Dhanlaxmi Bank

Dhanlaxmi Bank Customer Care

Address: Dhanalakshmi Buildings P.B No.9 , Naickanal, Thrissur. Kerala - 680001

Email ID: customercare@dhanbank.co.in

Phone No: 1800-425-1747

Website : https://www.dhanbank.com/

Latest Judgments

Total 35 Consumer Court Cases Against Dhanlaxmi Bank.

Gujarat

M/S TANNA SALES CORPORATION V/S DHANLAXMI BANK LTD

Dhanlaxmi Bank  

Court Name: StateCommission

Appelant Advocate SANJAY KORIAN

Respondant Advocate S G SHAH

Case Number: 17

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Date of Filing: 14-02-2017

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Date of Upload: 17-10-2024

Maharashtra

Case Number: 23

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Date of Filing: 20-11-2023

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Date of Upload: 26-08-2024

NCDRC

DHANLAXMI BANK LTD. & ANR. V/S PUBLIC HEALTH FOUNDATION OF INDIA

Dhanlaxmi Bank  

Court Name: NCDRC

Appelant Advocate M/S. KARANJAWALA & CO.

Respondant Advocate M/S. LEGAL KNIGHTS LAW FIRM

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 1294 OF 2016 1. PUBLIC HEALTH FOUNDATION OF INDIARegd. Off. 4, ISID Campus Institutional Area, Vasant Kunj DELHI 110070...........Complainant(s)Versus1. PUNJAB AND SIND BANK & ANR.Linking Road, Khar West B...

Case Number: 1696

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Date of Filing: 10-10-2016

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Date of Upload: 16-05-2024

Maharashtra

DHANLAXMI BANK LTD.THROUGH MANAGING DIRECTOR V/S MR.RAMESHCHANRA P.RAI

Dhanlaxmi Bank  

Court Name: StateCommission

Appelant Advocate ADV.DUBEY

Respondant Advocate

Case Number: 18

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Date of Filing: 15-06-2018

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Date of Upload: 04-04-2024

NCDRC

S. LOGANATHAN V/S CHAIRMAN, DHANLAXMI BANK LTD. & 2 ORS.

Dhanlaxmi Bank  

Court Name: NCDRC

Appelant Advocate M/S. LEGAL KNIGHTS

Respondant Advocate IN PERSON

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI FIRST APPEAL NO. 253 OF 2014(Against the Order dated 19/03/2014 in Complaint No. 37/2012 of the State Commission Tamil Nadu)1. CHAIRMAN, DHANLAXMI BANK LTD. & 2 ORS.HEAD OFFICE, TRISSUR, KERALA2. MANAGING DIRECTOR, DHANLAXM...

Case Number: 253

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Date of Filing: 24-04-2014

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Date of Upload: 07-03-2022

NCDRC

DHANLAXMI BANK LIMITED & ANR. V/S PREM CABLES PRIVATE LIMITED

Dhanlaxmi Bank  

Court Name: NCDRC

Appelant Advocate MS. JYOTI MENDIRATTA

Respondant Advocate M/S. LEGAL KNIGHTS LAW FIRM

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 871 OF 2016 1. PREM CABLES PRIVATE LIMITED6, NEPTUNE TOWER, ASHRAM ROAD, AHMEDABAD-380 009, GUJARAT...........Complainant(s)Versus1. DHANLAXMI BANK LIMITED & ANR.SHANLAXMI BUILDING, NAICKANAL, THRISSUR-680...

Case Number: 871

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Date of Filing: 23-05-2016

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Date of Upload: 13-02-2020

NCDRC

DHANLAXMI BANK LIMITED & ANR. V/S PREM CABLES PRIVATE LIMITED

Dhanlaxmi Bank  

Court Name: NCDRC

Appelant Advocate MS. JYOTI MENDIRATTA

Respondant Advocate M/S. LEGAL KNIGHTS LAW FIRM

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 871 OF 2016 1. PREM CABLES PRIVATE LIMITED6, NEPTUNE TOWER, ASHRAM ROAD, AHMEDABAD-380 009, GUJARAT...........Complainant(s)Versus1. DHANLAXMI BANK LIMITED & ANR.SHANLAXMI BUILDING, NAICKANAL, THRISSUR-680...

