hdfclife.com
Call : 1860 267 9999
Step 3

If you are dissatisfied with the Exide Life Insurance Nodal Officer response, you can contact the Insurance Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.

Exide Life Insurance Ombudsman
Step 4

File case in Consumer Court against Exide Life Insurance
If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Exide Life Insurance.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.