Case Number: 872

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Date of Filing: 23-05-2016

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Date of Upload: 13-02-2020

NCDRC

DHANLAXMI BANK LIMITED & ANR. V/S PREM CABLES PRIVATE LIMITED

Dhanlaxmi Bank  

Court Name: NCDRC

Appelant Advocate MS. JYOTI MENDIRATTA

Respondant Advocate M/S. LEGAL KNIGHTS LAW FIRM

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 871 OF 2016 1. PREM CABLES PRIVATE LIMITED6, NEPTUNE TOWER, ASHRAM ROAD, AHMEDABAD-380 009, GUJARAT...........Complainant(s)Versus1. DHANLAXMI BANK LIMITED & ANR.SHANLAXMI BUILDING, NAICKANAL, THRISSUR-680...

Case Number: 873

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Date of Filing: 23-05-2016

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Date of Upload: 13-02-2020

NCDRC

DHANLAXMI BANK LIMITED & ANR. V/S PREM CABLES PRIVATE LIMITED

Dhanlaxmi Bank  

Court Name: NCDRC

Appelant Advocate MS. JYOTI MENDIRATTA

Respondant Advocate M/S. LEGAL KNIGHTS LAW FIRM

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 871 OF 2016 1. PREM CABLES PRIVATE LIMITED6, NEPTUNE TOWER, ASHRAM ROAD, AHMEDABAD-380 009, GUJARAT...........Complainant(s)Versus1. DHANLAXMI BANK LIMITED & ANR.SHANLAXMI BUILDING, NAICKANAL, THRISSUR-680...

Case Number: 874

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Date of Filing: 23-05-2016

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Date of Upload: 13-02-2020

NCDRC

DHANLAXMI BANK LIMITED & ANR. V/S PREM CABLES PRIVATE LIMITED

Dhanlaxmi Bank  

Court Name: NCDRC

Appelant Advocate MS. JYOTI MENDIRATTA

Respondant Advocate M/S. LEGAL KNIGHTS LAW FIRM

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSIONNEW DELHI CONSUMER CASE NO. 871 OF 2016 1. PREM CABLES PRIVATE LIMITED6, NEPTUNE TOWER, ASHRAM ROAD, AHMEDABAD-380 009, GUJARAT...........Complainant(s)Versus1. DHANLAXMI BANK LIMITED & ANR.SHANLAXMI BUILDING, NAICKANAL, THRISSUR-680...

Case Number: 875

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Date of Filing: 23-05-2016

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Date of Upload: 13-02-2020

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Common FAQ

Question : Am I eligible to file case against Dhanlaxmi Bank in Consumer Forum?

Answer : If you have purchased a product or avails any service, either for your personal use or to earn your livelihood by means of self-employment.

Question : When I can fill a complaint against Dhanlaxmi Bank ?

Answer : A complaint may be made against Dhanlaxmi Bank under the following circumstances:
1 : Loss or damage is caused to the consumer due to unfair or restrictive trade practice.
2 : the article purchased by you is defective.
3 : the services availed of by you suffer from any deficiency.
4 : charged more then MRP
5 : Goods or services, which will be hazardous to life and safety, when used, are being offered for sale to the public.

Question : Is there any exemption from payment of Court Fee?

Answer : The complainants who are Below the Poverty Line shall be entitled for the exemption of payment of fee for complaints upto rupees one lakh on production of an attested copy of the Antyodaya Anna Yojana card.

Question : What are the Reliefs available to Consumers?

Answer : The reliefs available are :
1 : Removal of defects from the goods
2 : Replacement of the goods
3 : Refund of the price paid.
4 : Removal of defects or deficiencies in the services
5 : Award of compensation for the loss or injury suffered;
6 : Discontinue and not to repeat unfair trade practice or restrictive trade practice;
7 : To withdraw hazardous goods from being offered for sale;
8 : To cease manufacture of hazardous goods and desist from offering services which are hazardous in nature;
9 : If the loss or injury has been suffered by a large number of consumers who are not identifiable conveniently, to pay such sum (not less than 5% of the value of such defective goods or services provided) which shall be determined by the forum;
10 : To issue corrective advertisement to neutralize the effect of misleading advertisement;
11 : To provide adequate costs to parties.

Procedure to File Complaint againt Dhanlaxmi Bank in Consumer Court in 4 Steps

Filing a complaint against Dhanlaxmi Bank in a consumer court involves following a specific procedure to ensure your grievance is addressed appropriately.


Step 1

Contact Dhanlaxmi Bank Customer Care

Before filing a formal complaint, consider contacting Dhanlaxmi Bank's customer care to address the issue. Many complaints can be resolved through direct communication.

Thiruvananthapuram

Phone : 0471 2577410, 2577510, 2473766
Email : rotvm@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
TC30/1398/4, Amrith Plaza, 2nd Floor,
Nalumukku Junction, Pettah(PO),
Thiruvananthapuram - 695024

Delhi

Phone : 011-28757336, 28757338, 28757335
Email : rodelhi@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
Door No: 10185 A, First Floor,
Arya Samaj Road, Karol Bagh,
New Delhi -110005.

Ernakulam

Phone : 0484-6615000, 6615079
Email : roekm@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
Dhanalakshmi Buildings,
1st Floor, Marine Drive, Kochi
Kerala - 682031



Mumbai

Phone : 022-24020095, 24020029
Email : ro.west@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
Ground Floor,Thirumalai House,
Near Sion Hill Fort, Road No. 29, Sion (E), Mumbai,
Maharashtra - 400022

Kozhikode

Phone :0495-2720205, 2720120
Email : calicut.ro@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
Essay Tower Ground Floor, Jail Road
Kozhikode – 673004.

Chennai

Phone :044-49037098, 49037082
Email :ro.chennai@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
104 & 107, Second Floor, Om Sakthi Towers
No.163, Anna Salai
Chennai - 600002



Thrissur

Phone :0487-6627030, 6627036
Email : rotcr@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
Dhanalakshmi Buildings
Punkunnam
Thrissur - 680002.

Hyderabad

Phone :040-23547236
Email :hydoffice@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
Trend Set Towers, ground Floor
8-2-289/10, Road No.2, Banjara Hills
Hyderabad, Telangana- 500034


Step 2

Contact Dhanlaxmi Bank Nodal Officer

If you are not satisfied with the Dhanlaxmi Bank customer care response, you can escalate the issue to the nodal officer by sending a written complaint.

Dhanlaxmi Bank Nodal Office Details



Principal Nodal Officer & Nodal officer-Kerala

Shri. Raghunath R, (AGM)
Phone : 09539007125
Email : raghunath.r@dhanbank.co.in
Dhanlaxmi Bank Ltd.,
Corporate Office, Punkunnam, Thrissur
Kerala - 680002

Nodal Officer-Tamil Nadu

Shri. Ramakrishnan S,(AGM)
Phone :8939703733
Email : ramakrishnans1@dhanbank.co.in
Dhanlaxmi Bank Ltd.,
Om Sakthi Towers, No:163, Anna Salai,
Chennai - 600002.

Nodal Officer-Maharashtra & Gujarat

Shri Sunny George, (DGM)
Phone : 9619357088
Email : sunnygeorge@dhanbank.co.in
Thirumallai House,
Rd No: 29, Near Sion
Hill Fort,Sion (East),
Mumbai - 400022.





Nodal Officer-Kolkata, Bhopal, Kanpur , New Delhi, Jaipur & Chandigarh

Shri. Sreekumar M P,(DGM)
Phone : 9582228950
Email :sreekumarmp@dhanbank.co.in
Dhanlaxmi Bank Ltd.,
Door No: 10185 A,
Arya Samaj Road, Karol Bagh,
New Delhi -110005.

Nodal Officer - Andhra Pradesh , Telangana & Karnataka

Shri. Satyanarayana K,(AGM)
Phone :8297203366
Email :satyanarayanak@dhanbank.co.in
Dhanlaxmi Bank Ltd.,
Trend Set Towers Ground
Floor, 8-2-289/10, Road No. 2, Banjara Hills,
Hyderabad, Telangana - 500 034



Step 3

If you are dissatisfied with the Dhanlaxmi Bank Nodal officer response, you can contact the Banking Ombudsman on the below mentioned address. They have a grievance redressal system where you can file your complaint.
Dhanlaxmi Bank Ombudsman List
We suggest you to also visit the below link to know the landmark cases against Banking Services.
Landmark Consumer Cases
Step 4

Contact Consumer Court

If your complaint remains unresolved even after completing all the above steps, you can consider approaching a consumer forum to seek legal remedies. Consult with our legal expert for advice on the best course of action against Dhanlaxmi Bank.

NOTE : Remember to keep records of all communication and actions you take throughout this process. This documentation will be important if you need to escalate your complaint in Consumer Court.